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I would like the ability to customize which custom fields are visible when exporting a Link Clicks by Contact Report beyond First Name, Last Name, Email, Last Clicked, Total clicks, Phone, Job Title, & Account. Ex: We have a custom field which lists a member of our sales team assigned to that contact. It would be super helpful to have this field visible so we can more easily filter which contacts belong to which salesperson in the Excel spreadsheet report.
I’m using third party services to collect contact details. I’d like to use Zapier to relay those details to a Form so that I can access the form reports and enable double opt-in.
I wanted to embed an Inline Form on my website. However, the Hidden Fields take up invisible space and affect the button alignment with the visible field (email).
I would love to see the ability to change the order of the default fields in contact and account.I find it strange that as a user we can’t change the order of those fields in the way it works for the user. Also custom fields cab aonly be added below the standard fileds? Why? Please make this flexible and let the user decide where they need the fields in to work with.
Hi everyone, I run a niche content site called Crabguide that covers two very different topics under one roof, hermit crab pet care and seafood recipes/pricing guides (one of my top pages breaks down current snow crab market costs: www.crabguide.com/how-much-is-snow-crab/, if curious).I am setting up my first ActiveCampaign automation and trying to figure out the smartest way to route new subscribers based on which type of content they came from (a pet care post vs a food/recipe post), so pet owners are not getting recipe emails and vice versa.Would you suggest tag-based automations triggered by which page they signed up from, or separate forms feeding separate lists entirely? Any examples of a clean two-audience setup would help a lot.Thanks!
I would like to see reCAPTCHAv3 ability for forms. I use an ActiveCampaign form for some gated content in which people can choose to subscribe to mailing list or not on their way in.Puzzle-style CAPTCHAs can be frustrating at times, and could be even more so to a person who just wants the content. I want to protect the gated content and the mailing list from bots via the same form, but I think the need is still as compelling for just the use of email sign up forms.I notice someone has already asked about this in another part of the forum;FCaptcha v3
Folder organization would make looking for and managing all of our automations much easier. I understand we can use the tag system, but a folder system feels a bit less visually cluttered on the screen and makes for easy organization. Having a folder system option in campaigns could also be beneficial!
Hello Active Campaign, Wouldn’t it be great if you added an eyedropper to the Custom Color Pop-up field?It would help me significantly building campaign templates.Please see what you can do.If you don’t know what I’m talking about, here is a link to an example of what they provide you in Mailchimp in comparison to what Active Campaign currently has:https://drive.google.com/drive/folders/16vvRLnyfiHfzzAYfHTs9aC_E4q3U1ls9?usp=sharing Best regards,
You are able to export Contact Scores when you run a contact export, but for some reason Deal Scores aren’t included when exporting deals from pipeline.
Currently, Accounts in Salesforce only sync to ActiveCampaign when an associated Contact syncs. This creates challenges for organizations that need Account-level data in ActiveCampaign without requiring individual Contact records to sync first.It would be very helpful to support: Syncing Accounts independently of Contacts Triggering Account syncs based on Account-level updates Maintaining Account records in ActiveCampaign even if no related Contacts are synced This would improve flexibility for organizations managing B2B data structures and account-based workflows, especially when Account information needs to exist in ActiveCampaign before Contact engagement begins.Thank you for considering this enhancement!
In manage taks the taks overview screen there is a not adjustable header with only 5 headers.I would love to see that we can manage the header bar and add headers like accountname etc.
When you, and especially when using the app (for salespersons on the roqd), are in an account or in a deal and ypu want to add a contact and you find out that that contact is not exisiting, there is no way to add a new contact. You have to close the dela/account go to contacts and then add a new contact. In the app that is not nice. I would like to see the option when searing for a contact and the contact does not exist that there is an option to add a new contact directly.
At the moment it is only possible to add one contact to an account a 1 to 1 relation. I and a few of my customers have the need to add one contact to more then an account ! to many relation.If you you a company which has more divisions (read more accounts in AC) but the contactperson is the same, then it is not possible to assign the contact to all the accounts.I hope this can be fixed soon. This is seriously missing whilst this is available in almost every CRM.
It’s so cumbersome to archive contacts manually by batches of 100. Hard to stay compliant with privacy regulations that way!
