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New to the ActiveCampaign Community? Start here!

Why are we here?Our mission is to create the most valuable marketing automation community available, one that empowers partners, marketers, and Active...

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🏆 Join the Active Intelligence Challenge — with swag and prizes on the line!

Starting next Tuesday, we're running one challenge a week for five weeks. Each one takes about 5 minutes, uses Active Intelligence, and ends with some...

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📍 Interested in becoming a Community Ambassador?

Program and Perks 📝ActiveCampaign Community Ambassadors are customers recognized for their deep platform expertise and real world marketing experience...

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Beautiful HabitatNew Participant

Is this email a scam?

I received an email titled Action Required: Invalid Unsubscribe Link in Your Scheduled Campaign It looks fake. Far less fake than most scams. Can anyone confirm?

nddMedicalNew Participant

Tracking for G4 and Plausible

New to the community here! We are on the tail end of implementation and have a question regarding event tracking. We are having issues finding any developer documentation for event tracking to GA4 & Plausible. Before we add our own solution, is t

lnicole38New Participant

Folder organization for automationsNew

Folder organization would make looking for and managing all of our automations much easier. I understand we can use the tag system, but a folder system feels a bit less visually cluttered on the screen and makes for easy organization. Having a folder

1

ChristofferNew Participant

Outlook / Microsoft 365 quarantines our ActiveCampaign emails as “High Confidence Phish” due to unsubscribe link

Hi everyone,We are seeing a deliverability issue with ActiveCampaign emails sent from our own domain, and I’m curious whether others have experienced the same thing.SetupWe send newsletters from our own domain: @konfront.io Example sender address: kv

Selected Car GroupNew Participant

Sudden deliverability issues

Hi everyone,We have used ActiveCampaign for newsletters for many years without major deliverability issues. Since Wednesday, our test emails and campaigns have suddenly stopped reaching inboxes properly.ActiveCampaign shows the emails as sent, but re

nddMedicalNew Participant

Problem with AC to Salesforce updating a field

Newer to the community here!Question regarding AC into Salesforce for updating fields. I think my automation isn’t triggering at the correct time. Here are my automation steps:Automation starts when someone submits a form Contact gets an email Intern

sschaferEmployee

Community Ambassadors

How to use Active Intelligence to go from brief to full campaign faster

If your team is spending too much time moving from intake to execution, this is one of the easiest ACAI use cases to start with. A common agency bottleneck looks like this: the strategist finishes the brief, but the first draft takes too long, revisi

advancedutilityParticipating Frequently

Anyone Using ActiveCampaign for Scheduling Meetings?

My manager asked me yesterday whether we could allow website visitors to book a meeting directly with a salesperson, based on whether they are a known contact (by email domain) or by selecting a salesperson/territory from a dropdown. If the person wa

AdminCommunity Manager

Automation Insights & More — Week of June 8

Automation Insights & More — Week of June 8

Week of June 8, 2026This week, Active Intelligence gives you more detailed automation insights in both the Active Intelligence workspace and automation canvas. Plus a more visible and enhanced contact search bar makes it easy to find the right contac

pv_socalNew Participant

Bulk Import - Updating First or Last Name

Hello,We are trying to use the bulk import API to upload our data with a csv file. I am able to send the file get a 200 response. However, when going into the Active Campaign site to verify the changes, only the custom field values are getting update

Beautiful HabitatNew Participant

Is this email a scam?

I received an email titled Action Required: Invalid Unsubscribe Link in Your Scheduled Campaign It looks fake. Far less fake than most scams. Can anyone confirm?

nddMedicalNew Participant

Tracking for G4 and Plausible

New to the community here! We are on the tail end of implementation and have a question regarding event tracking. We are having issues finding any developer documentation for event tracking to GA4 & Plausible. Before we add our own solution, is t

ChristofferNew Participant

Outlook / Microsoft 365 quarantines our ActiveCampaign emails as “High Confidence Phish” due to unsubscribe link

Hi everyone,We are seeing a deliverability issue with ActiveCampaign emails sent from our own domain, and I’m curious whether others have experienced the same thing.SetupWe send newsletters from our own domain: @konfront.io Example sender address: kv

Selected Car GroupNew Participant

Sudden deliverability issues

Hi everyone,We have used ActiveCampaign for newsletters for many years without major deliverability issues. Since Wednesday, our test emails and campaigns have suddenly stopped reaching inboxes properly.ActiveCampaign shows the emails as sent, but re

nddMedicalNew Participant

Problem with AC to Salesforce updating a field

Newer to the community here!Question regarding AC into Salesforce for updating fields. I think my automation isn’t triggering at the correct time. Here are my automation steps:Automation starts when someone submits a form Contact gets an email Intern

advancedutilityParticipating Frequently

Anyone Using ActiveCampaign for Scheduling Meetings?

My manager asked me yesterday whether we could allow website visitors to book a meeting directly with a salesperson, based on whether they are a known contact (by email domain) or by selecting a salesperson/territory from a dropdown. If the person wa

janeyleegraceNew Participant

'search contact' box disappeared.

'search contact' box has disappeared. have tried all the usuals - different browser, different computer, zoom screen. When I laoad contacts page it appears for a few seconds then vanishes. Any suggestions anyone? - It looks like a bug

SandersNew Participant

Link Tracking with Tags doesn't seem to work if dynamic values are passed

I have a simple review email in the automation that asks people to pick between 1 and 5 stars, and I set a tag for every rating link to be applied. However, it doesn’t work. It links to the native form, where it then offers option to add feedback. BU

Alanna HurleyCommunity Manager

What's a "basic" AI prompting tip you ignored that ended up working?

I'll admit something. I spent months writing increasingly elaborate prompts before a customer story stopped me cold. Adam Cain at ElectricityRates.com built a working customer-scoring system by opening with the flattest prompt you could imagine: "Jus

sharonholandNew Participant

Exporting written emails

I have written a few hundred newsletters for my list and want to export them all. How do I do that?

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