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Question

Bulk Import - Updating First or Last Name

  • May 6, 2026
  • 0 replies
  • 2 views

Hello,

We are trying to use the bulk import API to upload our data with a csv file. I am able to send the file get a 200 response. However, when going into the Active Campaign site to verify the changes, only the custom field values are getting updated. The “First Name” included in the csv file is not reflected in Active Campaign record.

Is there something specific we must include? We are using email as the identifier.

 

Additionally, I am able to get the batches I imported via the API. However, when on the Active Campaign site, it does not show on the recent imports list. Is that intentional? 

 

Thanks!