Please introduce an Activate / Disable button directly in the All Automations list view, so users can turn automations on or off without having to open each individual automation first.It would also be very helpful to add a bulk edit option for automations, allowing users to select multiple automations at once and disable them in one action.These changes would make automation management much faster and easier, especially for accounts with a large number of automations. It would save time, reduce unnecessary clicks, and simplify day-to-day workflow management.
Campaign prompt examples for you to try out with Active Intelligence! Personalize email with tags Personalize my email for me using up to 3 personalization tags. Personalize with name and company Personalize email with customer's name and company. SMS landing page follow-up Follow up with my landing page leads with an SMS message. Find a segment for a campaign Can you help me find a segment for this campaign? Win-back for missed holiday sales Generate a win-back automation for customers who missed our holiday sales.
Campaign prompt examples for you to try out with Active Intelligence! Set a subscriber growth goal Create a business goal to get 500 new subscribers this quarter. Boost repeat purchases Help me build a goal to boost repeat purchases from existing customers. Reduce unsubscribe rate Create a goal for reducing my unsubscribe rate by 10%. Measure leads from SMS campaigns I'd like a business goal that measures new leads generated from my SMS campaigns. Hit enrollment target by a deadline I need 100 more enrollments before October. Double newsletter audience I'm trying to double my newsletter audience this summer.
Campaign prompt examples for you to try out with Active Intelligence! Flag high-intent leads If a lead scores above 75, add a note to their CRM profile saying 'High Intent — Contact Today' and end their current nurture automation. Trigger automation on lead score change Start an automation when a contact's 'Lead Score' field changes to 'Hot'. Notify on high web score When my Web Score goes above 100, notify me. Add a deal when a form is submitted Create an automation that adds a new deal to my pipeline when someone fills out my form. Assign a task on website visit Create an automation that assigns me a task when someone visits my website. Score contacts on email engagement Add points to my lead score when someone engages with my emails. Assign deal tasks when stage changes Create an automation to trigger task creation for sales reps when deals move to the 'In Contact' stage. Outbound nurture sequence for leads Create me an outbound nurturing sequence for my leads.
Campaign prompt examples for you to try out with Active Intelligence! Capture more leadsNewsletter signup form Create a simple email signup form for my newsletter. Inline form for a discount offer I need an inline form for my fashion brand discount offer. Webinar lead capture form Create a lead capture form for my webinar signup that includes name, email, and company size. Consulting business contact form Build a contact form to capture leads for my consulting business. Fine-tune your formsUpdate headline and button text Can you change the form headline to [form name] and update the button text to 'Get My Free Guide Now'? Update brand colors Can you change the button color to match [brand name] brand red (#c44f4f) and make the form border purple instead of red? Add or adjust fields Can you add a phone number field to the form and make the first name field optional instead of required? Minimalist redesign Can you change the entire form to have a white background, black text, remove all borders, and make it look more minimalist and clean?
Campaign prompt examples for you to try out with Active Intelligence! Find the right contactsWebsite visitors who haven't purchased Create a segment for all contacts who have visited my website at least 3 times but haven't made a purchase. Contacts with a tag who opened recent campaigns Find contacts with tag [X] who opened any of my last 3 campaigns. Page visitors or link clickers Segment people who visited a certain page or clicked a specific link. Contacts currently in an automation Create a segment for contacts in a specific automation. Highly engaged vs. inactive contacts Show me highly engaged vs. inactive contacts. Lapsed contacts (60+ days) Show me contacts who haven't engaged in 60 days. VIP customers by purchase behavior Who are my VIP customers based on purchase behavior? Keep things organizedView existing segments Show me my existing segments. Combine multiple segments Help me combine multiple segments.
Campaign prompt examples for you to try out with Active Intelligence! See what’s workingReview recent email performance Show me how my email performance has changed in the past 6 months. Find top-clicked campaigns Which campaigns got the most clicks in the last 30 days? Diagnose a drop in open rates Why did my open rate drop last week? Diagnose a spike in unsubscribes What caused the spike in unsubscribes in my last campaign? Compare newsletter vs. promotional performance Compare the performance of my newsletter campaigns vs. promotional campaigns. Benchmark against industry standards How do my open rates compare to industry standards for retail? Do even better next timeIncrease open rates Give me specific recommendations to increase my open rates. Reduce unsubscribe rates How can I reduce unsubscribe rates? Learn from best-performing campaigns Analyze my best-performing campaigns and tell me what made them successful. Make the numbers visualChart open rates over time Create a chart showing my open rates over time. Graph subscriber growth Graph my subscriber growth for the last 6 months. Compare click rates across campaigns Show me a comparison of my campaign click rates. Know your audienceCheck business goal progress Show me progress on my business goals. Find your most engaged segments Show me my most engaged segments. Find contacts who clicked but didn't purchase Which contacts clicked links but haven't purchased?
