Skip to main content

- - Knowledge base overview
Active Intelligence Prompt Library
Ideas
Product Updates
Partner Community
Events

Create topic
Login

Welcome to the ActiveCampaign Community!

Ask questions, get answers and engage with your peers

2,917 Topics
6,999 Replies
6,141 Members

Community

Start discussions, ask questions, get answers

Resource Library

Read product guides and how-to's

Ideas

Submit ideas and suggestions to our team

Product Updates

Read the latest news from our product team

Events

Explore and RSVP for upcoming events

Active Intelligence Prompt Library

Explore Active Intelligence prompt examples

Autonomous Marketing

Discover AI strategies and insights for smarter marketing automation.

Find your Group!

Explore our groups to find your people

Find Your Group

Featured topics

The latest & greatest from the community

New to the ActiveCampaign Community? Start here!

Why are we here?Our mission is to create the most valuable marketing automation community available, one that empowers partners, marketers, and Active...

Forum|Forum|3 months ago

1730

🏆 Join the Active Intelligence Challenge — with swag and prizes on the line!

Starting next Tuesday, we're running one challenge a week for five weeks. Each one takes about 5 minutes, uses Active Intelligence, and ends with some...

Forum|Forum|21 days ago

1074

📍 Interested in becoming a Community Ambassador?

Program and Perks 📝ActiveCampaign Community Ambassadors are customers recognized for their deep platform expertise and real world marketing experience...

Forum|Forum|4 months ago

500

Recent activity
Help others
Categories

JanEvertsCommunity Ambassador

Possibility to change task overviewNew

In manage taks the taks overview screen there is a not adjustable header with only 5 headers.I would love to see that we can manage the header bar and add headers like accountname etc.

1

JanEvertsCommunity Ambassador

create new contact when you ae in a deal ro accountNew

When you, and especially when using the app (for salespersons on the roqd), are in an account or in a deal and ypu want to add a contact and you find out that that contact is not exisiting, there is no way to add a new contact. You have to close the

1

JanEvertsCommunity Ambassador

Community Ambassadors

please upvote this idea

I have created an idea Where my request is to have the possibility of add a contact to more then one account. This is lacking in AC and available in every CRM system.

JanEvertsCommunity Ambassador

ability to add more then one contact to an accountNew

At the moment it is only possible to add one contact to an account a 1 to 1 relation. I and a few of my customers have the need to add one contact to more then an account ! to many relation.If you you a company which has more divisions (read more acc

1

spun-usNew Participant

Can't extract Email Usage from "account_view" - data available on admin dashboard

Hey,I'm trying to extract contact usage and email usage that's available on the admin dashboard, to create an automation using API calls (check screenshot #2). For contact usage, I'm able to gather the data I need. But for email usage/credits/limits,

Ryan_ActiveCampaignCommunity Manager

Tactical Tuesday: Relevance Over Recurrence

Happy Tuesday, Community! We’ve all heard that "consistency is king." For years, the gold standard has been the weekly newsletter, sent rain or shine, because "that’s what we always do."But here is the strategic hard truth: A consistent schedule does

Ryan_ActiveCampaignCommunity Manager

Getting Started with Community

🏆 Week 2 Active Intelligence Challenge: Write Your Next Subject Line

Welcome to Week 2 of the Active Intelligence Challenge! 🏆Week 2 is here, and this task is a "Quick Win" you’ll likely use every single week from now on. The goal? Never starting with a blank subject line box again.Your task this week: Use Active Inte

Ryan_ActiveCampaignCommunity Manager

This week's training/event schedule 📅

Happy Monday, Community!We are officially moving into Part 2 of the Idea to Impact Series. If you’re ready to turn your marketing ideas into a high-performing, AI-powered system, now is the time to jump in. 📍 This Week’s Focus:Virtual Study Hall: The

Sophia BrionneEmployee

New: Active Intelligence Contact Import

New: Active Intelligence Contact Import

We are excited to announce the release of Active Intelligence Contact Import, roll out beginning May 7th, 2026. This new capability transforms the contact import experience. Active Intelligence preps your contact imports for you by mapping existing f

