Unanswered questions

Hello, anyone else dealing with their Deals page going missing? This suddenly happened, and I see no way to restore it.

Hey ACers,Is the Campaigns page down for you as well? I cannot access anything in my Campaigns area. The rest of the platform is fine (Contacts, etc)As soon as even select the email tab to choose a subpage, it redirects to an Auth Token Error pageI’ve tried everything (clearing cache, incog, different VPN, different browser, etc). Nothing works. Everything was working fine yesterday.I’ve been using AC for a decade and am not unfamiliar with basic browser issues etc.Also, I can’t even open a real ticket - the only option I have for support is the AI chat, which refuses to handoff to an actual human or open a ticket. It will not get out of gatekeeping mode.Considering how much I spend each month ($300+) and how long I’ve been a customer, one would hope that I wouldn’t be relegated to chatting with “AC-GPT” when there’s a critical break.Apologies for the vent, but this is such a bad look for something that’s supposed to be best in class.Anyway, just wondering if I’m the only one?Thanks

I'm working on a Nintendo-focused gaming website called TomodachiLifeROM, where I publish game guides, 3D gaming content, and tutorials.I'm planning to use ActiveCampaign to improve email marketing and automate communication with visitors, and I'd appreciate some recommendations.Here are a few questions:What automation would you recommend for a content-heavy gaming website? Is it better to organize subscribers using tags, lists, or segments for different Nintendo game categories? What's the best way to automatically send newly published game guides to interested subscribers? Have you found any effective automation workflows that increase engagement without sending too many emails? Are there any best practices for maintaining a clean contact database as the subscriber list grows?I'd love to hear how other ActiveCampaign users organize their automations and email strategy for content-focused websites.

Hi All, I have been tasked with ensuring that no cookies fire on my site until someone gives consent because of GDPR and Quebec 25. If I put the ActiveCampaign tracking code in the footer of my site, will that keep it from firing before consent is given, or is there some additional code I need to include or a button that I need to toggle to keep that from happening?  How do I ensure that the AC cookie doesn’t fire before consent is given? Any assistance and information you can provide would be greatly appreciated.  Kathy

Hi there, has anyone experienced an issue with open tasks and deal owner glitches. We can’t work it out, we’ve logged in using different sets and browsers on our work PCs  and these functions no longer work, yet if we log in on personal laptops or PCVs they both work.  The issues are - we can see the task, but if we click on deal - the view completed / view open tasks returns as zero despite there being a task against the deal. Also the deal owner option isn’t showing us our prepopulated drop down lists. Any ideas - we use Edge, tried Chrome - neither work and we have looked at our browser settings, reset our PC profiles - all with no luck!?! 

Active Intelligence 2.8 has arrived.  To learn more about what this latest Active Intelligence release means for partners, join our on-demand webinar, where ActiveCampaign product experts go in depth about how Active Intelligence 2.8 can help you build campaigns faster than ever before and show you ahow it works with a product demo.    How Partners can leverage Active Intelligence 2.8 to drive more revenue.                                              https://activecampaign.zoom.us/rec/share/Iw41er3bPKbeBjwjB3FE4IxRX1PpjPREj5JcTUtkJnmN9iZ9fDL7tZXfarIPDcgI.-i3aOyIsvqvlw0w0?startTime=1782837405000Passcode: 6a&=9nCX