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HaileyWhitneyCommunity Manager

Getting Started with Community

Active Intelligence Challenge Season 2: Week 5 & Grand Prize Winners! 🏅

Active Intelligence Challenge Season 2: Week 5 & Grand Prize Winners! 🏅

That's a wrap on Season 2!Thank you to everyone who showed up over the past five weeks!Here are our Week 5 winners:@koalabear_3 @erikcrighton @BBOperations @johnhughesgolf @billyb @kenderacademy @adamsakry @Chandra at Pillai Center @

484

thepaversavers53581New Participant

Change the Pipelines back to easier/ more functional displayNew

I came back to the Ideas page after giving up on it for years because I was curious to see if anyone was actually complaining about the deals/pipelines page. Can anyone explain to me what the issues were with the previous layout of the page? I compla

1

20

mdijkNew Participant

Why I can't use Site Messages?

I'm on the Pro plan. Site Tracking is enabled and I whitelisted my domain. When clicking on a contact, I can see that webpage visits are indeed correctly tracked. Site Tracking and whitelisting are the prerequisites to use Site messages.However, when

131

user_3598349New Participant

Is there a place to get personalized 1:1 help?

I noticed a section stating it was 1:1 support, but the link directed to a 1:1 sales demo. As a current customer, I need targeted assistance with a task specifically, creating and implementing more effective segments.

121

sjasmithNew Participant

How do I get rid of new report tiles appearing at top of each page

Hi team. I don’t like the new report tiles that appear at the top of some pages (eg the Contact Engagement tile on the Contact page). The info may be useful to access when I want to but not taking up screen real estate all the time. How do I turn the

111

user_3598349New Participant

Connector: Add Otter.AI to associated ContactsNew

Connector: Add Otter.AI and recordings to associated Contacts

1

20

mdijkNew Participant

Change "Unsubscribe from all" text

In the Preference Center form, the “Unsubscribe from all” text is:“Unsubscribe me from future marketing emails, except transactional emails such as invoices, password resets, and account-related information.” Is there a way to change the wording of t

261

mobelgroupNew Participant

Email Designer: Product Catalog for Shopify needs more editing functionalityNew

We must have the ability to edit the product titles that are synched from Shopify to the Product Catalog. The titles are either too long, or ActiveCampaign adds product variants in brackets to the end of the product titles.

2

60

user_3598349New Participant

Account PageNew

Have the ability to archive accounts, rather than just edit or delete.

1

50

user_3598349New Participant

Account Screen: Save Last ViewNew

I frequently use the account screen and manage multiple accounts. A/C reverts this page to display 20 rows at once. I would appreciate a feature to save the last view, so I don't have to manually adjust it each time. (Along with the other idea curren

1

50

mdijkNew Participant

Why I can't use Site Messages?

I'm on the Pro plan. Site Tracking is enabled and I whitelisted my domain. When clicking on a contact, I can see that webpage visits are indeed correctly tracked. Site Tracking and whitelisting are the prerequisites to use Site messages.However, when

131

user_3598349New Participant

Is there a place to get personalized 1:1 help?

I noticed a section stating it was 1:1 support, but the link directed to a 1:1 sales demo. As a current customer, I need targeted assistance with a task specifically, creating and implementing more effective segments.

121

sjasmithNew Participant

How do I get rid of new report tiles appearing at top of each page

Hi team. I don’t like the new report tiles that appear at the top of some pages (eg the Contact Engagement tile on the Contact page). The info may be useful to access when I want to but not taking up screen real estate all the time. How do I turn the

111

mdijkNew Participant

Change "Unsubscribe from all" text

In the Preference Center form, the “Unsubscribe from all” text is:“Unsubscribe me from future marketing emails, except transactional emails such as invoices, password resets, and account-related information.” Is there a way to change the wording of t

261

sjasmithNew Participant

How do I get rid of new report tiles appearing at top of each page

Hi team. I don’t like the new report tiles that appear at the top of some pages (eg the Contact Engagement tile on the Contact page). The info may be useful to access when I want to but not taking up screen real estate all the time. How do I turn the

40

crwilliamsNew Participant

Where is the Account/Contact in the Deal List page?

I’m no longer able to see the “Contact/Account” name when I am in the Deal List view. It is on the Deal Card, but when I shift to the Deal List it is not there. Can it be added as a column? Also, the new colors are too transparent and make it difficu

251

jacobmonashCertified Consultant

How to dynamically pull a list of upcoming webinars from a website

Hi all, I'm looking to create something similar to the Product Catalog block / RSS block for a client, but for their upcoming webinars.Their webinars are listed on their website and they have RSS feeds, but the client is not hyped about how the nativ

673

loyolapressNew Participant

AI components on the page

On the campaigns page….Why do the AI features have to take up so much real estate if we’re not using them. I find it so frustrating to have to scroll down the page to get to my work all of time. Can’t we hide it if we’re not using it?? It takes up ha

692

insidearm605091New Participant

ActiveCampaign Status Dashboard does not reflect instability, timeouts, etc.

Looking through the status dashboard of ActiveCampaign, one doesn’t see the near-daily platform problems -- entire record types disappearing, scheduled sends delayed for 1+ hours, WYSIWYG editor not loading -- and instead shows day after day of “no d

541

gclawNew Participant

Any way to bypass the A.I. Chatbot and go directly to a support agent?

The support I get from the A.I. Chatbot has me going around in circles since the answers it gives do not resolve my issues. Is there a way to bypass this and go directly to an actual human being in support?

771

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