Sophia BrionneEmployee

Seamlessly Switch Platforms with New Migration Solution

Seamlessly Switch Platforms with New Migration SolutionRelease Note

We are excited to announce the release of our new Migration Solution. This transforms the platform switching experience, working with our preferred partner Quazzlient and leveraging Active Intelligence to migrate your marketing assets from your previ

JanEvertsCommunity Ambassador

Community Ambassadors

please upvote this idea

I have created an idea Where my request is to have the possibility of add a contact to more then one account. This is lacking in AC and available in every CRM system.

spun-usNew Participant

Can't extract Email Usage from "account_view" - data available on admin dashboard

Hey,I'm trying to extract contact usage and email usage that's available on the admin dashboard, to create an automation using API calls (check screenshot #2). For contact usage, I'm able to gather the data I need. But for email usage/credits/limits,

pv_socalNew Participant

Bulk Import - Updating First or Last Name

Hello,We are trying to use the bulk import API to upload our data with a csv file. I am able to send the file get a 200 response. However, when going into the Active Campaign site to verify the changes, only the custom field values are getting update

thehammockwriterNew Participant

Re-engage or Start Over

I have a list of just over 700, and I haven’t sent an email in three years. Is it better to just start a new list as opposed to re-engagement?

kartikeyaNew Participant

Automation is not sending out emails

I have created an automation where I selected the contact list I uploaded and designed the email template. All the necessary steps appear to be completed; however, the automation is not sending out emails as expected.Could you please assist me in ide

cyberwombatNew Participant

Unable to trigger "generic" workflow in CX app

I am developing a CX app that is supposed to listen to abandoned carts, push the data to my API. I have created as part of this some custom objects. My goal is to receive custom webhook urls from AC and use these to push data at a later time (my app

liamliamNew Participant

Community Ambassadors

How are you structuring email marketing for long-term growth?

Hey everyone, I’m curious how you’re approaching email marketing these days, especially for eCommerce or client projects focused on long-term growth.It feels like basic setups (welcome flow, abandoned cart, a few campaigns) are no longer enough to sc

healthcastsNew Participant

How can I turn off or bypass the majority of the AI tools?

My team exclusively uses our own HTML or custom templates. We only start from scratch. We’ve also found (and reported) many of the AI-driven insights to be unnecessarily inflammatory and alarmist. Alerts such as “critical changes needed” when the ins

Brombaer1971New Participant

Sorting a report by email

Obviously I struggle with Views since this is my 2nd question. I would love to sort the reports view (and possible other views) by email. But in a useful manner so they are sorted by domain first and than by the account name. Is this possible ?

spun-usNew Participant

Lower deliverability / higher spam rate after automating campaign creation

Hey folks,Recently our company has automated bulk campaign scheduling with n8n and the deliverability has been impacted.Just a few days before we automated this process, campaigns averaged 22% Open Rate, and 0.85% Click rate.Now we are at 9% OR and 0

Connect with ActiveCampaign

-

Getting Started with Community

10 topics

Ask a Question

631 topics

Company Announcements

61 topics

Strategy

22 topics

Community Ambassadors

18 topics

Feedback

27 topics

The Email Marketing Lab 🧪

ActiveCampaign Email Marketing Lab Webinar

Events Calendar

Need more help?

Help Center

Learn the building blocks of the ActiveCampaign

Request a Demo

Get 1-on-1 time with an expert to ask anything you want

Contact Us

Have questions or need help? Here’s how you can contact us.

Powered by Gainsight

Terms & ConditionsAccessibility statement

Sign up

Already have an account? Login

Login with SSO

Login with Token

or

Username *

E-mail address *

Password *

I accept the terms & conditions

loginBox.register.email_repeat

Login to the community

No account yet? Create an account

Login with SSO

Login with Token

or

Username or Email

Password

Remember me

Forgot password?

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK