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New to the ActiveCampaign Community? Start here!

Why are we here?Our mission is to create the most valuable marketing automation community available, one that empowers partners, marketers, and Active...

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The Active Intelligence Challenge is back this week - with swag and prizes on the line!

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Interested in becoming a Community Ambassador?

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NicoleOrtmannCommunity Manager

Getting Started with Community

The Active Intelligence Challenge Season 2: Week 4 Winners! 📣

Huge thanks to everyone who jumped into the challenge last week!Congratulations to our Week 4 winners:@koalabear_3 @erikcrighton @Chandra at Pillai Center @BBOperations @kenderacademy @Suzanne Castle @johnhughesgolf @adamsakry @billy

mbehnaEmployee

Company Announcements

Upcoming Live ActiveCampaign Webinar!

Have you ever wished your team could tap into one person’s hard-won knowledge without searching through years of files, messages, and meeting notes?Join us for How to Build a Human Agent: Turn an Archive Into Expertise on Demand, a live ActiveCampaig

NicoleOrtmannCommunity Manager

Getting Started with Community

🏆 Week 4 Active Intelligence Challenge: Build a re-engagement sequence, win swag!

Welcome to Week 4 of the Active Intelligence Challenge! Complete this week’s challenge, share your output in the comments, and comment to win swag 👀This week, we’re focusing on the contacts you already have but aren’t reaching. They opened once, may

crwilliamsNew Participant

Where is the Account/Contact in the Deal List page?

I’m no longer able to see the “Contact/Account” name when I am in the Deal List view. It is on the Deal Card, but when I shift to the Deal List it is not there. Can it be added as a column? Also, the new colors are too transparent and make it difficu

João Victor de Souza BenignoNew Participant

Account/Organization name sanitizationNew

Hello AC! Here are some feature requests for you, provided by your customer XLZ.Problem descriptionSince in our workflow most of our Accounts are created on-demand, we have a physical barrier that impedes us from coming with a “solution” for the prob

3

gclawNew Participant

Customizable Clicks ReportsNew

I would like the ability to customize which custom fields are visible when exporting a Link Clicks by Contact Report beyond First Name, Last Name, Email, Last Clicked, Total clicks, Phone, Job Title, & Account. Ex: We have a custom field which li

1

jacobmonashCertified Consultant

How to dynamically pull a list of upcoming webinars from a website

Hi all, I'm looking to create something similar to the Product Catalog block / RSS block for a client, but for their upcoming webinars.Their webinars are listed on their website and they have RSS feeds, but the client is not hyped about how the nativ

loyolapressNew Participant

AI components on the page

On the campaigns page….Why do the AI features have to take up so much real estate if we’re not using them. I find it so frustrating to have to scroll down the page to get to my work all of time. Can’t we hide it if we’re not using it?? It takes up ha

cnbsafeNew Participant

New Look Deals page

I noticed over the weekend that the Deals page in AC has changed, with a brand new look.How are others feeling about this?I get that change is good…But…I am really missing that the tasks that needed to be attended to used to be in red and now there i

NicoleOrtmannCommunity Manager

Getting Started with Community

The Active Intelligence Challenge Season 2: Week 3 Winners! 📣

Thank you to everyone who participated in the Active Intelligence Challenge last week! Congratulations to our Week 3 winners: @koalabear_3 @erikcrighton @adamsakry @billyb @BBOperations @Suzanne Castle @kenderacademy We’ll b

crwilliamsNew Participant

Where is the Account/Contact in the Deal List page?

I’m no longer able to see the “Contact/Account” name when I am in the Deal List view. It is on the Deal Card, but when I shift to the Deal List it is not there. Can it be added as a column? Also, the new colors are too transparent and make it difficu

jacobmonashCertified Consultant

How to dynamically pull a list of upcoming webinars from a website

Hi all, I'm looking to create something similar to the Product Catalog block / RSS block for a client, but for their upcoming webinars.Their webinars are listed on their website and they have RSS feeds, but the client is not hyped about how the nativ

loyolapressNew Participant

AI components on the page

On the campaigns page….Why do the AI features have to take up so much real estate if we’re not using them. I find it so frustrating to have to scroll down the page to get to my work all of time. Can’t we hide it if we’re not using it?? It takes up ha

insidearm605091New Participant

ActiveCampaign Status Dashboard does not reflect instability, timeouts, etc.

Looking through the status dashboard of ActiveCampaign, one doesn’t see the near-daily platform problems -- entire record types disappearing, scheduled sends delayed for 1+ hours, WYSIWYG editor not loading -- and instead shows day after day of “no d

gclawNew Participant

Any way to bypass the A.I. Chatbot and go directly to a support agent?

The support I get from the A.I. Chatbot has me going around in circles since the answers it gives do not resolve my issues. Is there a way to bypass this and go directly to an actual human being in support?

Alanna HurleyCommunity Manager

Getting Started with Community

🏆 The Active Intelligence Challenge Season 2: Week 2 Winners! 🏆

Thank you to everyone who shared thoughtful, data-backed takeaways on content types, segmentation, personalization, and CTAs.Congratulations to our 10 Week 2 winners: Kkoalabear_3 billyb kenderacademy Aadamsakry Suzanne Castle johnhughesgol

danzniktechNew Participant

Deals are Missing

Hello, anyone else dealing with their Deals page going missing? This suddenly happened, and I see no way to restore it.

Chris RempelNew Participant

Anyone else locked out of Campaigns (auth token error)?

Hey ACers,Is the Campaigns page down for you as well? I cannot access anything in my Campaigns area. The rest of the platform is fine (Contacts, etc)As soon as even select the email tab to choose a subpage, it redirects to an Auth Token Error pageI’v

josephNew Participant

What's the best ActiveCampaign automation for a Nintendo gaming content website?

I'm working on a Nintendo-focused gaming website called TomodachiLifeROM, where I publish game guides, 3D gaming content, and tutorials.I'm planning to use ActiveCampaign to improve email marketing and automate communication with visitors, and I'd ap

ptcconsultantscoParticipating Frequently

See Value of Deals Per Contact - Custom Report

I’d like to be able to create a custom report showing the total value of deals (won, open and lost) by contact. However, in the contact dimensions, there are no fields that I could use to identify related deals. In the deals dimensions, there are no

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