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The latest & greatest from the community

New to the ActiveCampaign Community? Start here!

Why are we here?Our mission is to create the most valuable marketing automation community available, one that empowers partners, marketers, and Active...

Forum|Forum|3 months ago

1720

🏆 Join the Active Intelligence Challenge — with swag and prizes on the line!

Starting next Tuesday, we're running one challenge a week for five weeks. Each one takes about 5 minutes, uses Active Intelligence, and ends with some...

Forum|Forum|18 days ago

1054

📍 Interested in becoming a Community Ambassador?

Program and Perks 📝ActiveCampaign Community Ambassadors are customers recognized for their deep platform expertise and real world marketing experience...

Forum|Forum|4 months ago

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Sophia BrionneEmployee

New: Active Intelligence Contact Import

New: Active Intelligence Contact Import

We are excited to announce the release of Active Intelligence Contact Import, roll out beginning May 7th, 2026. This new capability transforms the contact import experience. Active Intelligence preps your contact imports for you by mapping existing f

Sophia BrionneEmployee

Seamlessly Switch Platforms with New Migration Solution

Seamlessly Switch Platforms with New Migration SolutionRelease Note

We are excited to announce the release of our new Migration Solution. This transforms the platform switching experience, working with our preferred partner Quazzlient and leveraging Active Intelligence to migrate your marketing assets from your previ

Sophia BrionneEmployee

New: Active Intelligence Support Experience

New: Active Intelligence Support ExperienceRelease Note

We are excited to announce an enhanced support experience now available in ActiveCampaign. The Support Agent is now a fully integrated member of your team, available directly through the Active Intelligence prompt input bar for a more personalized an

Sophia BrionneEmployee

Agentic Onboarding: Marketing Opportunity

Agentic Onboarding: Marketing OpportunityRelease Note

We are excited to announce the release of Agentic Marketing Opportunity, now available for all new ActiveCampaign accounts. This transformative feature enhances the onboarding journey by providing users with an Active Intelligence-first experience th

Ryan_ActiveCampaignCommunity Manager

Getting Started with Community

Active Intelligence Challenge: Week 2 Winners 🏅

A massive shout-out to everyone who jumped into the Active Intelligence Challenge this week! It was incredible to see how you all used the "Strategic Scout" to move past the blank-page syndrome and brainstorm high-impact subject lines.We saw some bri

Ryan_ActiveCampaignCommunity Manager

Tip of the week: The "Smart Alert" Context Brief

Happy Thursday, Community!On Tuesday, we talked about the power of the Human-in-the-Loop system; using automations to tell you exactly when a customer needs a person, not a prompt. Today, we’re looking at the tactical "secret sauce" to make those hum

Ryan_ActiveCampaignCommunity Manager

Getting Started with Community

🏆 Week 2 Active Intelligence Challenge: Write Your Next Subject Line

Welcome to Week 2 of the Active Intelligence Challenge! 🏆Week 2 is here, and this task is a "Quick Win" you’ll likely use every single week from now on. The goal? Never starting with a blank subject line box again.Your task this week: Use Active Inte

pv_socalNew Participant

Bulk Import - Updating First or Last Name

Hello,We are trying to use the bulk import API to upload our data with a csv file. I am able to send the file get a 200 response. However, when going into the Active Campaign site to verify the changes, only the custom field values are getting update

iso272New Participant

Ability to archive contacts through automationNew

It’s so cumbersome to archive contacts manually by batches of 100. Hard to stay compliant with privacy regulations that way!

1

AprilTerryActiveCampaign

Virtual Study Hall Session 1 Recap - Your Prompting for Impact Toolkit 🎯

You just built your first Business Goal and journey strategy in Active Intelligence - nice work! Here's what do next and resources to keep the momentum going before Session 2. 📌 Your One Action This WeekGo deeper on one part of your journey: a specif

pv_socalNew Participant

Bulk Import - Updating First or Last Name

Hello,We are trying to use the bulk import API to upload our data with a csv file. I am able to send the file get a 200 response. However, when going into the Active Campaign site to verify the changes, only the custom field values are getting update

thehammockwriterNew Participant

Re-engage or Start Over

I have a list of just over 700, and I haven’t sent an email in three years. Is it better to just start a new list as opposed to re-engagement?

kartikeyaNew Participant

Automation is not sending out emails

I have created an automation where I selected the contact list I uploaded and designed the email template. All the necessary steps appear to be completed; however, the automation is not sending out emails as expected.Could you please assist me in ide

cyberwombatNew Participant

Unable to trigger "generic" workflow in CX app

I am developing a CX app that is supposed to listen to abandoned carts, push the data to my API. I have created as part of this some custom objects. My goal is to receive custom webhook urls from AC and use these to push data at a later time (my app

liamliamNew Participant

Community Ambassadors

How are you structuring email marketing for long-term growth?

Hey everyone, I’m curious how you’re approaching email marketing these days, especially for eCommerce or client projects focused on long-term growth.It feels like basic setups (welcome flow, abandoned cart, a few campaigns) are no longer enough to sc

healthcastsNew Participant

How can I turn off or bypass the majority of the AI tools?

My team exclusively uses our own HTML or custom templates. We only start from scratch. We’ve also found (and reported) many of the AI-driven insights to be unnecessarily inflammatory and alarmist. Alerts such as “critical changes needed” when the ins

Brombaer1971New Participant

Sorting a report by email

Obviously I struggle with Views since this is my 2nd question. I would love to sort the reports view (and possible other views) by email. But in a useful manner so they are sorted by domain first and than by the account name. Is this possible ?

spun-usNew Participant

Lower deliverability / higher spam rate after automating campaign creation

Hey folks,Recently our company has automated bulk campaign scheduling with n8n and the deliverability has been impacted.Just a few days before we automated this process, campaigns averaged 22% Open Rate, and 0.85% Click rate.Now we are at 9% OR and 0

activeautomationsParticipating Frequently

Embed Preference Center?

Has anyone found a creative way to embed the preference Center into a designed Page?

mrheadNew Participant

Are DELETE /fieldOptions/{id} and PUT /fieldOption/bulk supported API endpoints?

Hey Team,We’re building an integration that syncs custom field options via the API. We use POST /fieldOption/bulk to create field options, which works well.However, we also need to update and delete individual field options (e.g., when a product name

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