Newer to the community here!
Question regarding AC into Salesforce for updating fields. I think my automation isn’t triggering at the correct time. Here are my automation steps:
- Automation starts when someone submits a form
- Contact gets an email
- Internal team gets notified
- A new lead is created into Salesforce
- Tag is added - added to salesforce
- Then Add lead to Salesforce campaign
I have a separate automation that is doing the following
- When added to salesforce tag is added
- Update lead source to ActiveCampaign
For someone reason the lead source isn’t updating. I have the fields mapped properly in the AC dashboard in Salesforce. I am thinking it may be the timing of it all? I tried added the “update lead source” after step 5 in the first automation but that didn’t work. The add to Salesforce campaign works although it takes 20 minutes!
Any ideas on what could be the problem?