Campaign prompt examples for you to try out with Active Intelligence! Set it and forget itPost-purchase nurture flow Help me create a 3-step nurture flow automation series to keep my customers engaged after they open this email. Win-back inactive subscribers Create a customer journey that will help me win back my inactive subscribers. Black Friday abandoned cart sequence Create a Black Friday/Cyber Monday abandoned cart automation sequence. Welcome series for a course Create a 3-part welcome automation series for my gluten-free baking course. 7-day lead nurture drip Automate a 7-day drip campaign to nurture leads and increase engagement. Post-purchase thank you + review request Create an automation that sends an email after a contact orders from my online store. 3-day abandoned cart with email + SMS Create an automation for a 3-day abandoned cart journey with email and SMS reminder. RSS-triggered email for new blog posts Create an automation that sends an email when a new item is added to my RSS feed. Make thing happen automaticallyTrigger on email reply Build an automation that triggers when a contact replies to any email in our 'Nurture' campaign. Add tag after follow-up wait period Create an automation that, after sending a follow-up email, waits 2 days, then adds the tag 'Follow-up Sent'. Facebook retargeting — add and remove contacts Create an automation that adds my contacts to a Facebook retargeting campaign. When they finish, remove them from Facebook ads. Notify team when deal is won Create an automation that, when a deal is marked as won, notifies me via email or SMS. Log unsubscribe events as account notes Create an automation to add an account note when a contact unsubscribes. Update deal stage when client replies Create an automation to update the deal stage to 'In Contact' when clients respond to one-on-one emails. Round robin deal assignment Create an automation to kick off round robin deal assignment when new opportunities are marked as 'Open'. Auto-lose stale deals Create an automation that marks deals as 'Lost' after they remain in the 'Long Term' stage for 30 days without activity.
Campaign prompt examples for you to try out with Active Intelligence! Start from scratchWelcome new subscribers Create a welcome email for new subscribers. Flash sale promotion Write a promotional campaign for a flash sale. Offer 20% off with signup. Segment-targeted campaign Create a targeted email campaign for these 3 segments — loyal customers, new customers, and lapsed customers. Campaign from a URL Create a campaign for our webinar based on [this URL — add link into the link box]. Feature page announcement Write a campaign for this new feature page. Use the primary brand color for all CTA buttons. [insert URL] Product announcement newsletter Draft a product announcement in the newsletter with image callout based on this link. [Select 'Editorial' style in layout and add a link] Webinar follow-up email Generate a follow-up email for attendees of this webinar. Use the exact approved messaging from our webpage. [add URL] Polish what you haveUpdate campaign content Can you update the content of this email campaign to [specific language]. Make the tone more exciting Make the tone of this email campaign more exciting and exclusive. Adjust tone for a developer audience The tone is too formal. Make it more conversational for a developer audience. Add emojis for a Gen Z audience Can you add emojis to this campaign to cater to my Gen Z audience? Reply below with your favorite Campaign-related prompts
🧩 What it doesThis integration allows Gravity Forms to connect with ActiveCampaign, making it possible to send form submission data directly to your contact list.When a user submits a form, their information can be automatically added or updated in ActiveCampaign. You can also link specific form fields to corresponding contact fields to keep your data organized.Some common use cases include:Syncing form submissions with your email marketing list Updating existing contacts based on new form data Managing multiple workflows using different feeds.⚙️ How it worksOnce the add-on is set up, it connects your WordPress site with ActiveCampaign using API credentials.After that, you can create a feed to define how the submitted form data should be handled, including mapping fields and setting conditions if needed.The process then runs automatically in the background for each submission.🔧 Setup overviewTo get started, you would typically:Install and activate the add-on alongside Gravity Forms Go to the form settings and locate the ActiveCampaign integration section Enter your API URL and API key to establish the connection Create a feed and map the relevant form fields to your contact data
I was trying to pull a list of contacts who visited a specfic URL between a date range, and it doesn’t allow me to do that. Seems like a simple concept to be able to pull segments by a date range and then whatever other qualifying data you need.
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