Connect with ActiveCampaign

Hello, we experience that our floating box form is not showing on our wordpress site. We have installed the activecampaign plugin, and connected through API. All forms are showing in the settings → activecamapign page, and we’ve marked the form we would like to show. It’s not working. Our enbedded form are embedded without issues. Have you experienced the same issue or do you have any suggestions?

Our floating box keeps showing to the same user multiple times in the same session, when the user has signed up and goes to another page on the same website - inspite of the “hide after interaction” setting. It looks like the activecamapign cookies is not beeing saved and therefore the user is not beeing recognised, when he goes to a new page. Have you experienced this, and did you find a solution?

Hey! I love working with Activecampaign. We actually more use it as a business automation system than sending campaigns. 🤖 One type of such automation is “updating fields” based on certain actions. We have a checkbox field on Accounts (so we can not use tags) for listing which data sources our leads and clients are using. Based on certain actions, I want to add a data source, e.g. “SQL Server”, to the checkbox field. PROBLEM: Add “SQL Server” with automation removes all other values in the list. Isn’t it possible to add/select values in a checkbox field with automation or mass updating, without wiping out existing selections? If not, are their any other strategy to solve the described challenge?

We’re thrilled to announce the launch of our AI Brand Kit, designed to make your email marketing easier than ever before! No more spending countless hours on design— AI Brand Kit automatically pulls your brand’s colors, fonts, logos, images, and social links to create email campaigns with ease. With AI Brand Kit you can: Increase marketing efficiency: Save time with AI-crafted emails that are ready for review and minor edits, reducing design and content efforts so you can focus on strategic growth. Ensure brand consistency: Generate follow-up emails that incorporate your brand’s elements, ensuring consistency in all communications. Personalize, personalize, personalize: Leverage AI campaign follow-ups combined with your brand kit to deliver personalized experiences to your customers, maximizing impact and engagement. Ready to give it a try? Log into your ActiveCampaign account and navigate to the Campaign Templates section. Check for AI-generated templates based on the websit

Hi, I’m using the integration between Salesforce and ActiveCampaign, but the tag “salesforce-lead-converted-to-contact” does not appear in ActiveCampaign when a lead is converted. However, the fields related to the Salesforce Account sync correctly, and I understand that I need to sync a contact properly to ensure the account fields from Salesforce are synced. According to the documentation on this integration, the tag should automatically update when a lead is converted.

For anyone using WordPress I created a tutorial showing how to make your WordPress blog comments powered via chatbot using an entirely open source stack of tools. You setup a conversational bot to solicit comments and then piggyback that with additional qualifying questions to turn these commenters into enriched ActiveCampaign leads. Why would you want to do this? Make the commenting experience more conversational and engaging for your readers Ask predefined questions and learn more about who your readers are and what they want Pipe these leads into AC automatically and segment them based on their answers Post the comment portion of the chat back to WordPress so it’s handled as a standard WP comment and contributes to SEO You can do sophisticated stuff with the LLM nodes and conditional logic in the chat bot but this is a basic tutorial on how set up the most vanilla version end-to-end using all freely available tools. It uses TypeBot, N8n, Google Sheets, WordPress and ActiveCampaign

I have a couple different forms I am trying to build out and it doesn’t appear to be working. Form 1: We wanted to create an internal form for employees to fill out when they need new name blocks or vinyls ordered. I created the form but when it emails me the “results” I get every single field associated with that email address. How do I 1) just get it to email me the results and nothing more and 2) not associate it or add those fields to the contact? Form 2: I really would like to create some trigger based emails. If I build a template and have a form trigger that email it works fine if the email is generic. But if I want the email to pull in information like name or location from the Form, is that possible?

When we send email campaigns we have a jump in users on our website. Our website response time is bad and we’ve even had a 502 error once, within minutes of sending the campaign. Before we invest further in upgrading our website server to accommodate our email campaigns, which is only twice per month right now, I’m wondering if anyone has other ideas? I think the ideal solution is if the email campaign could send over a period of 1-2 hours, so that we won’t see the same user spike. However, I can’t find this functionality in AC. I have seen other email marketing software that will allow you to send emails campaigns in batches over a period of time (example - divide into 10 batches in 5 hours). Any ideas or suggestions?

There needs to be a way to view a contact’s “date created” from their profile page. Currently, the only way to view this information is on the main Contact listing page. However, you cannot single out a single user in this view without it redirecting you to their contact profile page. This is an important bit of information. For example, let’s say a contact purchased a product today. I would like to know how long have they been on my list before making their purchase. I do not have an easy way to find this information. The workaround is to search for a partial of their email address, so that it shows me their row in the main Contact listing without going to their profile. Not ideal

can someone help with our api, we are using zapier to send in the date, First we create the message which is a success, then we create the campaign which is a success, but the campaign is empty in active campaign after created, im having trouble attaching screenshots in here.

