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💡CX Tips is part of our community tips series, where we post some of the most commonly asked questions we hear from ActiveCampaign customers. Have a new question? Start a new topic by clicking +New Topic in the upper right hand corner!

💡CX Tips is part of our community tips series, where we post some of the most commonly asked questions we hear from ActiveCampaign customers. Have a new question? Start a new topic by clicking +New Topic in the upper right-hand corner!

Hey AC community, I’m pretty new here and would like to see if anyone has come across a similar problem and how was it solved (or was it ;D). We are setting up our email automations in English but we also need the same automations to run in 10 different languages. I’m trying to figure out what is the best way to do this. First it was a no brainer to set up email content with different languages with conditional content, BUT email subject lines cannot be set up with conditional content so there goes that option. Would you: a. Set up 10 different automations, so basically automation per language b. Build a big spider web inside one automation with if/else logic c. Do something else? I would love to build the automation with conditional content because when we will edit the existing automations it will be easy to have all languages inside one automation and if we build one automation per language there will be hundreds of them and things can get messy. Looking for a solution and experienc

We sell products on our WooCommerce website that are made of different types of materials. I want to store this data within Active Campaign, so that I can segment them. The data is stored within product attributes. How can I synch product attribute values to Active Campaign?

You can use ActiveCampaign’s Google Ads integration to effortlessly create new audience lists and sync customer lists with Google Ads. You can also immediately initiate personalized follow-up campaigns and nurture prospects effectively once they submit a lead form. Take note You must have a Google Ads account to use this integration. If you are not a Google Ads user, you can create a new account directly from your ActiveCampaign account Only Google Ads Admin users can set up this integration. When connecting your Google Ads accounts, only the accounts you have admin access to will display About the Google Ads integration This integration offers two different sync options: Lead Sync and Customer Match. Lead Sync Lead Sync includes inbound updates coming to ActiveCampaign from Google Ads lead form submissions. This setup is configured on the Google Ads App Listing page in your ActiveCampaign account. With this option, contacts will sync to ActiveCampaign once they submit your live Goog

💡CX Tips is part of our community tips series, where we post some of the most commonly asked questions we hear from ActiveCampaign customers. Have a new question? Start a new topic by clicking +New Topic in the upper right hand corner!

💡CX Tips is part of our community tips series, where we post some of the most commonly asked questions we hear from ActiveCampaign customers. Have a new question? Start a new topic by clicking +New Topic in the upper right hand corner!

💡CX Tips is part of our community tips series, where we post some of the most commonly asked questions we hear from ActiveCampaign customers. Have a new question? Start a new topic by clicking +New Topic in the upper right hand corner!

💡CX Tips is part of our community tips series, where we post some of the most commonly asked questions we hear from ActiveCampaign customers. Have a new question? Start a new topic by clicking +New Topic in the upper right hand corner!

💡CX Tips is part of our community tips series, where we post some of the most commonly asked questions we hear from ActiveCampaign customers. Have a new question? Start a new topic by clicking +New Topic in the upper right hand corner!

Available as an add-on for the following plans: Marketing Lite, Plus, Professional and Enterprise Sales Plus, Professional, and Enterprise Use the ActiveCampaign Postmark integration to send transactional emails from your automations. You can build your template in the ActiveCampaign designer or import your HTML template. Personalizations can be included in your templates to empower truly personal transactional emails. Take note You need an ActiveCampaign account and an approved Postmark account to use this integration. You can get started on a free plan with Postmark that will allow you to send up to 100 emails for free per month. If you want to send more emails, upgrade to a paid plan. If you don’t have a Postmark account, please see the Getting Started With Postmark guide as well as details on how Postmark’s approval process works The Postmark CX app and integration setup lives in your ActiveCampaign account. This app sends messages through your Postmark account where you can then

💡CX Tips is part of our community tips series, where we post some of the most commonly asked questions we hear from ActiveCampaign customers. Have a new question? Start a new topic by clicking +New Topic in the upper right hand corner!

