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In ActiveCampaign, how can we properly manage contacts and companies when multiple lists and multiple users are involved?  For example, if I reach out to a company and mark them as not interested, how can we ensure that this information is visible to my colleagues?  If a colleague later adds a new contact from the same company, how can we trace previous interactions and avoid contacting a company that was already marked as not interested?

These customers are recognized for their deep platform expertise and real world marketing experience. You’ll see them often in the ActiveCampaign Community, sharing guidance, best practices, and peer support to help other customers succeed. Name: Kay Peacey (she/her) LinkedInLocation: Cornwall, United KingdomCompany: CEO and Founder at Slick Business What is your business background? Kay Peacey has honed her email marketing automation skills to the very highest levels over 7 years of consulting for small businesses worldwide, and years of servi

Hi everyone!I'm Alanna Hurley, Community Manager here at ActiveCampaign, and I'm so excited to officially welcome you to our brand-new community platform!After months of planning and building, we've created a space designed to better support your success with ActiveCampaign, making it easier to connect, learn, and grow together. About MeI've been with ActiveCampaign for over 6.5 years and have worked across several teams:Implementations Team - Helping customers migrate from other platforms Content Marketing - Contributing to thought leadership and strategic content Education Team - Creating helpful, accessible content to support your success with the platformYou might've seen me in some of our YouTube tutorials, providing support in the Forum, or engaging in our Slack and Facebook communities. I love connecting with custom

Hello! Yesterday I got an email promoting Active Intelligence. It said: Analyzing your email performance takes time. Clicking through dashboards, finding insights, then figuring out what to do next. What if you could skip straight to the answer?Active Intelligence gives you time back — with customers saving about 10 hours a week, or 13 work weeks every year. Instead of building spreadsheets and chasing data, you're actually strategizing and working on what’s moving the needle.Active Intelligence analyzes your emails, spots what's working, and tells you exactly what to do next. Just your strategic partner giving you real answers, instantly, or doing it for you. I got excited, so I logged in to my account and asked it to check the open rate in some Automations. However, it couldn’t find them by name so it asked me for the IDs.I provided IDs, and still

Hello! Yesterday I got an email promoting Active Intelligence. It said: Analyzing your email performance takes time. Clicking through dashboards, finding insights, then figuring out what to do next. What if you could skip straight to the answer?Active Intelligence gives you time back — with customers saving about 10 hours a week, or 13 work weeks every year. Instead of building spreadsheets and chasing data, you're actually strategizing and working on what’s moving the needle.Active Intelligence analyzes your emails, spots what's working, and tells you exactly what to do next. Just your strategic partner giving you real answers, instantly, or doing it for you. I got excited, so I logged in to my account and asked it to check the open rate in some Automations. However, it couldn’t find them by name so it asked me for the IDs.I provided IDs, and still

You're trying to grow your email list - but new subscribers are quietly slipping away without you even realising - Eeeeek! The good news is... the top ten ways you're losing new email subscribers are all totally avoidable - hooray! This new blog is your lifeline to stop losing them and get back to growing your list faster 🙌 10 ways you’re losing new email subscribers without realising in 2026 This is for any small business marketer who spends time & money getting new email subscribers. I’ll help you spot the hidden ways you're shedding subs in the first hours and days, and give you the simple fixes Here's a taster... 🕳️ Sending holes: when your welcome emails never even land📬 Spam folder problems: when your email get dumped in spam or blocked❓The mystery sender trap: when new people don’t recognise you in their inbox That’s just the be

You're trying to grow your email list - but new subscribers are quietly slipping away without you even realising - Eeeeek! The good news is... the top ten ways you're losing new email subscribers are all totally avoidable - hooray! This new blog is your lifeline to stop losing them and get back to growing your list faster 🙌 10 ways you’re losing new email subscribers without realising in 2026 This is for any small business marketer who spends time & money getting new email subscribers. I’ll help you spot the hidden ways you're shedding subs in the first hours and days, and give you the simple fixes Here's a taster... 🕳️ Sending holes: when your welcome emails never even land📬 Spam folder problems: when your email get dumped in spam or blocked❓The mystery sender trap: when new people don’t recognise you in their inbox That’s just the be

Hey everyone!We're kicking off 2026 with some powerful updates designed to help you work smarter, track what matters, and manage your contact database more effectively. Here's what's new in ActiveCampaign this month: Active Intelligence – Now Available to EveryoneActive Intelligence is now your homepage and available to all team members (not just admins)!The moment you log in, Active Intelligence is ready to help you create campaigns, analyze performance, and answer questions about your marketing—no more hunting through menus.What you can do:Ask about campaign performance and get actionable insights Create email/SMS campaigns and customer journey automations Build lead generation forms in seconds Turn your ma

 You can now create Wix pages instantly in ActiveCampaign. Your design partner, Active Intelligence is now directly connected to Wix and ready to build pages that will elevate your brand and drive conversions.   ✅ Get early access to the Wix ConnectorIf you have the Wix + ActiveCampai

