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Question

Deals are Missing

  • July 30, 2026
  • 1 reply
  • 39 views

Hello, anyone else dealing with their Deals page going missing? This suddenly happened, and I see no way to restore it.

1 reply

Alanna Hurley
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  • Community Manager
  • August 6, 2026

Hi there,

You weren’t the only one. We identified a broader issue on July 30 that caused the Deals page or pipelines to disappear for some accounts, or showed an upgrade prompt even when Deals was already enabled. Our engineers have resolved the issue, and it wasn’t caused by a plan change or anything you did.

Please refresh the page and try opening Deals again. You can also follow incident updates here: https://status.activecampaign.com/incidents/vrh3f973yb1t

If Deals is still missing, appears blank, or shows an upgrade prompt, please reply here with your ActiveCampaign account URL, browser and operating system, a screenshot, and the exact message you see. Please don’t post passwords, personal contact data, or customer information in the community.

We’re sorry for the disruption, and thank you for flagging it!