Hey ACers,
Is the Campaigns page down for you as well?
I cannot access anything in my Campaigns area. The rest of the platform is fine (Contacts, etc)
As soon as even select the email tab to choose a subpage, it redirects to an Auth Token Error page
I’ve tried everything (clearing cache, incog, different VPN, different browser, etc). Nothing works. Everything was working fine yesterday.
I’ve been using AC for a decade and am not unfamiliar with basic browser issues etc.
Also, I can’t even open a real ticket - the only option I have for support is the AI chat, which refuses to handoff to an actual human or open a ticket. It will not get out of gatekeeping mode.
Considering how much I spend each month ($300+) and how long I’ve been a customer, one would hope that I wouldn’t be relegated to chatting with “AC-GPT” when there’s a critical break.
Apologies for the vent, but this is such a bad look for something that’s supposed to be best in class.
Anyway, just wondering if I’m the only one?
Thanks