We are excited to announce Rolling Date Windows, a highly requested update that is rolling out across accounts in the Segmentation builder. This update transforms how you create date-based segments by replacing complex mathematical inputs with intuitive, natural language options, making audience segmentation f

Last updated: January 15, 2026 Welcome to the ActiveCampaign Community! We're building a space where marketers, partners, and customers can connect, learn, and grow together. To keep our community welcoming, helpful, and productive, we ask everyone to follow these guidelines. The Ground RulesNo spam or self-promotionThis isn't the place to sell your services, products, or affiliate links. Please keep promotional content off the platform.Be respectfulNo personal attacks, bullying, harassm

These customers are recognized for their deep platform expertise and real world marketing experience. You’ll see them often in the ActiveCampaign Community, sharing guidance, best practices, and peer support to help other customers succeed.Name: Bruno De Figueredo (LinkedIn)Location: ItalyCompany: Freelancer, www.brunodefigueredo.comWhat is your business background? I’m all about making the digital world a more personalized and efficient place through Marketing Automation and Funnel Marketing.Why do you participate as a Community A

These customers are recognized for their deep platform expertise and real world marketing experience. You’ll see them often in the ActiveCampaign Community, sharing guidance, best practices, and peer support to help other customers succeed.Name: Jovana Vujnic (LinkedIn)Location: Melbourne, AustraliaCompany: Chief Automation Officer at Bumper LeadsWhat is your business background? I've worked as a procurement consultant, owned and sold an ecommerce business, currently run and operate Bumper Leads, an automation agency which I've had for the last 7 years

These customers are recognized for their deep platform expertise and real world marketing experience. You’ll see them often in the ActiveCampaign Community, sharing guidance, best practices, and peer support to help other customers succeed.Name: Benjamin Smith (LinkedIn)Location: Atlanta, Georgia, USACompany: Founder, LeadFlow What is your business background? I'm a former corporate marketing leader and do-er who now enjoys the flexibility of working on a wide range of interesting projects and with repeat clients. I think the diversity of my career exper

These customers are recognized for their deep platform expertise and real world marketing experience. You’ll see them often in the ActiveCampaign Community, sharing guidance, best practices, and peer support to help other customers succeed.Name: Edward Chan (LinkedIn)Location: Sydney, AustraliaCompany: Tracing Tray What is your business background? I'm a Sydney based technical and marketing automation consultant that has worked closely with businesses of varying sizes and verticals recognise value and in their ERP and CRM.Over the years, I

These customers are recognized for their deep platform expertise and real world marketing experience. You’ll see them often in the ActiveCampaign Community, sharing guidance, best practices, and peer support to help other customers succeed.Name: Brittni Arthur (she/her) (LinkedIn)Location: Vancouver, BCCompany: Founder, Snap SystemsWhat is your business background? My background is in nonprofit. In 2020 I completed a Masters in Leadership and felt it was time for a pivot. I found MarTech and Marketing Ops, more specifically marketing automation and saw how

These customers are recognized for their deep platform expertise and real world marketing experience. You’ll see them often in the ActiveCampaign Community, sharing guidance, best practices, and peer support to help other customers succeed.Name: Jan Everts (LinkedIn)Location: Valkenburg, The NetherlandsCompany: Owner, Janeverts.comWhat is your business background? My background is Business Process Management and marketing automation. I support other organizations with process improvement.Why do you participate as a Community Ambassador?

These customers are recognized for their deep platform expertise and real world marketing experience. You’ll see them often in the ActiveCampaign Community, sharing guidance, best practices, and peer support to help other customers succeed.Name: Giles Magee (he/him) LinkedInLocation: United KingdomCompany: Zephi Limited, Marketing TechnologistWhat is your business background? My background is based in customer service and operations, so I love working out problems that will help people enhance their operational efficiencies.Why do you par

These customers are recognized for their deep platform expertise and real world marketing experience. You’ll see them often in the ActiveCampaign Community, sharing guidance, best practices, and peer support to help other customers succeed.Name: Robert Segelquist LinkedInLocation: Houston, TXCompany: Founder, Find Lost RevenueWhat is your business background? Systems consulting. Regardless of what you do, you need to get down to a line of what the consistencies are and how to build on that to make things better for yourself and your company.

These customers are recognized for their deep platform expertise and real world marketing experience. You’ll see them often in the ActiveCampaign Community, sharing guidance, best practices, and peer support to help other customers succeed.Name: Deanna Notice (she/her) LinkedInLocation: AustraliaCompany: Founder and Certified ActiveCampaign Consultant - Notice and CoWhat is your business background?I have been using ActiveCampaign for 9 years and founded Notice & Co in 2021. We are an email marketing agency that works exclusively with ActiveCa

Can someone guide point me in the right direction to self set up on Activecampaign the following : Cart abandonment button for subscribers to opt out of only your current campaign but not your mailing list

I used the ecommerce graphql api endpoint to send product data via bulkUpsert. I can use the graphql api to retrieve the products via searchProduct. However, when I go to the Active Campaign website and try to create an email and use the Product Catalog block, I have no products available. I have tried selecting products manually and using filters and there are no products. What do I need to do to get my products to show up in the Product Catalog block?