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New to the ActiveCampaign Community? Start here!

Why are we here?Our mission is to create the most valuable marketing automation community available, one that empowers partners, marketers, and Active...

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The Active Intelligence Challenge is back this week - with swag and prizes on the line!

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gclawNew Participant

Any way to bypass the A.I. Chatbot and go directly to a support agent?

The support I get from the A.I. Chatbot has me going around in circles since the answers it gives do not resolve my issues. Is there a way to bypass this and go directly to an actual human being in support?

Alanna HurleyCommunity Manager

Getting Started with Community

🏆 Week 2 Active Intelligence Challenge: Analyze Which Content Types and CTAs Drive Clicks

Welcome to Week 2 of the Active Intelligence Challenge!Your task this week: use Active Intelligence to analyze which content types and CTAs are driving the highest click-through rates across your campaigns. Here’s your prompt to run in Active Intelli

danzniktechNew Participant

Deals are Missing

Hello, anyone else dealing with their Deals page going missing? This suddenly happened, and I see no way to restore it.

Chris RempelNew Participant

Anyone else locked out of Campaigns (auth token error)?

Hey ACers,Is the Campaigns page down for you as well? I cannot access anything in my Campaigns area. The rest of the platform is fine (Contacts, etc)As soon as even select the email tab to choose a subpage, it redirects to an Auth Token Error pageI’v

Alanna HurleyCommunity Manager

Company Announcements

The Active Intelligence Challenge is back this week - with swag and prizes on the line!

The Active Intelligence Challenge is back this week - with swag and prizes on the line!

Hey everyone!The ACAI Challenge is back for Season 2, and the kickoff email lands this Wednesday, July 22.If you joined us last time, welcome back. If this is your first challenge, you’re in the right place! This season follows the same simple format

Alanna HurleyCommunity Manager

Getting Started with Community

🏆 The Active Intelligence Challenge Season 2: Week 1 Winners! 🏆

Huge congratulations to our first round of winners this week!You all helped kick off Season 2 strong, and we’re just getting started.Round 1 Winners: @MaddyCook @erikcrighton @koalabear_3 @adamsakry @Suzanne Castle @BBBOperations @billyb

Alanna HurleyCommunity Manager

Getting Started with Community

🏆 Week 1 Active Intelligence Challenge: See How Your Campaigns Stack Up Against Your IndustryChallenge

Welcome to Week 1 of the Active Intelligence Challenge Season 2! Your task this week: use Active Intelligence to see how your campaigns performed last month compared to industry benchmarks and find out exactly what to improve next. Here’s your promp

Sophia BrionneEmployee

New: Active Intelligence Support Experience

New: Active Intelligence Support ExperienceRelease Note

We are excited to announce an enhanced support experience now available in ActiveCampaign. The Support Agent is now a fully integrated member of your team, available directly through the Active Intelligence prompt input bar for a more personalized an

Salesforce Sync Issues

Hello, New AC user, i’ve successfully linked Salesforce with AC but am having a contact sync issue. I’m attempting to perform a sync on contacts that meet a specific criteria (run on a custom field “Email Verification Status = Valid”) so I bring in o

josephNew Participant

What's the best ActiveCampaign automation for a Nintendo gaming content website?

I'm working on a Nintendo-focused gaming website called TomodachiLifeROM, where I publish game guides, 3D gaming content, and tutorials.I'm planning to use ActiveCampaign to improve email marketing and automate communication with visitors, and I'd ap

gclawNew Participant

Any way to bypass the A.I. Chatbot and go directly to a support agent?

The support I get from the A.I. Chatbot has me going around in circles since the answers it gives do not resolve my issues. Is there a way to bypass this and go directly to an actual human being in support?

danzniktechNew Participant

Deals are Missing

Hello, anyone else dealing with their Deals page going missing? This suddenly happened, and I see no way to restore it.

Chris RempelNew Participant

Anyone else locked out of Campaigns (auth token error)?

Hey ACers,Is the Campaigns page down for you as well? I cannot access anything in my Campaigns area. The rest of the platform is fine (Contacts, etc)As soon as even select the email tab to choose a subpage, it redirects to an Auth Token Error pageI’v

josephNew Participant

What's the best ActiveCampaign automation for a Nintendo gaming content website?

I'm working on a Nintendo-focused gaming website called TomodachiLifeROM, where I publish game guides, 3D gaming content, and tutorials.I'm planning to use ActiveCampaign to improve email marketing and automate communication with visitors, and I'd ap

advancedutilityKnown Participant

GDPR, Quebec 25 Consent - Do Not Track Question

Hi All, I have been tasked with ensuring that no cookies fire on my site until someone gives consent because of GDPR and Quebec 25. If I put the ActiveCampaign tracking code in the footer of my site, will that keep it from firing before consent is gi

FranNew Participant

Open Tasks and deal owner glitching

Hi there, has anyone experienced an issue with open tasks and deal owner glitches. We can’t work it out, we’ve logged in using different sets and browsers on our work PCs and these functions no longer work, yet if we log in on personal laptops or PC

rclayborneEmployee

Company Announcements

Partner Enablement webinar for Active Intelligence 2.8

Active Intelligence 2.8 has arrived. To learn more about what this latest Active Intelligence release means for partners, join our on-demand webinar, where ActiveCampaign product experts go in depth about how Active Intelligence 2.8 can help you bui

PyneappleNew Participant

About Webhook Signatures and/or Headers

Hey AC,just a heads up that your Webhook UI (the one under Settings > Developers > Webhooks) offers a way to define Signature and other Headers. When entered and saved, the signature/headers is shown again while editing the same webhook (so it

ChristofferNew Participant

Outlook / Microsoft 365 quarantines our ActiveCampaign emails as “High Confidence Phish” due to unsubscribe link

Hi everyone,We are seeing a deliverability issue with ActiveCampaign emails sent from our own domain, and I’m curious whether others have experienced the same thing.SetupWe send newsletters from our own domain: @konfront.io Example sender address: kv

A

advancedutilityKnown Participant

Anyone Using ActiveCampaign for Scheduling Meetings?

My manager asked me yesterday whether we could allow website visitors to book a meeting directly with a salesperson, based on whether they are a known contact (by email domain) or by selecting a salesperson/territory from a dropdown. If the person wa

A

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