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New to the ActiveCampaign Community? Start here!

Why are we here?Our mission is to create the most valuable marketing automation community available, one that empowers partners, marketers, and Active...

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🏆 Join the Active Intelligence Challenge — with swag and prizes on the line!

Starting next Tuesday, we're running one challenge a week for five weeks. Each one takes about 5 minutes, uses Active Intelligence, and ends with some...

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Program and Perks 📝ActiveCampaign Community Ambassadors are customers recognized for their deep platform expertise and real world marketing experience...

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jacobmonashCertified Consultant

Excluding purchasers from segments

Has anyone figured out a good way to exclude contacts who purchased a specific product via ecommerce from a segment?As far as I'm aware, the condition: "Product name in Any Order" IS NOT "Product A" doesn't work properly, because if a contact has eve

NicoleOrtmannCommunity Manager

Getting Started with Community

Active Intelligence Challenge: Week 5 & Grand Prize Winners! 🏅

Thank you to everyone who has participated in our Active Intelligence Challenge! We’ve loved seeing what you’ve all built throughout the challenge. We have our Week 5 winners! Congrats to:@advancedutility @erikcrighton @patagoniahealth1 @billy

educonverse1New Participant

Ability to Export Deal Scores when Exporting PipelinesNew

You are able to export Contact Scores when you run a contact export, but for some reason Deal Scores aren’t included when exporting deals from pipeline.

0

healthcastsNew Participant

How can I turn off or bypass the majority of the AI tools?

My team exclusively uses our own HTML or custom templates. We only start from scratch. We’ve also found (and reported) many of the AI-driven insights to be unnecessarily inflammatory and alarmist. Alerts such as “critical changes needed” when the ins

SandersNew Participant

Link Tracking with Tags doesn't seem to work if dynamic values are passed

I have a simple review email in the automation that asks people to pick between 1 and 5 stars, and I set a tag for every rating link to be applied. However, it doesn’t work. It links to the native form, where it then offers option to add feedback. BU

chillTENew Participant

End Automation Based on Field Value Change - without an if/else split at every step

Hi there,We have a Free Trial Onboarding email Automation, and an Active Customer Onboarding email Automation. Each of these is triggered when the freetrial or activecustomer field value changes to true, respectively. Right now, we also have to have

LizFergusonEmployee

Autonomous Insights Tuning & Claude App — Week of May 11

Autonomous Insights Tuning & Claude App — Week of May 11News

Week of May 11, 2026Active Intelligence adapts to how you work — tune your weekly insights to reflect what you care about most, and connect ActiveCampaign directly to Claude for live visibility and instant action.HighlightsAutonomous Insights TuningY

TheKhaderCenterNew Participant

Download Emails?

Hi, is there a way to download all of the emails I have ever sent out? Or export them in a way where I can save what I have sent out?

tijanaoNew Participant

Allow syncing Accounts independently from ContactsNew

Currently, Accounts in Salesforce only sync to ActiveCampaign when an associated Contact syncs. This creates challenges for organizations that need Account-level data in ActiveCampaign without requiring individual Contact records to sync first.It wou

1

viviralmaximo1Participating Frequently

Send email X hours before Date Time custom field

Hello!I’m trying to create an automation that sends emails X, Y and Z HOURS before a webinar date and time stored in a Date Time Custom Field, and looks like ActiveCampaign only supports sending X DAYS before, but not hours.Is this correct or I’m I m

jacobmonashCertified Consultant

Excluding purchasers from segments

Has anyone figured out a good way to exclude contacts who purchased a specific product via ecommerce from a segment?As far as I'm aware, the condition: "Product name in Any Order" IS NOT "Product A" doesn't work properly, because if a contact has eve

SandersNew Participant

Link Tracking with Tags doesn't seem to work if dynamic values are passed

I have a simple review email in the automation that asks people to pick between 1 and 5 stars, and I set a tag for every rating link to be applied. However, it doesn’t work. It links to the native form, where it then offers option to add feedback. BU

chillTENew Participant

End Automation Based on Field Value Change - without an if/else split at every step

Hi there,We have a Free Trial Onboarding email Automation, and an Active Customer Onboarding email Automation. Each of these is triggered when the freetrial or activecustomer field value changes to true, respectively. Right now, we also have to have

TheKhaderCenterNew Participant

Download Emails?

Hi, is there a way to download all of the emails I have ever sent out? Or export them in a way where I can save what I have sent out?

viviralmaximo1Participating Frequently

Send email X hours before Date Time custom field

Hello!I’m trying to create an automation that sends emails X, Y and Z HOURS before a webinar date and time stored in a Date Time Custom Field, and looks like ActiveCampaign only supports sending X DAYS before, but not hours.Is this correct or I’m I m

spun-usNew Participant

Lower deliverability / higher spam rate after automating campaign creation

Hey folks,Recently our company has automated bulk campaign scheduling with n8n and the deliverability has been impacted.Just a few days before we automated this process, campaigns averaged 22% Open Rate, and 0.85% Click rate.Now we are at 9% OR and 0

AprilTerryActiveCampaign

Virtual Study Hall - Session 3 Resources

Keep going with the system you startedYou just built the backbone of a smarter customer experience in ActiveCampaign. This week is about taking one piece of that workflow and making it more useful, more connected, and more real.📌 Your one action this

tomdowningNew Participant

WhatsApp display name in new chats

HiI’ve recently setup WhatsApp via Active Campaign, using a rented UK mobile number from Twilio. All approved and setup in WhatsApp business manager. I’ve set the display name, however when I start new conversations they come from my mobile number nu

A

viviralmaximo1Participating Frequently

"Upload images" doesn't work in the ActiveCampaign Community

Hello!Image uploads are broken in the community. Here is a video of the issue: Could you please take a look and fix it?Thanks,Ángel.-

A

JanEvertsCommunity Ambassador

Community Ambassadors

please upvote this idea

I have created an idea Where my request is to have the possibility of add a contact to more then one account. This is lacking in AC and available in every CRM system.

Connect with ActiveCampaign

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