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The latest & greatest from the community

New to the ActiveCampaign Community? Start here!

Why are we here?Our mission is to create the most valuable marketing automation community available, one that empowers partners, marketers, and Activ

Forum|Forum|16 days ago

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Welcome to the New ActiveCampaign Community!!

Hi everyone!I'm Alanna Hurley, Community Manager here at ActiveCampaign, and I'm so excited to officially welcome you to our brand-new community platf

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📍 Interested in becoming a Community Ambassador?

Program and Perks 📝ActiveCampaign Community Ambassadors are customers recognized for their deep platform expertise and real world marketing experienc

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LizFergusonEmployee

Guides and Tutorials

Make ChatGPT More Powerful by Connecting to ActiveCampaign.Tutorial

This video collection walks through nine simple and straightforward prompts you can use in ChatGPT - from checking email stats to managing your automations. Prompts covered in these videos include:How did yesterday’s campaign perform? List all of my

80

16 hours ago

Alanna HurleyCommunity Manager

Update: Salesforce Phone-only SyncRelease Note

We are excited to announce an update to the Salesforce integration. You can now configure Salesforce and ActiveCampaign to sync contacts with only a unique phone number. Key FeaturesSync Salesforce contacts with a phone number but no email address, t

00

17 hours ago

Alanna HurleyCommunity Manager

Active Intelligence Custom InstructionsRelease Note

We're introducing Custom Instructions – account-wide guidelines that teach Active Intelligence about your business, audience, and communication style. Set your context once, and Active Intelligence automatically applies it to every conversation, camp

00

17 hours ago

Alanna HurleyCommunity Manager

Team Access for SMS Inbox & Two-Way MessagingRelease Note

We're excited to announce that SMS Inbox & Two-Way Messaging is now available to your entire team, not just account admins. Manage SMS conversations across your team with granular group and user-based permissions, enabling faster response times a

10

17 hours ago

Alanna HurleyCommunity Manager

Segment Agent Now Suggests Tag Matches When Exact Names Aren't FoundRelease Note

We are excited to announce enhanced fuzzy matching capabilities in the Active Intelligence Segment agent. This feature helps users build segments faster by intelligently recommending tag matches even when exact names aren't provided, reducing session

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17 hours ago

Alanna HurleyCommunity Manager

Segment Agent Now Suggests Lists Matches When Exact Names Aren't FoundRelease Note

We are excited to announce enhanced fuzzy matching capabilities for Lists in the Active Intelligence Segment agent. This feature intelligently recommends list matches even when exact names aren't provided, making segment creation more intuitive and r

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17 hours ago

Alanna HurleyCommunity Manager

Active Intelligence Campaign Generation Layout Selection and URL- Based Content GenerationRelease Note

We are excited to announce the update of the Campaigns Agent in Active Intelligence. This powerful enhancement transforms how you create email campaigns by bringing intelligent design capabilities directly into your AI workflow, enabling you to gener

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17 hours ago

Alanna HurleyCommunity Manager

New Facebook Audience, E-commerce, and Pipeline Actions Now Available in Automation Agent

We are excited to announce the expansion of automation capabilities in Active Intelligence. The Automation agent now supports Facebook Custom Audience management, e-commerce triggers, and CRM pipeline actions, unlocking powerful cross-channel and con

10

17 hours ago

Alanna HurleyCommunity Manager

Modify Your Existing Automations Through Conversational AI EditingRelease Note

We are excited to announce the ability to edit existing automations using Active Intelligence. Users can now open inactive automations and use conversational prompts to modify triggers, actions, conditions, and workflow logic, making automation maint

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17 hours ago

Alanna HurleyCommunity Manager

Active Intelligence Beta Available Now for All UsersRelease Note

We’re excited to announce the release of Active Intelligence to all users, not just admin groups. Active Intelligence provides users with AI-powered insights, content and image creation, and automated customer journeys directly through a conversation

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17 hours ago

workland1New Participant

Ask a Question

Managing Contacts & Company Status in ActiveCampaign (Multi-User Setup)

In ActiveCampaign, how can we properly manage contacts and companies when multiple lists and multiple users are involved? For example, if I reach out to a company and mark them as not interested, how can we ensure that this information is visible to

768

3 days ago