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New to the ActiveCampaign Community? Start here!

Why are we here?Our mission is to create the most valuable marketing automation community available, one that empowers partners, marketers, and Active...

Forum|Forum|3 months ago

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🏆 Join the Active Intelligence Challenge — with swag and prizes on the line!

Starting next Tuesday, we're running one challenge a week for five weeks. Each one takes about 5 minutes, uses Active Intelligence, and ends with some...

Forum|Forum|9 days ago

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📍 Interested in becoming a Community Ambassador?

Program and Perks 📝ActiveCampaign Community Ambassadors are customers recognized for their deep platform expertise and real world marketing experience...

Forum|Forum|3 months ago

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Company Announcements

Did you know we're on Slack?

Did you know we are on Slack?Join our vibrant Slack community to connect with like-minded ActiveCampaign users, share insights, and stay updated on the latest news and events in real-time.It’s a great place to network, collaborate, and get involved

Ryan_ActiveCampaignCommunity Manager

Getting Started with Community

🏆 Week 1 Active Intelligence Challenge: Analyze Your Last Campaign

Welcome to Week 1 of the Active Intelligence Challenge! Your task this week: Analyze your last campaign's performance and find out what to change before your next send. Here's your prompt to run in Active Intelligence:"Analyze my last campaign and t

NicoleOrtmannCommunity Manager

Getting Started with Community

🏆 Join the Active Intelligence Challenge — with swag and prizes on the line!

Starting next Tuesday, we're running one challenge a week for five weeks. Each one takes about 5 minutes, uses Active Intelligence, and ends with something you actually made. By the end of May, you’ll have used Active Intelligence five times in five

Ryan_ActiveCampaignCommunity Manager

Tip of the week: Optimizing automation "wait" blocks

Happy Thursday, Community!On Tuesday, we talked about closing the "Silent Gaps" in your business. Today, we’re looking at a tactical way to make sure the bridges you’re building actually get crossed by the right people at the right time. The Tip: Swi

kartikeyaNew Participant

Automation is not sending out emails

I have created an automation where I selected the contact list I uploaded and designed the email template. All the necessary steps appear to be completed; however, the automation is not sending out emails as expected.Could you please assist me in ide

Restore Campaigns

Please create a restore campaign option. It baffles me that a CRM company does not have that option. This would be helpful if a list gets delete by accident but need to get the data back. At least in a 24 hour window. We can restore the contacts but

Ryan_ActiveCampaignCommunity Manager

Tactical Tuesday: Addressing "silent gaps" in your customer journey

Happy Tuesday, Community! When we build automations, we usually focus on the "Happy Path" - the perfect sequence of events where a lead clicks every link and buys every product/service. But the real strategy for growth isn't just in the clicks; it’s

cyberwombatNew Participant

Unable to trigger "generic" workflow in CX app

I am developing a CX app that is supposed to listen to abandoned carts, push the data to my API. I have created as part of this some custom objects. My goal is to receive custom webhook urls from AC and use these to push data at a later time (my app

irendorioEmployee

Active Intelligence - Autonomous Insights - Featured Insight

Active Intelligence - Autonomous Insights - Featured InsightRELEASE NOTE

We're expanding Autonomous Insights to include a “Featured Insight” on your homepage. Active Intelligence now highlights one key recommendation in detailed view at a time, giving you more in-depth reasoning to help you prioritize what matters most fo

Ryan_ActiveCampaignCommunity Manager

Featured Integration: Giving Your Strategy a Data Advantage

Happy Friday, all! We spend a lot of time in this community talking about the "how" of marketing; better sequences, smarter triggers, and higher-converting copy. But there is a silent partner in every automation you build: your data. Even a perfect

kartikeyaNew Participant

Automation is not sending out emails

I have created an automation where I selected the contact list I uploaded and designed the email template. All the necessary steps appear to be completed; however, the automation is not sending out emails as expected.Could you please assist me in ide

cyberwombatNew Participant

Unable to trigger "generic" workflow in CX app

I am developing a CX app that is supposed to listen to abandoned carts, push the data to my API. I have created as part of this some custom objects. My goal is to receive custom webhook urls from AC and use these to push data at a later time (my app

liamliamNew Participant

Community Ambassadors

How are you structuring email marketing for long-term growth?

Hey everyone, I’m curious how you’re approaching email marketing these days, especially for eCommerce or client projects focused on long-term growth.It feels like basic setups (welcome flow, abandoned cart, a few campaigns) are no longer enough to sc

healthcastsNew Participant

How can I turn off or bypass the majority of the AI tools?

My team exclusively uses our own HTML or custom templates. We only start from scratch. We’ve also found (and reported) many of the AI-driven insights to be unnecessarily inflammatory and alarmist. Alerts such as “critical changes needed” when the ins

Brombaer1971New Participant

Sorting a report by email

Obviously I struggle with Views since this is my 2nd question. I would love to sort the reports view (and possible other views) by email. But in a useful manner so they are sorted by domain first and than by the account name. Is this possible ?

spun-usNew Participant

Lower deliverability / higher spam rate after automating campaign creation

Hey folks,Recently our company has automated bulk campaign scheduling with n8n and the deliverability has been impacted.Just a few days before we automated this process, campaigns averaged 22% Open Rate, and 0.85% Click rate.Now we are at 9% OR and 0

activeautomationsParticipating Frequently

Embed Preference Center?

Has anyone found a creative way to embed the preference Center into a designed Page?

mrheadNew Participant

Are DELETE /fieldOptions/{id} and PUT /fieldOption/bulk supported API endpoints?

Hey Team,We’re building an integration that syncs custom field options via the API. We use POST /fieldOption/bulk to create field options, which works well.However, we also need to update and delete individual field options (e.g., when a product name

FunnelsflexNew Participant

Best way to organize multiple automations without overlap?

Hi everyone,I’m working on a setup with multiple automations running at the same time (lead nurturing, onboarding, and re-engagement), and I’m finding it a bit tricky to keep things organized without contacts jumping between flows unexpectedly.I’ve b

Brombaer1971New Participant

Changing a Reports View

Hello,I am quite new to ActiveCampaign so bear with me.We send out a newsletter and I am viewing the report. Lots of entries registered with free email adresses like gmail, etc. However quite a lot from them belong to companies and I like to see that

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