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The latest & greatest from the community

New to the ActiveCampaign Community? Start here!

Why are we here?Our mission is to create the most valuable marketing automation community available, one that empowers partners, marketers, and Active...

Forum|Forum|4 months ago

1750

🏆 Join the Active Intelligence Challenge — with swag and prizes on the line!

Starting next Tuesday, we're running one challenge a week for five weeks. Each one takes about 5 minutes, uses Active Intelligence, and ends with some...

Forum|Forum|29 days ago

1154

📍 Interested in becoming a Community Ambassador?

Program and Perks 📝ActiveCampaign Community Ambassadors are customers recognized for their deep platform expertise and real world marketing experience...

Forum|Forum|4 months ago

500

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NicoleOrtmannCommunity Manager

Getting Started with Community

🏆 Week 4 Active Intelligence Challenge: Build an Automation, Win Swag!

Week 4 of the Active Intelligence Challenge is live — and this one's for the automations collecting dust on your to-do list. 🔧You know what I'm talking about. The automation you've been meaning to build for months. The one that's going to save you h

AprilTerryActiveCampaign

Virtual Study Hall - Session 3 Resources

Keep going with the system you startedYou just built the backbone of a smarter customer experience in ActiveCampaign. This week is about taking one piece of that workflow and making it more useful, more connected, and more real.📌 Your one action this

viviralmaximo1Participating Frequently

Send email X hours before Date Time custom field

Hello!I’m trying to create an automation that sends emails X, Y and Z HOURS before a webinar date and time stored in a Date Time Custom Field, and looks like ActiveCampaign only supports sending X DAYS before, but not hours.Is this correct or I’m I m

A

A

Anonymous

Getting Started with Community

🏆 Week 3 Active Intelligence Challenge: Find Your Next Segment

Welcome to Week 3 of the Active Intelligence Challenge! 🚀Week 3 is here, and it’s time to stop sending to the same old segments just because they’re already there. Most marketers use the same lists because building new ones is time-consuming, but thi

healthcastsNew Participant

How can I turn off or bypass the majority of the AI tools?

My team exclusively uses our own HTML or custom templates. We only start from scratch. We’ve also found (and reported) many of the AI-driven insights to be unnecessarily inflammatory and alarmist. Alerts such as “critical changes needed” when the ins

A

Anonymous

Getting Started with Community

Active Intelligence Challenge: Week 3 Winners 🏅

Huge thanks to everyone who participated in the Active Intelligence Challenge this week! It’s been great seeing the community dive into these features and share their results. Congratulations to our Week 3 Winners:@erikcrighton @koalabear_3 @adv

LizFergusonEmployee

Company Announcements

[NEW] Google Ads Connector for Active Intelligence

[NEW] Google Ads Connector for Active IntelligenceNews

You can now create, launch, and analyze Google Ads Performance Max campaigns and seamlessly connect your ActiveCampaign data to reach the right customers at the right time – with Active Intelligence as your guide. Go from idea to real business growth

LizFergusonEmployee

Google Ads Connector for Active Intelligence

Google Ads Connector for Active IntelligenceRelease Note

You can now seamlessly connect your ActiveCampaign data to reach the right customers at the right time – with Active Intelligence as your guide. Create, launch, and analyze Google Ads Performance Max campaigns, all from one conversation. Key Features

NicoleOrtmannCommunity Manager

Tip of the week: Predictive Sending

Happy Thursday, Community!On Tuesday, we talked about Relevance over Recurrence—the idea that what you say and who you say it to matters far more than just sending because it’s Tuesday.But even the most relevant message can get lost if it hits the in

tomdowningNew Participant

WhatsApp display name in new chats

HiI’ve recently setup WhatsApp via Active Campaign, using a rented UK mobile number from Twilio. All approved and setup in WhatsApp business manager. I’ve set the display name, however when I start new conversations they come from my mobile number nu

A

AprilTerryActiveCampaign

Virtual Study Hall - Session 3 Resources

Keep going with the system you startedYou just built the backbone of a smarter customer experience in ActiveCampaign. This week is about taking one piece of that workflow and making it more useful, more connected, and more real.📌 Your one action this

viviralmaximo1Participating Frequently

Send email X hours before Date Time custom field

Hello!I’m trying to create an automation that sends emails X, Y and Z HOURS before a webinar date and time stored in a Date Time Custom Field, and looks like ActiveCampaign only supports sending X DAYS before, but not hours.Is this correct or I’m I m

A

healthcastsNew Participant

How can I turn off or bypass the majority of the AI tools?

My team exclusively uses our own HTML or custom templates. We only start from scratch. We’ve also found (and reported) many of the AI-driven insights to be unnecessarily inflammatory and alarmist. Alerts such as “critical changes needed” when the ins

tomdowningNew Participant

WhatsApp display name in new chats

HiI’ve recently setup WhatsApp via Active Campaign, using a rented UK mobile number from Twilio. All approved and setup in WhatsApp business manager. I’ve set the display name, however when I start new conversations they come from my mobile number nu

A

viviralmaximo1Participating Frequently

"Upload images" doesn't work in the ActiveCampaign Community

Hello!Image uploads are broken in the community. Here is a video of the issue: Could you please take a look and fix it?Thanks,Ángel.-

A

JanEvertsCommunity Ambassador

Community Ambassadors

please upvote this idea

I have created an idea Where my request is to have the possibility of add a contact to more then one account. This is lacking in AC and available in every CRM system.

spun-usNew Participant

Can't extract Email Usage from "account_view" - data available on admin dashboard

Hey,I'm trying to extract contact usage and email usage that's available on the admin dashboard, to create an automation using API calls (check screenshot #2). For contact usage, I'm able to gather the data I need. But for email usage/credits/limits,

A

pv_socalNew Participant

Bulk Import - Updating First or Last Name

Hello,We are trying to use the bulk import API to upload our data with a csv file. I am able to send the file get a 200 response. However, when going into the Active Campaign site to verify the changes, only the custom field values are getting update

A

thehammockwriterNew Participant

Re-engage or Start Over

I have a list of just over 700, and I haven’t sent an email in three years. Is it better to just start a new list as opposed to re-engagement?

kartikeyaNew Participant

Automation is not sending out emails

I have created an automation where I selected the contact list I uploaded and designed the email template. All the necessary steps appear to be completed; however, the automation is not sending out emails as expected.Could you please assist me in ide

A

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