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Hi, I would like to use the https://.api-us1.com/api/3/contacts api, to find a contact by his full name (firstname, lastname), and not by entering an emailaddress. I would get a list of all contacts with the same name in return. Is that possible?

is there a way of delaying the modal popup form?

Does anyone know a quick way to test each variant of an email which includes conditional content blocks? Specifically when using email address as the differentiator? Ive done this the long way round creating a contact record for each version but its quite time consuming. I can’t find any help articles on testing conditional content. If anyone could help or point me in the right direction that would be amazing!

🙋‍♀️ Aunty Kay says: No More Lists in ActiveCampaign! 📋 TL:DR Having too many Lists in ActiveCampaign is a massive pain in the batooky that will cost you in time, stress and money. SHORT-ISH VERSION: ✅ Subscribed to a List = you CAN send emails to this contact ❌ Not Subscribed to any Lists = you CANNOT send emails to this contact ⚠️ Lists have hidden dangers - you are NOT fully in control of which contacts are subscribed to which Lists And there’s more… 😱 Subscribers can take themselves off lists by hitting unsubscribe ☄️ ActiveCampaign can take contacts off Lists when they bounce 🛠️ API calls and integrations you forgot about can take contacts off Lists My advice? Get informed about how Lists really behave in ActiveCampaign so you stay in control and out of trouble. TELL-ME-THE-DETAILS VERSION: Visit the blog for our explainer video and the nitty gritty details on understanding ActiveCampa

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I’m trying to integrate some forms from AC to a WordPress site, but the styling is all off. Is there any way to let the WordPress theme styling take precedence instead of the Active Campaign form styling? Many form plugins and things like that have an option to choose between opinionated vs. unopinionated styling. For instance I tried adding: label { color:white; } but I see this coming from the form CSS: #_form_66C7565779045_._inline-form ._form-label, #_form_66C7565779045_._inline-form ._form-emailidentifier, #_form_66C7565779045_._inline-form ._form-checkbox-option-label { font-family: Montserrat; font-size: 14px; font-weight: 700; line-height: 1.6em; color: black !important; } adding an !important on the styling of the text seems a little crazy to me and reverse engineering AC form styling for every form to try and get it to match the website’s theme is going to be a big project, I also don’t think it’s great from an agency standpoint for me to have to ask

Anybody else using the contact_list API to get all their contacts? I’ve used this successfully for a while now. I loop through the list, getting pages of 20 contacts each, as described in: API Examples Using contact_list. This has been working great for about the last four years. But in the last week or two something has gone wrong. I often get duplicate contacts in the download (the same contact will appear in two different “pages” of the download). Duplicates wouldn’t be so bad, but however many get duplicated, that many are also missing. It’s as it AC is “shuffling” the order of the contacts during the download, or something like that. Curious if anybody else is seeing this, or if anyone is using some other mechanism to download all of their AC contacts.

🎉 Calendar view for Campaign emails has arrived in some ActiveCampaign accounts ! 😍 Whoop whoop! 📅 View your sent and scheduled Campaign emails in month by month calendar layout 🏷 Use Labels to colour code and help you stay organised at a glance I’m SO happy to see this ! It’s rolling out, so don’t stress if you don’t have it yet - it’s coming! ActiveCampaign Academy members head to our What’s New board for a guided tour and how-to-use-it tips

We use the API and push contact data to AC. The job that pushed the dteails needs 25 minutes and we often receive timeouts. As a result data is not pushed in real time and e.g. welcome mailings of our SaaS are delayed. How can we have an instant push of our data to AC. Is the API slowly or are we doing something wrong?

In the upgraded plans we have to switch to, the Inbox preview & testing is only limited to 5 per month. In my opinion that doesn’t make sense at all. We need to be able to send a testmail for every mail we want to send … No idea why you limit this but we definitely need more testmails … so I would ask you to change the plans back to unlimited testmails or at least for 200 to 500 mails a month … If you are using AC every day you need this testmails.

If a contact unsubscribes from my email list, can they still be targeted with ads on platforms like Facebook if they were previously synced as part of my ads audience?

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I found an article on updating contact info in the docs Update a contact (activecampaign.com) But how can we update (change) the users email address via the API from the old email address to the new? Is there an API process explained in the docs for this? Many thanks