Connect with ActiveCampaign

Struggling to figure out if your emails are authenticated enough to keep them out of spam? 😬 You’re so not alone! And if you’re sending ANY kind of email that looks like it’s coming from your business domain, you need to get this right. Don’t let the spam monster eat your emails! New on Slick Business YouTube: Emails going to SPAM? Do this quick email authentication check first This covers the bits you NEED to know, and how to check your email authentication quickly, for free (a genius trick you’ll love 👀). Perfect for Business owners, marketers, techies - basically anyone who sends emails from their own domain—whether that’s through your website, help desk, ActiveCampaign, or any other platform. Here’s a sneak peek: 🔒 The things you MUST get right: SPF, DKIM, and DMARC 🕵️‍♂️ In-platform authentication checkers (and why they’re not enough) ✅ Where to look for a PASS in Gmail to check fast No panic. No jargon. And you’ll kn

As far as I can tell, in the v3 API, you can create and edit a campaign and create and edit a message, but there is no way to connect the message to the campaign. Even ChatGPT got confused and recommended using the v1 API instead. I feel like we must be missing something. Can anyone share the step by step process to create and send a campaign email in the API? Thanks!

Hello. Im trying to use the /api/3/contacts endpoint to list contacts in a segment by using the segmentid query parameter. I am able to get first page of contacts, but unable to get subsequent pages. Seems that paginated related query parameters dont work, when using segmentid: offset id_greater exclude Any help appreciated.

From support, “The marketing CRM feature mentioned is the contact CRM. The Deals CRM or sales CRM with pipeline and sales management opportunity, is an add on to virtually all of our plans!” But what are the functions of ‘marketing crm’? From what I can tell so far, it is sending email newsletters, which is core function. But is that what they mean when AC says it includes some Customer Relationship Management functions in the base package, that you can add clients via webform and send them newsletters?

Last time, during the Spring Innovation keynote, we talked about the future of marketing automation. Now, we’re ready to start a new chapter - a chapter of autonomous marketing. Ever asked yourself what if your marketing could run itself? On September 30, we’ll show you how autonomous marketing and AI agents move from idea to execution. So you can spend less time building and more time growing. Or just occasionally chilling, why not? If you still need some persuasion, here’s why you should join: ✨ See AI agents in action orchestrating journeys, audiences, and optimization. End-to-end. ✨ Get an inside look at new MCP integrations and how they connect your tools for seamless execution. ✨ Preview our latest platform enhancements—including 28 (!) new product updates from the first half of this year 2025. ✨ Hear directly from the team on the new UX paradigm: conversational workflows, smart recommendations, and faster paths to impact. So run, don’t walk, to save

I created an automation in which the constraint included that email addresses “do not contain” the word “placeholder” (e.g., I have a lot of contacts without emails and I list them as [phone number]@placeholder.com). This step was completely ignored by the automation and I sent 900 emails that bounced. What did I do wrong?

Will there be a plan to a have a direct integration from Power Automate to ActiveCampaign?

Current Workflow & Integration Issue I’m using Gravity Forms on my website integrated with ActiveCampaign through Zapier to automatically create or update account records. My workflow involves form submissions that need to populate checkbox fields in ActiveCampaign accounts, and I require a single “Create or Update Account” action to handle both new account creation and existing account updates seamlessly. However, I’m experiencing critical issues with how checkbox fields are handled when using the “Create or Update Account” action in Zapier’s ActiveCampaign integration. Working Scenarios Single value to empty field: Successfully adds one checkbox value using “Create or Update Account” Appending to existing values: Works correctly when using the “Update Account” action (but not “Create or Update Account”) Problem Scenarios Issue 1: Adding Multiple Values to Empty Field When trying to add two values (e.g., “architecture, combined arts”) to an empty checkbox field using “Create or

Using Zapier action “Create or Update Contact”: Bug 1: Duplicate Values When appending a value that already exists in a checkbox field, the system creates a duplicate entry in the saved field display rather than ignoring it. Example: Contact has “Cross-sector support” selected → Zapier automation appends “Cross-sector support” again → Field shows “Cross-sector support” twice in the interface, even though functionally only one checkbox is selected. The duplicate value is returned in subsequent Find Contact responses. Bug 2: Invalid Values Accepted The system accepts and stores invalid values that aren’t actual checkbox options for that field. Example: Appending “random value” to a checkbox field succeeds, even though this isn’t a valid checkbox option. The invalid value is returned in subsequent Find Contact responses.

Hello, Ever since we moved to Active Campaign, most people I send test emails to (outside our organization) are not receiving my test emails. Internally, they seem to be okay, though. If they’re not hitting junk or spam folders, what else would be causing this? I send to contacts at various organization, and they receive my other emails without a problem. Thanks!

Hello, I’m having issues with the “conditional content” feature. When I enter a condition (to be met for a module to appear in a campaign), a dropdown menu isn’t appearing. I have to manually type the choice in the field. (We’ve used “conditional content” in past campaigns, and the dropdown used to appear.) Also, in a test email to the team, the conditional content appears when one of our team members opens the test email on his phone, but not when he opens it in Outlook. Help would be appreciated. Thanks!

