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Thank you, Frank Basanta

We’re thrilled to announce the launch of our Early Access Program for the latest ActiveCampaign file features! This program is designed to provide exclusive access to our newest file functionalities before they’re officially released to the public. Please note that participation in this program is by invitation only and is exclusively reserved for registered participants. We’re committed to ensuring that our participants have the opportunity to explore and provide feedback on these cutting-edge features before they’re widely available. If you haven’t received an invitation, we kindly ask that you refrain from accessing this early access channel at this time. This forum topic is closed to select ActiveCampaign users and create for the purpose of asking questions about the features and providing real time feedback. As a member of our Early Access Program, you’ll have the unique opportunity to: 🚀 Explore new file features before anyone else. 🔍 Provide valuable feedback to

We have lots of events in May— check out an expo or Study Hall near you! May Events Boston Small Business Expo 2024-05-08T05:00:00Z Dallas Study Hall 2024-05-14T05:00:00Z→2024-05-15T05:00:00Z Seattle Study Hall 2024-05-14T05:00:00Z→2024-05-15T05:00:00Z Sydney Study Hall 2024-05-20T14:00:00Z Chicago Study Hall 2024-05-21T05:00:00Z→2024-05-22T05:00:00Z Mexico City Study Hall 2024-05-23T06:00:00Z London Study Hall (SOLD OUT) 2024-05-27T23:00:00Z→2024-05-28T23:00:00Z Registration for Study Hall Register to join one of our in-person workshops for hands-on learning within your own ActiveCampaign account here.

Hi! Do any of you know why he doesn’t send the test email? I also checked my spam, there’s nothing

Hello! I set up a form on a landing page to capture new leads from a promotion we are running. I set the form to have multiple on submit actions. I want it to add a tag, send an email notification, and subscribe them to a list. However it’s only subscribing them to a list, it is not adding the tag or emailing me. I also have this form triggering an automation. Is that why the other submit actions are not working? Do I need to set those in the automation instead? I appreciate any advice on this. Thank you!

My integration is adding certain new accounts via an import. How can I merge the 2 accounts? Both contain unique sets of data in the fields and I’d love if I could automate it.

The code below is written for a Code by Zapier action using ActiveCampaign’s API version 1 and contact_sync api action, as directed by AC Support for my use case. It appears to work but returns the following: INFO Response Text: {“result_code”:0,“result_message”:“Invalid request”,“result_output”:“json”} Since I’m new to using the fetch method in Zapier’s code action, any help troubleshooting is appreciated. Note: Code in separate reply below due to 403 error when I tried to save an edit.

Edit for clarity: In order to support double opt-in and all other ActiveCampaign features, can we use the API Request (in Zapier) to mimic the behavior as if the contact had filled out an existing form? Is it possible to “submit” an AC form from Zapier with the AC API Request? An external application generates leads. However, since it doesn’t integrate with AC natively I use Zapier to push lead to AC. I have to use tags and an automation to manually implement a “double optin” solution and the contacts are never marked unconfirmed. So, the issue is: how do leads coming from an external source get the double optin message as if they had completed the form without the headache of managing an automation to manually implement that process. I’ve tried a few versions of the AC API Request in Zapier (see screenshot) but none as added or updated a test contact. Any thoughts are appreciated!

We are excited to announce the release of Communities, now available directly in your ActiveCampaign dashboard! This improved feature allows users to access resources, talk to the Customer Experience team, and engage with a thriving community. Key Features New ‘Get Help’ icon in navigation Our platform now features a prominent question mark icon in the navigation menu, providing instant access to a wealth of helpful resources. This addition is designed to simplify navigation for trial users and current customers to help. Easy to access self-help documentation Our integrated search functionality prioritizes relevant help documentation, making it effortless for users to find answers to their queries. Latest product updates in ActiveCampaign Stay informed and up-to-date with our “What’s New in ActiveCampaign” tab, providing easy access to release notes. Talk to an expert For users seeking personalized assistance, our platform offers a seamless way to schedule a free customer success con

The Slack CXA App makes it easy to post messages to any Slack channel you have access to using the “Post Message to a Slack Channel” automation action. Incorporating this action into your daily workflow will help you enable continuous communication with your teams. For example, you can use this action to alert a channel whenever a contact or deal reaches a certain score, when a contact submits an ActiveCampaign form, and more. Take note This integration requires a Slack account and access to automations in ActiveCampaign This integration is different from the ActiveCampaign Bot for Slack integration. Both options require different configurations Your Slack Administrator will need set up the integration or give approval for ActiveCampaign to work with your Slack workspace You can connect as many Slack channels to your ActiveCampaign account as you like You can only use one Slack channel per “Slack” automation action You can only post messages to public channels and any private channel

