Send email X hours before Date Time custom field

You can use the Wait until a custom date field matches setting and there you can select the custom field with the date and in the selector you can choose the time on that date.

No, that doesn’t work. It doesn’t let you do “X hours before [Date Time Custom Field]”.

It only lets you do “X DAYS before [Date Time Custom Field] at SPECIFIC TIME”.

okay, then you can select only the date (and select before on or after the date) and put another regular wait step with the desired hours

That won’t work either.

So I want to send at %DATE_TIME% - 6 hours.

Wait you are suggesting would send at %DATE% at 6:00 AM, which is completely different.

What do you want to achieve, can you give an example? I think your thoughts are stuck in a certain way that you don’t see other options.  Check the example automations  for webinars and adjust them.

You have a date for the webinar and a time. so a webinar on eg may 14th 8pm you can use the date eq today and wait until 2pm (6 hours before 8pm) etc.

I’m trying to create a pre-call email sequence.

To send 9 emails before the sales call at certain times based on the call date and time (which comes from Calendly and varies from prospect to prospect): T-50, T-42, T-34….

It’s a common practice, and it can be easily configured in other tools like GoHighLevel, so I’m surprised it’s not supported in ActiveCampaign.

I understand, every platforms has its pro’s and con’s and it is probably different then you used to do.. But is absolutly doable, therfore use the examples in automation library

Lets see if someone from AC can come and chime in, because right now I can’t find a way of doing it in ActiveCampaign and I’ve already spent all my morning trying.