Skip to main content

- - Knowledge base overview
Active Intelligence Prompt Library
Ideas
Product Updates
Partner Community
Events

Create topic
Login

Welcome to the ActiveCampaign Community!

Ask questions, get answers and engage with your peers

2,949 Topics
7,110 Replies
6,280 Members

Community

Start discussions, ask questions, get answers

Resource Library

Read product guides and how-to's

Ideas

Submit ideas and suggestions to our team

Product Updates

Read the latest news from our product team

Events

Explore and RSVP for upcoming events

Active Intelligence Prompt Library

Explore Active Intelligence prompt examples

Autonomous Marketing

Discover AI strategies and insights for smarter marketing automation.

Find your Group!

Explore our groups to find your people

Find Your Group

Featured topics

The latest & greatest from the community

New to the ActiveCampaign Community? Start here!

Why are we here?Our mission is to create the most valuable marketing automation community available, one that empowers partners, marketers, and Active...

Forum|Forum|5 months ago

2040

🏆 Join the Active Intelligence Challenge — with swag and prizes on the line!

Starting next Tuesday, we're running one challenge a week for five weeks. Each one takes about 5 minutes, uses Active Intelligence, and ends with some...

Forum|Forum|2 months ago

2017

📍 Interested in becoming a Community Ambassador?

Program and Perks 📝ActiveCampaign Community Ambassadors are customers recognized for their deep platform expertise and real world marketing experience...

Forum|Forum|5 months ago

631

Recent activity
Help others
Categories

ChristofferNew Participant

Outlook / Microsoft 365 quarantines our ActiveCampaign emails as “High Confidence Phish” due to unsubscribe link

Hi everyone,We are seeing a deliverability issue with ActiveCampaign emails sent from our own domain, and I’m curious whether others have experienced the same thing.SetupWe send newsletters from our own domain: @konfront.io Example sender address: kv

Selected Car GroupNew Participant

Sudden deliverability issues

Hi everyone,We have used ActiveCampaign for newsletters for many years without major deliverability issues. Since Wednesday, our test emails and campaigns have suddenly stopped reaching inboxes properly.ActiveCampaign shows the emails as sent, but re

nddMedicalNew Participant

Problem with AC to Salesforce updating a field

Newer to the community here!Question regarding AC into Salesforce for updating fields. I think my automation isn’t triggering at the correct time. Here are my automation steps:Automation starts when someone submits a form Contact gets an email Intern

sschaferEmployee

Community Ambassadors

How to use Active Intelligence to go from brief to full campaign faster

If your team is spending too much time moving from intake to execution, this is one of the easiest ACAI use cases to start with. A common agency bottleneck looks like this: the strategist finishes the brief, but the first draft takes too long, revisi

nddMedicalNew Participant

Tracking for G4 and Plausible

New to the community here! We are on the tail end of implementation and have a question regarding event tracking. We are having issues finding any developer documentation for event tracking to GA4 & Plausible. Before we add our own solution, is t

advancedutilityParticipating Frequently

Anyone Using ActiveCampaign for Scheduling Meetings?

My manager asked me yesterday whether we could allow website visitors to book a meeting directly with a salesperson, based on whether they are a known contact (by email domain) or by selecting a salesperson/territory from a dropdown. If the person wa

AdminCommunity Manager

Automation Insights & More — Week of June 8

Automation Insights & More — Week of June 8

Week of June 8, 2026This week, Active Intelligence gives you more detailed automation insights in both the Active Intelligence workspace and automation canvas. Plus a more visible and enhanced contact search bar makes it easy to find the right contac

pv_socalNew Participant

Bulk Import - Updating First or Last Name

Hello,We are trying to use the bulk import API to upload our data with a csv file. I am able to send the file get a 200 response. However, when going into the Active Campaign site to verify the changes, only the custom field values are getting update

janeyleegraceNew Participant

'search contact' box disappeared.

