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Welcome to the New ActiveCampaign Community!!

  • January 14, 2026
  • 10 replies
  • 141 views

Alanna Hurley
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Hi everyone!

I'm Alanna Hurley, Community Manager here at ActiveCampaign, and I'm so excited to officially welcome you to our brand-new community platform!

After months of planning and building, we've created a space designed to better support your success with ActiveCampaign, making it easier to connect, learn, and grow together.

 

About Me

I've been with ActiveCampaign for over 6.5 years and have worked across several teams:

  • Implementations Team - Helping customers migrate from other platforms
  • Content Marketing - Contributing to thought leadership and strategic content
  • Education Team - Creating helpful, accessible content to support your success with the platform

You might've seen me in some of our YouTube tutorials, providing support in the Forum, or engaging in our Slack and Facebook communities. I love connecting with customers and hearing about your goals, wins, and challenges.

 

Some Fun Facts About Me:

  • I'm based in Chicago, IL 
  • Dog mom to a 120 pound Bernese Mountain Dog named Chonk 🐾
  • I got married in 2025 and just returned from an amazing honeymoon to France!

 

What to Expect from This New Community:

This platform is built with you in mind. Here's what you can look forward to:

  • Easier navigation - Find answers, discussions, and resources faster
  • Enhanced features - Better search, personalized content, and improved engagement tools
  • Knowledge-sharing - Connect with peers, share expertise, and learn from each other
  • Gamification - You can track your progress and earn bragging points as you earn badges
  • Education - Soon you will see all of our educational resources also find a home here

 

I'd Love to Hear From You!

As we settle into this new space together, I want to know: What do you want to see more of in this community? Are there resources, discussions, or experiences you'd like us to prioritize?

Looking forward to building something amazing together. Welcome home! 🏡

Alanna

 

 

 

10 replies

ccohen
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  • Employee
  • January 23, 2026

Thanks for building this amazing community space, Alanna! 

I'm Camille Cohen - Director of Product Marketing at ActiveCampaign, and on behalf of the PMM team wanted to share that we’re excited to build this community with all of you. We’re looking forward to connecting with our customers even more here!

About Me

I've been with ActiveCampaign for about one year now. You may have seen me hosting a handful of our webinars, and I’m behind the scenes helping to bring our Innovation Keynotes to you. Spoiler: We’ve got lots of exciting innovations coming your way during our Spring edition!

Facts About Me

  • I live in Nashville, TN
  • I’m into making ceramics
  • I’m secretly really good at archery

NicoleOrtmann
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  • Community Manager
  • January 23, 2026

So excited about this new community space, ​@Alanna Hurley!  

I'm Nicole Ortmann! I manage our Customer Advocacy Programs at ActiveCampaign, working closely with our Customer Advisory Board, Community Ambassadors, and other advocate programs. This platform will make it so much easier to connect with all of you and share opportunities to shape the future of ActiveCampaign!

About Me

I've been with ActiveCampaign for over 6 years. You may have heard from me if you've ever left a G2 review, participated in an early access program, or engaged in other feedback opportunities. I'm always looking to connect with customers who are excited about the platform and want to help make it even better—if that's you, please reach out anytime! 

Some Fun Facts: 

  • Originally from the Midwest, but now based in Austin, TX
  • I love spending time outside, playing pickleball, and staying active
  • My latest hobby is renovating our 1950's home - I've gotten dangerously confident thinking everything can be a DIY project 

Looking forward to building this community with all of you! 🚀


LizFerguson
  • Employee
  • January 26, 2026

Thanks ​@Alanna Hurley for getting the intros started!

Hi everyone! Liz here, part of the product marketing team at ActiveCampaign. 

About Me

I've been at ActiveCampaign for 6 years and have had the chance to work with customers in lots of ways - including providing 1:1 support calls and teaching study halls in U.S. cities. 

Fun Facts About Me

  • I live in Chicago (for the baseball fans out there - I’m near Wrigley field and can usually tell if the Cubs are winning or losing based on the cheering I hear).
  • I love to read and recently read some of Jane Austen’s novels for the first time, now I’m hooked! 
     
    Teaching a Chicago Study Hall last year!

     


Sophia Brionne
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So excited for all that's in store for our community! I'm Sophia, and I'm on the product marketing team here at ActiveCampaign.

About Me

I've been at ActiveCampaign a little over 4 years and have worked across several teams: Implementations, Onboarding, and Product Education. You may have seen me on our YouTube channel, hosting webinars, or teaching at a Study Hall. Now, I support new feature releases and love connecting with customers to learn what resonates most.

Some Fun Facts

🌞 I live in Southern California, but spent a decade braving the winters in Chicago.

🗺 I  have a passion for traveling and try my best to visit a new country every year.  

📚 I love reading.

 

Looking forward to engaging with all of you here and hearing your feedback! 🚀


lbuck
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  • Employee
  • January 28, 2026

Hi Everyone! I’m super excited about this community space and everything it has in store for ActiveCampaign. My name is Lydia, and I’m a senior product marketing manager here supporting our partner program and ACHQ.

About Me

I’ve been at ActiveCampaign since June 2025, and my main focus area is supporting the go-to-market strategy of bringing our magical products/features to our agencies, resellers, and franchise customers. I also do a lot of work behind the scenes supporting our partner CAB committee, and thinking about the future product vision for our partners.