Segment.com is an analytics tool that allows you to track your data once and send it to any tool you wish to use. This integration provides a two way sync between your Segment.com account and your ActiveCampaign account. Set up the ActiveCampaign Segment.com integration To set up this integration, you’ll need to add your ActiveCampaign API URL and Key to your Segment.com account. Then you’ll need to enable ActiveCampaign Site Tracking and Event Tracking. Log into your Segment.com account. Navigate to your Segment workspace and add ActiveCampaign as a “Destination.” Provide your ActiveCampaign API URL and Key. This information is on the Settings> Developer page in your ActiveCampaign account. From your ActiveCampaign account, enable Site Tracking and/or Event tracking. For Site Tracking - enable and whitelist your website URLs. You do not need to add the Site Tracking code if you have the page events sent through Segment For Event Tracking - Enable status “On.” You do not

💡CX Tips is part of our community tips series, where we post some of the most commonly asked questions we hear from ActiveCampaign customers. Have a new question? Start a new topic by clicking +New Topic in the upper right-hand corner!

💡CX Tips is part of our community tips series, where we post some of the most commonly asked questions we hear from ActiveCampaign customers. Have a new question? Start a new topic by clicking +New Topic in the upper right-hand corner!

💡CX Tips is part of our community tips series, where we post some of the most commonly asked questions we hear from ActiveCampaign customers. Have a new question? Start a new topic by clicking +New Topic in the upper right-hand corner!

💡CX Tips is part of our community tips series, where we post some of the most commonly asked questions we hear from ActiveCampaign customers. Have a new question? Start a new topic by clicking +New Topic in the upper right hand corner!

💡CX Tips is part of our community tips series, where we post some of the most commonly asked questions we hear from ActiveCampaign customers. Have a new question? Start a new topic by clicking +New Topic in the upper right-hand corner!

Hey AC community, I’m pretty new here and would like to see if anyone has come across a similar problem and how was it solved (or was it ;D). We are setting up our email automations in English but we also need the same automations to run in 10 different languages. I’m trying to figure out what is the best way to do this. First it was a no brainer to set up email content with different languages with conditional content, BUT email subject lines cannot be set up with conditional content so there goes that option. Would you: a. Set up 10 different automations, so basically automation per language b. Build a big spider web inside one automation with if/else logic c. Do something else? I would love to build the automation with conditional content because when we will edit the existing automations it will be easy to have all languages inside one automation and if we build one automation per language there will be hundreds of them and things can get messy. Looking for a solution and experienc

We sell products on our WooCommerce website that are made of different types of materials. I want to store this data within Active Campaign, so that I can segment them. The data is stored within product attributes. How can I synch product attribute values to Active Campaign?

You can use ActiveCampaign’s Google Ads integration to effortlessly create new audience lists and sync customer lists with Google Ads. You can also immediately initiate personalized follow-up campaigns and nurture prospects effectively once they submit a lead form. Take note You must have a Google Ads account to use this integration. If you are not a Google Ads user, you can create a new account directly from your ActiveCampaign account Only Google Ads Admin users can set up this integration. When connecting your Google Ads accounts, only the accounts you have admin access to will display About the Google Ads integration This integration offers two different sync options: Lead Sync and Customer Match. Lead Sync Lead Sync includes inbound updates coming to ActiveCampaign from Google Ads lead form submissions. This setup is configured on the Google Ads App Listing page in your ActiveCampaign account. With this option, contacts will sync to ActiveCampaign once they submit your live Goog

💡CX Tips is part of our community tips series, where we post some of the most commonly asked questions we hear from ActiveCampaign customers. Have a new question? Start a new topic by clicking +New Topic in the upper right hand corner!

💡CX Tips is part of our community tips series, where we post some of the most commonly asked questions we hear from ActiveCampaign customers. Have a new question? Start a new topic by clicking +New Topic in the upper right hand corner!

💡CX Tips is part of our community tips series, where we post some of the most commonly asked questions we hear from ActiveCampaign customers. Have a new question? Start a new topic by clicking +New Topic in the upper right hand corner!

💡CX Tips is part of our community tips series, where we post some of the most commonly asked questions we hear from ActiveCampaign customers. Have a new question? Start a new topic by clicking +New Topic in the upper right hand corner!

💡CX Tips is part of our community tips series, where we post some of the most commonly asked questions we hear from ActiveCampaign customers. Have a new question? Start a new topic by clicking +New Topic in the upper right hand corner!

Available as an add-on for the following plans: Marketing Lite, Plus, Professional and Enterprise Sales Plus, Professional, and Enterprise Use the ActiveCampaign Postmark integration to send transactional emails from your automations. You can build your template in the ActiveCampaign designer or import your HTML template. Personalizations can be included in your templates to empower truly personal transactional emails. Take note You need an ActiveCampaign account and an approved Postmark account to use this integration. You can get started on a free plan with Postmark that will allow you to send up to 100 emails for free per month. If you want to send more emails, upgrade to a paid plan. If you don’t have a Postmark account, please see the Getting Started With Postmark guide as well as details on how Postmark’s approval process works The Postmark CX app and integration setup lives in your ActiveCampaign account. This app sends messages through your Postmark account where you can then