Connect with ActiveCampaign

My manager asked me yesterday whether we could allow website visitors to book a meeting directly with a salesperson, based on whether they are a known contact (by email domain) or by selecting a salesperson/territory from a dropdown. If the person was not a client, their email would be routed to our net-new sales executive. We currently use NinjaForms on our site and Salesforce as our CRM. An AI search said I should use Calendly. The key is that I already pay for all these platforms (including Microsoft Bookings, which is like Calendly), and I don’t want to add another one. So, can I use ActiveCampaign to do this task?  Would love some brainstorming ideas from the community. 

 Starting next Tuesday, we're running one challenge a week for five weeks. Each one takes about 5 minutes, uses Active Intelligence, and ends with something you actually made. By the end of May, you’ll have used Active Intelligence five times in five different ways and know exactly how to make each one work for you. Here's what's coming:Week 1: Analyze your last campaign and find out what to change before your next send Week 2: Generate subject line variations for an upcoming email Week 3:

New to the community here! We are on the tail end of implementation and have a question regarding event tracking. We are having issues finding any developer documentation for event tracking to GA4 & Plausible. Before we add our own solution, is there an official way to track successful form submissions to third parties like GA4 and Plausible.We are not talking about ACs integrated overall event tracking solution we can enable in the AC dashboard. We don’t just use Google Analytics, we have other tracking platforms we need to track form submissions/events...help please!

On June 3, I received more than 49,000 bulk signups. The only information I see about bulk removals is to setup up tracking of who hasn’t opened an email in the past 90 days, but I don’t want to wait 90 days to fix this. How can I bulk remove them?

'search contact' box has disappeared.  have tried all the usuals - different browser, different computer, zoom screen. When I laoad contacts page it appears for a few seconds then vanishes. Any suggestions anyone? - It looks like a bug

I have written a few hundred newsletters for my list and want to export them all. How do I do that?

New episode of Angles & Insight out NOW! In this debate, Rand Fishkin and Leah Tharin get deep into where AI is headed, how SEO has evolved, when to hire freelancers vs. agencies and how email can be best leveraged. Lots of good stuff here!! Watch now.👇 Rand Fishkin & Leah Tharin debate AI, SEO Trends, Hiring, Email's value

The side menu has changed and campaigns are no longer an option. I tried the chat, and the AI only gave me instructions for the old wait of doing it. How can I create a campaign today, with the new setup?

Bumped into a customer story that's been rattling around in my head all week. Adam Cain at ElectricityRates.com runs an entire email operation by himself, and the whole thing hangs on one number per contact: a "Switch Readiness Score" between 0 and 100.Gemini generates the score from about ten customer signals (contract end dates, savings potential, engagement history). A custom object in ActiveCampaign holds it, and the AI decides whether someone gets 14 emails in a week or drips quietly along in the background. Monthly conversions went up 200%, unsubscribes sat at 0.2%.Has anyone else here built something like this for your list? Curious what variables you're feeding the model, and whether you're keeping the score calculation

Thank you to everyone who has participated in our Active Intelligence Challenge! We’ve loved seeing what you’ve all built throughout the challenge. We have our Week 5 winners! Congrats to:​@advancedutility  ​@erikcrighton  ​@patagoniahealth1  ​@billyb  ​@koalabear_3  ​@pameladenise  ​@J5wood  ​@kenderacademy  ​@fitness.training  ​

Hello,We are trying to use the bulk import API to upload our data with a csv file. I am able to send the file get a 200 response. However, when going into the Active Campaign site to verify the changes, only the custom field values are getting updated. The “First Name” included in the csv file is not reflected in Active Campaign record.Is there something specific we must include? We are using email as the identifier. Additionally, I am able to get the batches I imported via the API. However, when on the Active Campaign site, it does not show on the recent imports list. Is that intentional?  Thanks!

Hi there,We have a Free Trial Onboarding email Automation, and an Active Customer Onboarding email Automation. Each of these is triggered when the freetrial or activecustomer field value changes to true, respectively. Right now, we also have to have a third automation to end the Free Trial Automation when the customer converts to a paid (Active Customer) during the trial period (this is triggered when the freetrial field changes to false and the activecustomer field changes to true). I would like to be able to build this “End Automation” step into the Free Trial Automation itself.I know that I could add if/else conditions before each email send, but that seems SO cludgy.I’m also trying to figure out if there’s a way to use the “Contacts Exit When” setting in the automation itself, using a Conversion, but I’m not understanding how to add the conversion itself into the automation. I created a Conversion for freetrial = false AND a

Has anyone figured out a good way to exclude contacts who purchased a specific product via ecommerce from a segment?As far as I'm aware, the condition: "Product name in Any Order" IS NOT "Product A" doesn't work properly, because if a contact has ever purchased any other product, they will be included in the segment (because technically, the condition is true that at least one of their products was not the "Example Product").

