- - Knowledge base overview
Ideas
Product Updates
Groups
Partner Community
Events

Create topic
Login

Community

Ask questions, get answers and engage with your peers

Home
Community

New to the ActiveCampaign Community? Start here!

Why are we here?Our mission is to create the most valuable marketing automation community available, one that empowers partners, marketers, and Activ

Forum|Forum|22 days ago

690

Welcome to the New ActiveCampaign Community!!

Hi everyone!I'm Alanna Hurley, Community Manager here at ActiveCampaign, and I'm so excited to officially welcome you to our brand-new community platf

Forum|Forum|22 days ago

14110

Recently active
Help others
Categories

irendorioEmployee

Active Intelligence - Insight Cards

We're excited to announce Active Intelligence Insight Cards – get proactive AI insights and recommendations that appear directly on your homepage. Active Intelligence works as your always-on marketing partner, autonomously analyzing your email campai

40

3 hours ago

irendorioEmployee

SMS Marketing - Team Access for SMS Inbox & Two-Way Messaging

We're excited to announce that SMS Inbox & Two-Way Messaging is now available to your entire team, not just account admins. Manage SMS conversations across your team with granular group and user-based permissions, enabling faster response times a

30

3 hours ago

Alanna HurleyCommunity Manager

Company Announcements

ActiveCampaign Acquires Feedback Intelligence to Accelerate Active IntelligenceNews

We're excited to share some big news: ActiveCampaign has acquired Feedback Intelligence, an AI evaluation and analytics tool that will make Active Intelligence even more powerful. What this means for you:Active Intelligence will get smarter with ever

81

4 hours ago

workland1Participating Frequently

Ask a Question

Managing Contacts & Company Status in ActiveCampaign (Multi-User Setup)

In ActiveCampaign, how can we properly manage contacts and companies when multiple lists and multiple users are involved? For example, if I reach out to a company and mark them as not interested, how can we ensure that this information is visible to

11111

23 hours ago

F

FunnelsflexNew Participant

Ask a Question

Best way to organize multiple automations without overlap?

Hi everyone,I’m working on a setup with multiple automations running at the same time (lead nurturing, onboarding, and re-engagement), and I’m finding it a bit tricky to keep things organized without contacts jumping between flows unexpectedly.I’ve b

LizFergusonEmployee

Make ChatGPT More Powerful by Connecting to ActiveCampaignTutorial

This video collection walks through nine simple and straightforward prompts you can use in ChatGPT - from checking email stats to managing your automations. Prompts covered in these videos include:How did yesterday’s campaign perform? List all of my

170

6 days ago

Alanna HurleyCommunity Manager

Update: Salesforce Phone-only SyncRelease Note

We are excited to announce an update to the Salesforce integration. You can now configure Salesforce and ActiveCampaign to sync contacts with only a unique phone number. Key FeaturesSync Salesforce contacts with a phone number but no email address, t

30

6 days ago

Alanna HurleyCommunity Manager

Active Intelligence Custom InstructionsRelease Note

We're introducing Custom Instructions – account-wide guidelines that teach Active Intelligence about your business, audience, and communication style. Set your context once, and Active Intelligence automatically applies it to every conversation, camp

80

6 days ago

Alanna HurleyCommunity Manager

Team Access for SMS Inbox & Two-Way MessagingRelease Note

We're excited to announce that SMS Inbox & Two-Way Messaging is now available to your entire team, not just account admins. Manage SMS conversations across your team with granular group and user-based permissions, enabling faster response times a

40

6 days ago

Alanna HurleyCommunity Manager

Segment Agent Now Suggests Tag Matches When Exact Names Aren't FoundRelease Note

We are excited to announce enhanced fuzzy matching capabilities in the Active Intelligence Segment agent. This feature helps users build segments faster by intelligently recommending tag matches even when exact names aren't provided, reducing session

20

6 days ago

workland1Participating Frequently

Ask a Question

Managing Contacts & Company Status in ActiveCampaign (Multi-User Setup)

In ActiveCampaign, how can we properly manage contacts and companies when multiple lists and multiple users are involved? For example, if I reach out to a company and mark them as not interested, how can we ensure that this information is visible to

11111

23 hours ago

F

FunnelsflexNew Participant

Ask a Question

Best way to organize multiple automations without overlap?

Hi everyone,I’m working on a setup with multiple automations running at the same time (lead nurturing, onboarding, and re-engagement), and I’m finding it a bit tricky to keep things organized without contacts jumping between flows unexpectedly.I’ve b

221

J

2 days ago