Skip to main content

- - Knowledge base overview
Active Intelligence Prompt Library
Ideas
Product Updates
Partner Community
Events

Create topic
Login

Welcome to the ActiveCampaign Community!

Ask questions, get answers and engage with your peers

2,996 Topics
7,247 Replies
6,448 Members

Community

Start discussions, ask questions, get answers

Resource Library

Read product guides and how-to's

Ideas

Submit ideas and suggestions to our team

Product Updates

Read the latest news from our product team

Events

Explore and RSVP for upcoming events

Active Intelligence Prompt Library

Explore Active Intelligence prompt examples

Autonomous Marketing

Discover AI strategies and insights for smarter marketing automation.

Find your Group!

Explore our groups to find your people

Find Your Group

Featured topics

The latest & greatest from the community

New to the ActiveCampaign Community? Start here!

Why are we here?Our mission is to create the most valuable marketing automation community available, one that empowers partners, marketers, and Active...

Forum|Forum|7 months ago

3491

The Active Intelligence Challenge is back this week - with swag and prizes on the line!

Forum|Forum|1 month ago

2121

Interested in becoming a Community Ambassador?

Forum|Forum|2 months ago

1000

Recent activity
Help others
Categories

HaileyWhitneyCommunity Manager

Getting Started with Community

Active Intelligence Challenge Season 2: Week 5 & Grand Prize Winners! 🏅

Active Intelligence Challenge Season 2: Week 5 & Grand Prize Winners! 🏅

That's a wrap on Season 2!Thank you to everyone who showed up over the past five weeks!Here are our Week 5 winners:@koalabear_3 @erikcrighton @BBOperations @johnhughesgolf @billyb @kenderacademy @adamsakry @Chandra at Pillai Center @

81

user_3598349New Participant

Connector: Add Otter.AI to associated ContactsNew

Connector: Add Otter.AI and recordings to associated Contacts

1

10

mdijkNew Participant

Change "Unsubscribe from all" text

In the Preference Center form, the “Unsubscribe from all” text is:“Unsubscribe me from future marketing emails, except transactional emails such as invoices, password resets, and account-related information.” Is there a way to change the wording of t

201

mobelgroupNew Participant

Email Designer: Product Catalog for Shopify needs more editing functionalityNew

We must have the ability to edit the product titles that are synched from Shopify to the Product Catalog. The titles are either too long, or ActiveCampaign adds product variants in brackets to the end of the product titles.

1

50

user_3598349New Participant

Is there a place to get personalized 1:1 help?

I noticed a section stating it was 1:1 support, but the link directed to a 1:1 sales demo. As a current customer, I need targeted assistance with a task specifically, creating and implementing more effective segments.

90

user_3598349New Participant

Account PageNew

Have the ability to archive accounts, rather than just edit or delete.

1

50

user_3598349New Participant

Account Screen: Save Last ViewNew

I frequently use the account screen and manage multiple accounts. A/C reverts this page to display 20 rows at once. I would appreciate a feature to save the last view, so I don't have to manually adjust it each time. (Along with the other idea curren

1

40

JanEvertsCommunity Ambassador

Sorting order for contact and account tabNew

I would love to see the ability to change the order of the default fields in contact and account.I find it strange that as a user we can’t change the order of those fields in the way it works for the user. Also custom fields cab aonly be added below

2

201

mdijkNew Participant

Why I can't use Site Messages?

I'm on the Pro plan. Site Tracking is enabled and I whitelisted my domain. When clicking on a contact, I can see that webpage visits are indeed correctly tracked. Site Tracking and whitelisting are the prerequisites to use Site messages.However, when

60

nddMedicalNew Participant

Tracking for G4 and Plausible

New to the community here! We are on the tail end of implementation and have a question regarding event tracking. We are having issues finding any developer documentation for event tracking to GA4 & Plausible. Before we add our own solution, is t

1157

mdijkNew Participant

Change "Unsubscribe from all" text

In the Preference Center form, the “Unsubscribe from all” text is:“Unsubscribe me from future marketing emails, except transactional emails such as invoices, password resets, and account-related information.” Is there a way to change the wording of t

201

user_3598349New Participant

Is there a place to get personalized 1:1 help?

I noticed a section stating it was 1:1 support, but the link directed to a 1:1 sales demo. As a current customer, I need targeted assistance with a task specifically, creating and implementing more effective segments.

90

mdijkNew Participant

Why I can't use Site Messages?

I'm on the Pro plan. Site Tracking is enabled and I whitelisted my domain. When clicking on a contact, I can see that webpage visits are indeed correctly tracked. Site Tracking and whitelisting are the prerequisites to use Site messages.However, when

60

sjasmithNew Participant

How do I get rid of new report tiles appearing at top of each page

Hi team. I don’t like the new report tiles that appear at the top of some pages (eg the Contact Engagement tile on the Contact page). The info may be useful to access when I want to but not taking up screen real estate all the time. How do I turn the

40

sjasmithNew Participant

How do I get rid of new report tiles appearing at top of each page

Hi team. I don’t like the new report tiles that appear at the top of some pages (eg the Contact Engagement tile on the Contact page). The info may be useful to access when I want to but not taking up screen real estate all the time. How do I turn the

90

crwilliamsNew Participant

Where is the Account/Contact in the Deal List page?

I’m no longer able to see the “Contact/Account” name when I am in the Deal List view. It is on the Deal Card, but when I shift to the Deal List it is not there. Can it be added as a column? Also, the new colors are too transparent and make it difficu

251

jacobmonashCertified Consultant

How to dynamically pull a list of upcoming webinars from a website

Hi all, I'm looking to create something similar to the Product Catalog block / RSS block for a client, but for their upcoming webinars.Their webinars are listed on their website and they have RSS feeds, but the client is not hyped about how the nativ

673

loyolapressNew Participant

AI components on the page

On the campaigns page….Why do the AI features have to take up so much real estate if we’re not using them. I find it so frustrating to have to scroll down the page to get to my work all of time. Can’t we hide it if we’re not using it?? It takes up ha

692

insidearm605091New Participant

ActiveCampaign Status Dashboard does not reflect instability, timeouts, etc.

Looking through the status dashboard of ActiveCampaign, one doesn’t see the near-daily platform problems -- entire record types disappearing, scheduled sends delayed for 1+ hours, WYSIWYG editor not loading -- and instead shows day after day of “no d

541

gclawNew Participant

Any way to bypass the A.I. Chatbot and go directly to a support agent?

The support I get from the A.I. Chatbot has me going around in circles since the answers it gives do not resolve my issues. Is there a way to bypass this and go directly to an actual human being in support?

771

Connect with ActiveCampaign

-

Getting Started with Community

27 topics

Ask a Question

675 topics

Company Announcements

67 topics

Strategy

31 topics

Community Ambassadors

19 topics

Feedback

28 topics

Leaderboard

Events Calendar

Need more help?

Help Center

Learn the building blocks of the ActiveCampaign

Request a Demo

Get 1-on-1 time with an expert to ask anything you want

Contact Us

Have questions or need help? Here’s how you can contact us.

Powered by Gainsight

Terms & ConditionsAccessibility statement

Sign up

Already have an account? Login

Login with SSO

Login with Token

or

Username *

E-mail address *

Password *

I accept the terms & conditions

loginBox.register.email_repeat

Login to the community

No account yet? Create an account

Login with SSO

Login with Token

or

Username or Email

Password

Remember me

Forgot password?

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview