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New to the ActiveCampaign Community? Start here!

Why are we here?Our mission is to create the most valuable marketing automation community available, one that empowers partners, marketers, and Active...

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Welcome to the New ActiveCampaign Community!!

Hi everyone!I'm Alanna Hurley, Community Manager here at ActiveCampaign, and I'm so excited to officially welcome you to our brand-new community platf...

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📍 Interested in becoming a Community Ambassador?

Program and Perks 📝ActiveCampaign Community Ambassadors are customers recognized for their deep platform expertise and real world marketing experience...

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wineandsongNew Participant

Send level data from email activities endpoint

I’m trying to retreive raw data for each email a contact has been sent. This would result in a large table with millions of rows, since we send millions of emails.I thought that email activities would be the end point that need for this and wrote a p

healthcastsNew Participant

How can I turn off or bypass the majority of the AI tools?

My team exclusively uses our own HTML or custom templates. We only start from scratch. We’ve also found (and reported) many of the AI-driven insights to be unnecessarily inflammatory and alarmist. Alerts such as “critical changes needed” when the ins

Ryan_ActiveCampaignCommunity Manager

Tip of the Week: Using Custom Instructions to Give Your AI a "Memory"

Happy Thursday, Community! On Tactical Tuesday, we talked about using Active Intelligence (AI) as a force multiplier to buy back your time. Today, I’m sharing the "hidden gem" that makes that possible: Custom Instructions.If you’ve ever felt like you

Ryan_ActiveCampaignCommunity Manager

Getting Started with Community

Welcome to our newest community members this Month!

We're so glad you're here! This community is filled with marketers, business owners, and ActiveCampaign users who love sharing ideas, solving challenges, and celebrating wins together. We'd love to get to know you! Drop a comment below and tell us:💫

Ryan_ActiveCampaignCommunity Manager

Tactical Tuesday: Active Intelligence Prompting

Hey Community! We’ve just added an Active Intelligence Prompt Library to our Community site, and it got me thinking about the bigger picture: Active Intelligence. We all know the "blank page" struggle. Whether you're building a new customer automatio

AdminCommunity Manager

Miscellaneous Prompts

Miscellaneous prompt examples for you to try out with Active Intelligence!Check out the full Prompt Library Personalize email with tags Personalize my email for me using up to 3 personalization tags. Personalize with name and company Personalize

AdminCommunity Manager

Campaign prompt examples for you to try out with Active Intelligence!Check out the full Prompt Library Set a subscriber growth goal Create a business goal to get 500 new subscribers this quarter. Boost repeat purchases Help me build a goal to bo

AdminCommunity Manager

CRM & Sales Prompts

CRM & Sales prompt examples for you to try out with Active Intelligence!Check out the full Prompt Library Flag high-intent leads If a lead scores above 75, add a note to their CRM profile saying 'High Intent — Contact Today' and end their curre

AdminCommunity Manager

Forms prompt examples for you to try out with Active Intelligence!Check out the full Prompt Library Capture more leadsNewsletter signup form Create a simple email signup form for my newsletter. Inline form for a discount offer I need an inline f

AdminCommunity Manager

Segments Prompts

Segments prompt examples for you to try out with Active Intelligence!Check out the full Prompt Library Find the right contactsWebsite visitors who haven't purchased Create a segment for all contacts who have visited my website at least 3 times but

healthcastsNew Participant

How can I turn off or bypass the majority of the AI tools?

My team exclusively uses our own HTML or custom templates. We only start from scratch. We’ve also found (and reported) many of the AI-driven insights to be unnecessarily inflammatory and alarmist. Alerts such as “critical changes needed” when the ins

Brombaer1971New Participant

Sorting a report by email

Obviously I struggle with Views since this is my 2nd question. I would love to sort the reports view (and possible other views) by email. But in a useful manner so they are sorted by domain first and than by the account name. Is this possible ?

spun-usNew Participant

Lower deliverability / higher spam rate after automating campaign creation

Hey folks,Recently our company has automated bulk campaign scheduling with n8n and the deliverability has been impacted.Just a few days before we automated this process, campaigns averaged 22% Open Rate, and 0.85% Click rate.Now we are at 9% OR and 0

activeautomationsParticipating Frequently

Embed Preference Center?

Has anyone found a creative way to embed the preference Center into a designed Page?

mrheadNew Participant

Are DELETE /fieldOptions/{id} and PUT /fieldOption/bulk supported API endpoints?

Hey Team,We’re building an integration that syncs custom field options via the API. We use POST /fieldOption/bulk to create field options, which works well.However, we also need to update and delete individual field options (e.g., when a product name

FunnelsflexNew Participant

Best way to organize multiple automations without overlap?

Hi everyone,I’m working on a setup with multiple automations running at the same time (lead nurturing, onboarding, and re-engagement), and I’m finding it a bit tricky to keep things organized without contacts jumping between flows unexpectedly.I’ve b

Brombaer1971New Participant

Changing a Reports View

Hello,I am quite new to ActiveCampaign so bear with me.We send out a newsletter and I am viewing the report. Lots of entries registered with free email adresses like gmail, etc. However quite a lot from them belong to companies and I like to see that

luannehopkinsonNew Participant

Issue - Something went wrong We're having trouble loading this page right now - on every page

My Active campaign crashed while i was editing a new campaign and shows the error - Something went wrongWe're having trouble loading this page right now On Chrome and safari. And there is no option to click to ask for help or log a ticket. I tried to

vamoniNew Participant

Question regarding CRM and Deals data after downgrade

Dear ActiveCampaign Community,I am currently actively using the CRM features, including the Deals functionality.If I downgrade my plan, will the existing CRM and Deals data remain available, or will any of it be lost?Thank you in advance for your hel

mrheadNew Participant

Terminal failure statuses for bulk imports

Hey Team,The API documentation for bulk imports mentions two terminal failure statuses: failed and interrupted. However, it does not explain how these statuses occur or how they should be handled. Can they result from an error on the ActiveCampaign s

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