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New to the ActiveCampaign Community? Start here!

Why are we here?Our mission is to create the most valuable marketing automation community available, one that empowers partners, marketers, and Active...

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🏆 Join the Active Intelligence Challenge — with swag and prizes on the line!

Starting next Tuesday, we're running one challenge a week for five weeks. Each one takes about 5 minutes, uses Active Intelligence, and ends with some...

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📍 Interested in becoming a Community Ambassador?

Program and Perks 📝ActiveCampaign Community Ambassadors are customers recognized for their deep platform expertise and real world marketing experience...

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nddMedicalNew Participant

Problem with AC to Salesforce updating a field

Newer to the community here!Question regarding AC into Salesforce for updating fields. I think my automation isn’t triggering at the correct time. Here are my automation steps:Automation starts when someone submits a form Contact gets an email Intern

sschaferEmployee

Community Ambassadors

How to use Active Intelligence to go from brief to full campaign faster

If your team is spending too much time moving from intake to execution, this is one of the easiest ACAI use cases to start with. A common agency bottleneck looks like this: the strategist finishes the brief, but the first draft takes too long, revisi

nddMedicalNew Participant

Tracking for G4 and Plausible

New to the community here! We are on the tail end of implementation and have a question regarding event tracking. We are having issues finding any developer documentation for event tracking to GA4 & Plausible. Before we add our own solution, is t

advancedutilityParticipating Frequently

Anyone Using ActiveCampaign for Scheduling Meetings?

My manager asked me yesterday whether we could allow website visitors to book a meeting directly with a salesperson, based on whether they are a known contact (by email domain) or by selecting a salesperson/territory from a dropdown. If the person wa

AdminCommunity Manager

Automation Insights & More — Week of June 8

Automation Insights & More — Week of June 8

Week of June 8, 2026This week, Active Intelligence gives you more detailed automation insights in both the Active Intelligence workspace and automation canvas. Plus a more visible and enhanced contact search bar makes it easy to find the right contac

pv_socalNew Participant

Bulk Import - Updating First or Last Name

Hello,We are trying to use the bulk import API to upload our data with a csv file. I am able to send the file get a 200 response. However, when going into the Active Campaign site to verify the changes, only the custom field values are getting update

janeyleegraceNew Participant

'search contact' box disappeared.

'search contact' box has disappeared. have tried all the usuals - different browser, different computer, zoom screen. When I laoad contacts page it appears for a few seconds then vanishes. Any suggestions anyone? - It looks like a bug

SandersNew Participant

Link Tracking with Tags doesn't seem to work if dynamic values are passed

I have a simple review email in the automation that asks people to pick between 1 and 5 stars, and I set a tag for every rating link to be applied. However, it doesn’t work. It links to the native form, where it then offers option to add feedback. BU

Alanna HurleyCommunity Manager

What's a "basic" AI prompting tip you ignored that ended up working?

I'll admit something. I spent months writing increasingly elaborate prompts before a customer story stopped me cold. Adam Cain at ElectricityRates.com built a working customer-scoring system by opening with the flattest prompt you could imagine: "Jus

Love-Pro-Admin-001New Participant

Eyedropper in the Custom Color fieldNew

Hello Active Campaign, Wouldn’t it be great if you added an eyedropper to the Custom Color Pop-up field?It would help me significantly building campaign templates.Please see what you can do.If you don’t know what I’m talking about, here is a link to

2

nddMedicalNew Participant

Problem with AC to Salesforce updating a field

Newer to the community here!Question regarding AC into Salesforce for updating fields. I think my automation isn’t triggering at the correct time. Here are my automation steps:Automation starts when someone submits a form Contact gets an email Intern

nddMedicalNew Participant

Tracking for G4 and Plausible

New to the community here! We are on the tail end of implementation and have a question regarding event tracking. We are having issues finding any developer documentation for event tracking to GA4 & Plausible. Before we add our own solution, is t

advancedutilityParticipating Frequently

Anyone Using ActiveCampaign for Scheduling Meetings?

My manager asked me yesterday whether we could allow website visitors to book a meeting directly with a salesperson, based on whether they are a known contact (by email domain) or by selecting a salesperson/territory from a dropdown. If the person wa

janeyleegraceNew Participant

'search contact' box disappeared.

'search contact' box has disappeared. have tried all the usuals - different browser, different computer, zoom screen. When I laoad contacts page it appears for a few seconds then vanishes. Any suggestions anyone? - It looks like a bug

SandersNew Participant

Link Tracking with Tags doesn't seem to work if dynamic values are passed

I have a simple review email in the automation that asks people to pick between 1 and 5 stars, and I set a tag for every rating link to be applied. However, it doesn’t work. It links to the native form, where it then offers option to add feedback. BU

Alanna HurleyCommunity Manager

What's a "basic" AI prompting tip you ignored that ended up working?

I'll admit something. I spent months writing increasingly elaborate prompts before a customer story stopped me cold. Adam Cain at ElectricityRates.com built a working customer-scoring system by opening with the flattest prompt you could imagine: "Jus

sharonholandNew Participant

Exporting written emails

I have written a few hundred newsletters for my list and want to export them all. How do I do that?

ChronicIllnessTruthsParticipating Frequently

How do I create a campaign?

The side menu has changed and campaigns are no longer an option. I tried the chat, and the AI only gave me instructions for the old wait of doing it. How can I create a campaign today, with the new setup?

Alanna HurleyCommunity Manager

Anyone here built a custom AI-generated intent score for their email list?

Bumped into a customer story that's been rattling around in my head all week. Adam Cain at ElectricityRates.com runs an entire email operation by himself, and the whole thing hangs on one number per contact: a "Switch Readiness Score" between 0 and 1

chillTENew Participant

End Automation Based on Field Value Change - without an if/else split at every step

Hi there,We have a Free Trial Onboarding email Automation, and an Active Customer Onboarding email Automation. Each of these is triggered when the freetrial or activecustomer field value changes to true, respectively. Right now, we also have to have

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