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New to the ActiveCampaign Community? Start here!

Why are we here?Our mission is to create the most valuable marketing automation community available, one that empowers partners, marketers, and Active...

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🏆 Join the Active Intelligence Challenge — with swag and prizes on the line!

Starting next Tuesday, we're running one challenge a week for five weeks. Each one takes about 5 minutes, uses Active Intelligence, and ends with some...

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📍 Interested in becoming a Community Ambassador?

Program and Perks 📝ActiveCampaign Community Ambassadors are customers recognized for their deep platform expertise and real world marketing experience...

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viviralmaximo1Participating Frequently

Send email X hours before Date Time custom field

Hello!I’m trying to create an automation that sends emails X, Y and Z HOURS before a webinar date and time stored in a Date Time Custom Field, and looks like ActiveCampaign only supports sending X DAYS before, but not hours.Is this correct or I’m I m

viviralmaximo1Participating Frequently

"Upload images" doesn't work in the ActiveCampaign Community

Hello!Image uploads are broken in the community. Here is a video of the issue: Could you please take a look and fix it?Thanks,Ángel.-

Ryan_ActiveCampaignCommunity Manager

Getting Started with Community

🏆 Week 3 Active Intelligence Challenge: Find Your Next Segment

Welcome to Week 3 of the Active Intelligence Challenge! 🚀Week 3 is here, and it’s time to stop sending to the same old segments just because they’re already there. Most marketers use the same lists because building new ones is time-consuming, but thi

AprilTerryActiveCampaign

Virtual Study Hall - Session 2 Resources

Great job, Session 2!You just built your first segments, campaign, and personalization flow in Active Intelligence - nice work. Here’s what to do next and a few resources to keep the momentum going before Session 3. 📌 Your One Action This WeekTake o

JanEvertsCommunity Ambassador

Possibility to change task overviewNew

In manage taks the taks overview screen there is a not adjustable header with only 5 headers.I would love to see that we can manage the header bar and add headers like accountname etc.

1

JanEvertsCommunity Ambassador

create new contact when you ae in a deal ro accountNew

When you, and especially when using the app (for salespersons on the roqd), are in an account or in a deal and ypu want to add a contact and you find out that that contact is not exisiting, there is no way to add a new contact. You have to close the

1

JanEvertsCommunity Ambassador

Community Ambassadors

please upvote this idea

I have created an idea Where my request is to have the possibility of add a contact to more then one account. This is lacking in AC and available in every CRM system.

JanEvertsCommunity Ambassador

ability to add more then one contact to an accountNew

At the moment it is only possible to add one contact to an account a 1 to 1 relation. I and a few of my customers have the need to add one contact to more then an account ! to many relation.If you you a company which has more divisions (read more acc

1

spun-usNew Participant

Can't extract Email Usage from "account_view" - data available on admin dashboard

Hey,I'm trying to extract contact usage and email usage that's available on the admin dashboard, to create an automation using API calls (check screenshot #2). For contact usage, I'm able to gather the data I need. But for email usage/credits/limits,

Ryan_ActiveCampaignCommunity Manager

Tactical Tuesday: Relevance Over Recurrence

Happy Tuesday, Community! We’ve all heard that "consistency is king." For years, the gold standard has been the weekly newsletter, sent rain or shine, because "that’s what we always do."But here is the strategic hard truth: A consistent schedule does

viviralmaximo1Participating Frequently

Send email X hours before Date Time custom field

Hello!I’m trying to create an automation that sends emails X, Y and Z HOURS before a webinar date and time stored in a Date Time Custom Field, and looks like ActiveCampaign only supports sending X DAYS before, but not hours.Is this correct or I’m I m

viviralmaximo1Participating Frequently

"Upload images" doesn't work in the ActiveCampaign Community

Hello!Image uploads are broken in the community. Here is a video of the issue: Could you please take a look and fix it?Thanks,Ángel.-

JanEvertsCommunity Ambassador

Community Ambassadors

please upvote this idea

I have created an idea Where my request is to have the possibility of add a contact to more then one account. This is lacking in AC and available in every CRM system.

spun-usNew Participant

Can't extract Email Usage from "account_view" - data available on admin dashboard

Hey,I'm trying to extract contact usage and email usage that's available on the admin dashboard, to create an automation using API calls (check screenshot #2). For contact usage, I'm able to gather the data I need. But for email usage/credits/limits,

pv_socalNew Participant

Bulk Import - Updating First or Last Name

Hello,We are trying to use the bulk import API to upload our data with a csv file. I am able to send the file get a 200 response. However, when going into the Active Campaign site to verify the changes, only the custom field values are getting update

thehammockwriterNew Participant

Re-engage or Start Over

I have a list of just over 700, and I haven’t sent an email in three years. Is it better to just start a new list as opposed to re-engagement?

kartikeyaNew Participant

Automation is not sending out emails

I have created an automation where I selected the contact list I uploaded and designed the email template. All the necessary steps appear to be completed; however, the automation is not sending out emails as expected.Could you please assist me in ide

cyberwombatNew Participant

Unable to trigger "generic" workflow in CX app

I am developing a CX app that is supposed to listen to abandoned carts, push the data to my API. I have created as part of this some custom objects. My goal is to receive custom webhook urls from AC and use these to push data at a later time (my app

liamliamNew Participant

Community Ambassadors

How are you structuring email marketing for long-term growth?

Hey everyone, I’m curious how you’re approaching email marketing these days, especially for eCommerce or client projects focused on long-term growth.It feels like basic setups (welcome flow, abandoned cart, a few campaigns) are no longer enough to sc

healthcastsNew Participant

How can I turn off or bypass the majority of the AI tools?

My team exclusively uses our own HTML or custom templates. We only start from scratch. We’ve also found (and reported) many of the AI-driven insights to be unnecessarily inflammatory and alarmist. Alerts such as “critical changes needed” when the ins

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