💡CX Tips is part of our community tips series, where we post some of the most commonly asked questions we hear from ActiveCampaign customers. Have a new question? Start a new topic by clicking +New Topic in the upper right hand corner!

💡CX Tips is part of our community tips series, where we post some of the most commonly asked questions we hear from ActiveCampaign customers. Have a new question? Start a new topic by clicking +New Topic in the upper right hand corner!

💡CX Tips is part of our community tips series, where we post some of the most commonly asked questions we hear from ActiveCampaign customers. Have a new question? Start a new topic by clicking +New Topic in the upper right hand corner!

💡CX Tips is part of our community tips series, where we post some of the most commonly asked questions we hear from ActiveCampaign customers. Have a new question? Start a new topic by clicking +New Topic in the upper right hand corner!

You can bulk update the “ActiveCampaign Sync Status” field for existing contacts and leads in Salesforce so that they sync automatically to ActiveCampaign through the ActiveCampaign Salesforce integration. This process will keep contacts and leads in sync between both platforms whenever updates are made to any mapped fields. You must complete the ActiveCampaign Salesforce integration setup to sync existing contact and lead data from Salesforce to ActiveCampaign. Log into your Salesforce account and navigate to Reports. Create a report of all contacts or leads you wish to sync into ActiveCampaign. Under “Columns” in the left menu, type “ActiveCampaign” and click “ActiveCampaign Sync Status.” This will add the ActiveCampaign Sync Status field to your report. Click the “Run” button to run the report. After the report runs, click the down caret next to the “Edit” button and click “Export.” An “Export” modal will open. Click the “Format” dropdown and click the “CSV” option. You do not need

💡CX Tips is part of our community tips series, where we post some of the most commonly asked questions we hear from ActiveCampaign customers. Have a new question? Start a new topic by clicking +New Topic in the upper right hand corner!

💡CX Tips is part of our community tips series, where we post some of the most commonly asked questions we hear from ActiveCampaign customers. Have a new question? Start a new topic by clicking +New Topic in the upper right hand corner!

💡CX Tips is part of our community tips series, where we post some of the most commonly asked questions we hear from ActiveCampaign customers. Have a new question? Start a new topic by clicking +New Topic in the upper right hand corner!

💡CX Tips is part of our community tips series, where we post some of the most commonly asked questions we hear from ActiveCampaign customers. Have a new question? Start a new topic by clicking +New Topic in the upper right hand corner!

💡CX Tips is part of our community tips series, where we post some of the most commonly asked questions we hear from ActiveCampaign customers. Have a new question? Start a new topic by clicking +New Topic in the upper right hand corner!

The Salesforce “Email Opt Out” field is a checkbox field that lets you know if a contact or lead has opted into or out of your communications. If you’re using the ActiveCampaign Salesforce integration, we’ll either check or uncheck this box in Salesforce if a qualified contact* experiences any of the following events in ActiveCampaign: Subscription event: A contact subscribes to a list in ActiveCampaign If a contact goes from not having any active list subscriptions to having any number of list subscriptions, the “Email Opt Out” field in Salesforce will be unchecked after the sync runs. This means that the contact is now an active email recipient in Salesforce. Unsubscribe event: A contact unsubscribes from your list(s) in ActiveCampaign If a contact is unsubscribed from all lists they were opted into in your account, then the “Email Opt Out” field in Salesforce will be checked after the sync runs. This means that the contact is no longer an active email recipient in Salesforce.

💡CX Tips is part of our community tips series, where we post some of the most commonly asked questions we hear from ActiveCampaign customers. Have a new question? Start a new topic by clicking +New Topic in the upper right hand corner!

💡CX Tips is part of our community tips series, where we post some of the most commonly asked questions we hear from ActiveCampaign customers. Have a new question? Start a new topic by clicking +New Topic in the upper right hand corner!