Fun Facts

  • I lived in the San Francisco Bay Area for over a decade
  • I watch a lot of Youtube

Looking forward to engaging with all of you!


  • Employee
  • January 28, 2026

 So excited to see this community space grow into something so amazing!

 

About Me

I’m a Senior Product Marketing Manager at Active Campaign; even though I’m new to the org (less than a year), I feel I belong here! 🤗 I love working with the customers to learn from them and understand how we can better our product - that’s why am extra excited for this community!!

 

Fun facts about me

🛫 I have lived in 10 different cities/countries in the last 12 years. 

🍏 I have a vegan household, where my kid and dog are vegan too. #nojudgementzone

 

Hoping to catch up with y’all! 

   

P.S. Can you tell my doggo (Yogi) doesn’t love the snow? 

 


Jackie Palmer
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Hi everyone, so excited to be part of this special community. Big thank you to Alanna for kicking everything off in such a meaningful way!

 

About Me

I’m the VP of Product Marketing here at ActiveCampaign which means I am always extra interested in what our customers are doing in the product, discussing in this forum, and asking about for the future! I help support many of the amazing people above and am looking forward to getting to know you all too!

 

Some Fun Facts

  • I love to bake and make a mean pumpkin praline pie usually on Thanksgiving 🦃
  • I may live in California now but I am a New Yorker at heart so I walk very very fast 🏃🏻‍♀️
  • I love to travel and have been to 46 of the 50 states and many of the European countries. Haven’t been to as much of South America or Asia as I would like so they are on my bucket list for sure!

 

Looking forward to hearing everyone’s feedback and making this community a truly memorable place!


joannng
  • Employee
  • January 28, 2026

Hi friends, 

I'm Joann Ng, Product Marketing Manager here at ActiveCampaign - Excited to connect with everyone, you will see me in multiple groups and channels about our platform and Active Intelligence! 

About Me

I’ve been at ActiveCampaign for about 3 years now and you’ve probably seen me in some product posts and replies about all the amazing updates we’ve made to our platform. My focus areas is our AI agents within Active Intelligence (Try it out!) and improving our performance and reliability within our platform. 

Facts About Me

  • 🏙️ I’m from Chicago 
  • 🏃‍♀️I love running, biking, and pickleball 
  • 🐠 I enjoy visiting aquariums in different cities and countries (so far been to aquariums in Chicago, Miami, Bermuda, Taiwan, Hong Kong and will continue to add to my list! My goal is to visit the biggest aquarium in the world in Okinawa!) 
Here I am hiking the Path of the Gods in Italy!

 


equintana
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  • Employee
  • January 28, 2026

Hi everyone! 


I’m Eli — happy to be part of the ActiveCampaign team and really excited to join this space and help wherever I can.


I’m on the Product Marketing team for WhatsApp 🤠

I joined ActiveCampaign last year through the Hilos acquisition, 🧵 and I’ve been working closely with the Hilos team for about three years now. I’m genuinely excited about everything we’re building for WhatsApp and the power that ActiveCampaign brings to conversational marketing. Looking forward to what’s ahead and to supporting customers here along the way!


A little about me

🇲🇽 I live in Chihuahua, Mexico  

🗣️ I speak Spanish and English, and a little bit of Portuguese.

📚 I love learning through books and reading novels.

🐶 I spend a lot of my free time with my dog, Coffi — a very active border collie.

⛰️ I enjoy running, hiking, and trail running races (trail running is definitely where my body and soul feel most at peace).

🏋🏻‍♀️ You’ll usually find me either at the gym or out running after work.


I’m a big coffee lover and love trying new coffees around my hometown, and I also really enjoy traveling whenever I get the chance.☕


Sharing a photo of Coffi and from La Sierra de Chihuahua — such a beautiful place.


Excited to connect with you all! 🧚🏻‍♀️

Coffi 
Coffi and I hiking at Cerro Grande in Chihuahua
Horchata Latte 
Running in Las Barrancas del Cobre (La Sierra de Chihuahua a beautiful place for trail running and hikes
)

 


irendorio
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  • Employee
  • January 29, 2026

Hey friends! 👋

I'm Isaiah Rendorio, and I am a Senior Product Marketing Manager here at ActiveCampaign. I'm coming up on my one-year mark with the team, and I'm super excited to connect with this community!

I’m currently focused on bringing our latest Active Intelligence innovations to market, and I'm also your go to person for all things SMS Marketing. If you have questions or feedback about either of these areas, feel free to reach out, I am happy to help!

Some fun facts about me -- I'm a Seattle native and can't get enough of the PNW. When it’s nice out, I'm out here biking, kayaking, or playing volleyball or tennis with my friends. I am the proud dog dad to a spunky poodle named Harley, who keeps me extremely busy.

I'm a bit of a hobby collector and tend to fixate on my interests, whether it's obsessing over film, music, literature, or art. Lately, I've been diving deeper into cooking (especially Japanese cuisine) and getting back into oil painting. Some may say I have too many hobbies, but I wouldn't have it any other way. 

Looking forward to getting to know everyone here!

 - Isaiah R.