My team exclusively uses our own HTML or custom templates. We only start from scratch. We’ve also found (and reported) many of the AI-driven insights to be unnecessarily inflammatory and alarmist. Alerts such as “critical changes needed” when the insight isn’t even truthful, are also slowing us down from completing our work.The AI tools are so prominent and dominant that it’s actually a hinderance to getting our work done now. Any way to opt out, rearrange, or disable the things we don’t use?  

I have a simple review email in the automation that asks people to pick between 1 and 5 stars, and I set a tag for every rating link to be applied. However, it doesn’t work. It links to the native form, where it then offers option to add feedback. BUT my primary goal is to capture the link with the rating clicked. It’s like link.com/f/74?stars=5&email=bob@gmail.com (email is dynamic). And this is sent to existing contacts. So puzzled, I even disabled site tracking but still doesn’t seem to get it to work. Please advise. 

Hi, is there a way to download all of the emails I have ever sent out? Or export them in a way where I can save what I have sent out?

Hello!I’m trying to create an automation that sends emails X, Y and Z HOURS before a webinar date and time stored in a Date Time Custom Field, and looks like ActiveCampaign only supports sending X DAYS before, but not hours.Is this correct or I’m I missing something? And is there a workaround if a want to send emails 1 hour, 8 hours and 16 hours before a date and time stored in a Date Time Custom Field?Thanks,Ángel.-

 Week 5 is here, and it's the last one! 🏁Over the last four weeks you've analyzed a campaign, generated subject lines, uncovered a new segment, and drafted an automation. This week, it's time to zoom out.Ask Active Intelligence to look at everything and tell you what to focus on next. Your Week 5 prompt:"Based on my account, what are the 3 most impactful things I should focus on in the next 30 days to improve my marketing results?"Want to go one step further? Try this follow-up:"For each recommendation, tell me what

That’s a wrap on the series 🎉You built the strategy, created the assets, connected the workflow, and now learned how to read the signals.This final step is the real shift: not just checking numbers, but knowing what to do with what you built.📌 Your one action this weekPick one live workflow and run one full review loop: look at the goal check one insight run one analysis prompt choose one next action Keep it simple. The goal is not more reporting. The goal is better decisions.💬 Share what you learnedWhat did ACAI surface that actually changed your thinking?What metric, Insight Card, or prompt helped you see the next step more clearly?Drop your best analysis prompt below and tag someone whose workflow you want to borrow.🏆 Keep your goal as the lensBusiness Goals let you group c

Big thank you to everyone who participated in the Active Intelligence Challenge last week! We’ve loved seeing your results. Week 4 winners - congrats to: ​@erikcrighton  ​@advancedutility  ​@pameladenise  ​@koalabear_3  ​@kenderacademy   ​@sereedy  ​@J5wood  ​@theinstitutesiasa  ​@johnhughesgolfCheck your DMs! I’ll be reaching out shortly with your personal links to claim your ActiveCampaign swag. 🎁 The Grand Prize race is sti

Hey folks,Recently our company has automated bulk campaign scheduling with n8n and the deliverability has been impacted.Just a few days before we automated this process, campaigns averaged 22% Open Rate, and 0.85% Click rate.Now we are at 9% OR and 0.65% CR.What remains the same from the process: senders, email content, accounts used, volume/frequency of emails, list of contactsWhat changed: we are retrieving the templates preview content, and adding it to the message that we created with the campaign. Before, we duplicated a previous campaign, edited the content and scheduled it manually all inside ActiveCampaign.These are the endpoints we are using, in order:Create Message (API v3): /api/3/messages Create Campaign (API v1): /admin/api.php?api_action=campaign_create Retrieve Template (API v

 Week 4 of the Active Intelligence Challenge is live — and this one's for the automations collecting dust on your to-do list. 🔧You know what I'm talking about. The automation you've been meaning to build for months. The one that's going to save you hours every week once it's done… but you never quite get around to starting it. This week, you're building it. And Active Intelligence is doing the heavy lifting.Your Week 4 task: Open Active Intelligence and describe the automation you want to build. That's it. You don't need to know how to set it up — you just need to know what you want it to do.Paste this prompt to get st

Keep going with the system you startedYou just built the backbone of a smarter customer experience in ActiveCampaign. This week is about taking one piece of that workflow and making it more useful, more connected, and more real.📌 Your one action this weekPick one workflow you started in Session 3 and finish one refinement: make the trigger more evergreen add one SMS step add one AI Action tighten the prompt that built the automation Don’t try to perfect the whole thing. Just make one part stronger.💬 Share what you builtWhat automation are you working on?What audience, goal, or prompt are you testing?Drop your workflow or prompt below and steal an idea from someone else in the thread.🧠 Start with better contextIf you have not updated your Custom Instructions yet, do that first.Custom Instructions are accou