We’re excited to invite you to a special challenge designed for our most engaged marketers and automation pros — a deep dive into ActiveCampaign’s powerful new AI features! Whether you’re curious about what AI can really do or are already exploring its possibilities, this is your chance to get hands-on and help shape how AI fits into your marketing strategy. 🤖 What’s in the Challenge? Over the next few weeks, we’ll be sharing tips, use cases, customer stories, educational material, and opportunities for you to test drive our latest AI tools — including smart content generation, predictive actions, and AI-powered automation insights. 🎁 Incentives Just for Participating We’re giving away exclusive prizes to challenge participants — swag, free strategy sessions, and a few surprises along the way. The more you engage, the more chances you’ll have to win! Every time you comment or share your example of how you use AI you get a point. Most points at the end wins! 🎥 Do

Setting up WhatsApp Business? Your phone number choice is crucial - it becomes your brand identity and impacts deliverability. 🎥 New Video: Guil from our education team breaks down everything you need to know about selecting the right number, from personal vs. business considerations to verification requirements. 👉 Watch here: https://www.youtube.com/watch?v=tZGwUS8Ccc0 Pro tip!! Pick a number you can commit to long-term - changing it later can be complicated! 💬 Questions after watching? Drop them below - the community is here to help!

Hello, New AC user, i’ve successfully linked Salesforce with AC but am having a contact sync issue. I’m attempting to perform a sync on contacts that meet a specific criteria (run on a custom field “Email Verification Status = Valid”) so I bring in only contacts that I have verified their email addresses. The sync state on these contacts never change and never sync. 've tried multiple sync options with no luck. I was able to sync a user when changing the contact sync option to “All Contacts created/updated from this point forward” and added a new user so I know the connection works. Any insight would be helpful.

I’m trying to use n8n to pull a list of contacts. I’ve tried 2 ways…using a filter to search first if contact is on a specific list and second if a custom date field is within 120 of current date…second method was using a direct api call to retrieve a segment using: get https://{youraccountname}.api-us1.com/api/3/segments/{id} but for the life of me I cannot figure out how to get the segment ID…so then I tried using https://{youraccountname}.api-us1.com/api/3/segments to get a list of segments…but that didn’t even return a list of my segments…i’m not sure what it returned…a bunch of segments with random names that aren’t even in my Segements are of my AC app. Can someone help me figure out how to find the segment ID? I’ve searched the web…can’t figure it out.

Hey there, AC community, would really appreciate any feedback from you, since I am having a problem with a specific form on our website. We are experiencing an issue with our automated email newsletter where a button that references a custom field is no longer working properly. This feature was previously functioning correctly but stopped working after we updated our newsletter template design. We have an automated email that sends a personalized PDF link to customers when they fill out a form (dynamic, should be updated uppon sending, depending on the url that is filled out on our website). The email contains a button that should link to a PDF URL stored in our custom field (field[31] / “Povezava za prenos”) When recipients click the button, they receive a “400 Bad Request” error instead of being directed to the PDF The button appears to be trying to submit a form to strokasi.activehosted.com/proc.php instead of redirecting to the custom field URL Technical Details: Custom field ID

I am developing a very basic Automation APP in app studio to call an external webhook and return some values. What i can’t get working is getting the automation to provide my return values to the next step. None of the examples show how to deal with values returned from the api calls. I have tried the “provides” block which is in the schema but not documented and that didn’t have any effect. I have also tried the map object which did show the map popup but none of my fields were displayed “map”: { “label”: “Map OneSeed Results to Contact Fields”, “describe_source”: { “label”: “OneSeed API Response”, “options”: { “!pipe”: [ { “!jq”: “[{"value":"success_status", "display":"Success Status (true/false)"}, {"value":"result_message", "display":"Result Message"}, {"value":"tree_link", "display":"Tree Link"}, {"value":"oneseed_id", "display":"OneSeed Contact ID"}]” } ] } }, “describe_target”: { “label”: “ActiveCampaign Contact Fields”, “options”: { “!resource”: “ActiveCampaignContact.fields” }

I’ve just signed up for the partner program. The only thing I can see in the dashboard is this message: " Within 90 days of joining the ActiveCampaign partner program, you must electronically sign the proper tax form to receive commission payments. If you do not complete the form before 08/22/2024, you will forfeit all accrued commissions. [Click here to start the signing process!]" Which implies I can still promote, I just need to finish this form. But I can’t see my affiliate link anywhere. How do I get my actual affiliate link?

Hello! I sell a coaching program, and all my customers are automatically added to an autoresponder so the get emails as they advance in the program. However, an important part of my customers pay but want to start the program a few days later, or need to do a pause of 2-3 weeks in the middle of the program. In those cause, having the option to PAUSE these contacts in the autoresponder would be amazing. However, right now you can only End the automation and the re-add them from the beginning. Could a PAUSE option could be added in automations? Something like this: ImgBB Thanks! Ángel.-

I want to create segment with filtered keywords. However, segment is limited the 3 contain operator. Is there a way to do this? For example, I want to create segment based on job titles. For this, I want to use “Human”, “HR”, “People”, “Talent”, “Learning”, “Training” keywords for HR group. However, this is 6 contains search group and is not allowed. Is there a way to do this? Or do I need to create 2 different segments for it?

Hello, how to change the font color in my newsletter, I’ve tried all of the obvious places but no luck. I could change background color but not the font. I know it’s something simple. Thanks for the help

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Hi - I am trying to create an automation that adds a tag if to a contact if an email hard bounces. Everything I am finding online says that there is a “New Campaign Bounce” trigger but it does not show up. Any ideas?

Hi, We are currently using ActiveCampaign forms embedded on our website, with some added CSS in the embed code. However, when a user does not fill out all required fields, they are sent to a separate ActiveCampaign webpage. On this page the custom CSS also does not stick. I was wondering if it is at all possible to display the form error to the user on our own webpage, instead of sending them away to a different one. If anyone knows how to do this, please let me know. Thanks!

I had an automation with 500 email contacts, they completed a 5 email series. Now I would like to use the same automation/ contacts and restart the automation from specific date. I tried but it did not start and says no one in list. The original list was started by tag being added. Ideas of what I can do