'search contact' box has disappeared. have tried all the usuals - different browser, different computer, zoom screen. When I laoad contacts page it appears for a few seconds then vanishes. Any suggestions anyone? - It looks like a bug

SandersNew Participant

Link Tracking with Tags doesn't seem to work if dynamic values are passed

I have a simple review email in the automation that asks people to pick between 1 and 5 stars, and I set a tag for every rating link to be applied. However, it doesn’t work. It links to the native form, where it then offers option to add feedback. BU

ChristofferNew Participant

Outlook / Microsoft 365 quarantines our ActiveCampaign emails as “High Confidence Phish” due to unsubscribe link

Hi everyone,We are seeing a deliverability issue with ActiveCampaign emails sent from our own domain, and I’m curious whether others have experienced the same thing.SetupWe send newsletters from our own domain: @konfront.io Example sender address: kv

Selected Car GroupNew Participant

Sudden deliverability issues

Hi everyone,We have used ActiveCampaign for newsletters for many years without major deliverability issues. Since Wednesday, our test emails and campaigns have suddenly stopped reaching inboxes properly.ActiveCampaign shows the emails as sent, but re

nddMedicalNew Participant

Problem with AC to Salesforce updating a field

Newer to the community here!Question regarding AC into Salesforce for updating fields. I think my automation isn’t triggering at the correct time. Here are my automation steps:Automation starts when someone submits a form Contact gets an email Intern

nddMedicalNew Participant

Tracking for G4 and Plausible

New to the community here! We are on the tail end of implementation and have a question regarding event tracking. We are having issues finding any developer documentation for event tracking to GA4 & Plausible. Before we add our own solution, is t

advancedutilityParticipating Frequently

Anyone Using ActiveCampaign for Scheduling Meetings?

My manager asked me yesterday whether we could allow website visitors to book a meeting directly with a salesperson, based on whether they are a known contact (by email domain) or by selecting a salesperson/territory from a dropdown. If the person wa

janeyleegraceNew Participant

'search contact' box disappeared.

'search contact' box has disappeared. have tried all the usuals - different browser, different computer, zoom screen. When I laoad contacts page it appears for a few seconds then vanishes. Any suggestions anyone? - It looks like a bug

SandersNew Participant

Link Tracking with Tags doesn't seem to work if dynamic values are passed

I have a simple review email in the automation that asks people to pick between 1 and 5 stars, and I set a tag for every rating link to be applied. However, it doesn’t work. It links to the native form, where it then offers option to add feedback. BU

Alanna HurleyCommunity Manager

What's a "basic" AI prompting tip you ignored that ended up working?

I'll admit something. I spent months writing increasingly elaborate prompts before a customer story stopped me cold. Adam Cain at ElectricityRates.com built a working customer-scoring system by opening with the flattest prompt you could imagine: "Jus

sharonholandNew Participant

Exporting written emails

I have written a few hundred newsletters for my list and want to export them all. How do I do that?

ChronicIllnessTruthsParticipating Frequently

How do I create a campaign?

The side menu has changed and campaigns are no longer an option. I tried the chat, and the AI only gave me instructions for the old wait of doing it. How can I create a campaign today, with the new setup?

Connect with ActiveCampaign

-

Getting Started with Community

16 topics

Ask a Question

646 topics

Company Announcements

62 topics

Strategy

28 topics

Community Ambassadors

19 topics

Feedback

28 topics

Events Calendar

Need more help?

Help Center

Learn the building blocks of the ActiveCampaign

Request a Demo

Get 1-on-1 time with an expert to ask anything you want

Contact Us

Have questions or need help? Here’s how you can contact us.

Powered by Gainsight

Terms & ConditionsAccessibility statement

Sign up

Already have an account? Login

Login with SSO

Login with Token

or

Username *

E-mail address *

Password *

I accept the terms & conditions

loginBox.register.email_repeat

Login to the community

No account yet? Create an account

Login with SSO

Login with Token

or

Username or Email

Password

Remember me

Forgot password?

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK