Skip to main content

šŸ’” Set up the Salesforce Integration with ActiveCampaign in 6 Minutes

  • May 2, 2024
  • 3 replies
  • 723 views

💡CX Tips is part of our community tips series, where we post some of the most commonly asked questions we hear from ActiveCampaign customers. Have a new question? Start a new topic by clicking +New Topic in the upper right-hand corner!

3 replies

  • May 2, 2024

🌟 Quick Guide: Setting Up Salesforce Integration with ActiveCampaign 🌟

Looking to enhance your CRM capabilities by integrating Salesforce? Here’s a streamlined process to connect Salesforce with ActiveCampaign in just six minutes:

  1. Prepare Your Tools: Before anything, set up your custom domain and install the ActiveCampaign Salesforce app in your Salesforce account.
  2. Access the Setup Page: In Salesforce, navigate to the app by clicking on the three dots in the upper left corner, search for ā€œActiveCampaignā€, and go to the setup page.
  3. Authorize API Credentials: Enter your API account URL and key (found in ActiveCampaign account settings under ā€˜Developer’) and click ā€˜Authorize’ to establish the connection.
  4. Confirm Connection: Follow the prompts to confirm the connection, then click ā€˜Finish’.
  5. Dynamic Field Mapping: Click the blue ā€˜Continue’ button to start mapping Salesforce fields to ActiveCampaign fields. This includes mapping for leads, contacts, accounts, and opportunities, both for core and custom fields.
  6. Sync Settings: Set your sync preferences for how data should update between Salesforce and ActiveCampaign. This ensures both platforms have the most relevant and updated data.

For a detailed walkthrough and additional tips on making the most of this integration, check out the video below. Streamline your customer journey and never let a prospect slip through the cracks again! 🚀🔗


  • May 2, 2024

  • New Participant
  • August 27, 2026

The field mapping and sync settings are probably the most important parts of this integration. Getting the connection working is fairly straightforward, but deciding which Salesforce data should sync and in which direction can make a big difference.

I’d also consider how calling activity fits into the same workflow. A Salesforce CTI integration can bring call records, notes, and customer interactions into Salesforce so the sales and marketing teams have a more complete picture.