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In my list, I would like to segment for a list of contacts that subscribed to a specific list or via a specific form between a date range. I can click on a contact and see the date they subscribed to a specific list, but I can’t see the option in the advanced search to do this. I must be missing something. Does anyone have a solution to this?
Hi, Sometimes when we try to retrieve a contact list from the AC api (GET https://name.api-us1.com/api/3/lists/48), the server responds with a HTTP 520 error. Other requests to the same endpoint work without any issues. Also, the docs about the api does not mention 520 errors as possible error responses. Anyone experienced this before? Best, Ruud
Não há possiblidade de extrair dados dos campos personalizados dos negócios para planilhas… Recentemente vi que disponibilizaram o mapeamento de campos do negócio além dos campos personalizados do contato na integração com Typeform. Quando isso será possível para Google Sheets? É péssimo como algo tão simples seja uma limitação no AC, tendo que usar Zapier ou Make…
Hello, We have AC connected to our Shopify store. I have tagged each Shopify product with a custom tag, but when the customer information from a sale is imported into AC, only the “generic” Shopify tags are imported, and not the custom tags. The reason we are using the custom tags is to streamline and simplify the messaging to our shipping team. Example: Shopify Title of product: “Eighth Beef Promotion – $485.00” Custom tag: “Eighth Beef” AcitveCampaign Actual imported tag of product: “Line Items Name” “New York Steak – $24.00/lb” Desired product tag after import: “Eighth Beef” Is there a way to: Import the custom tag assigned in Shopify – “Eighth Beef” or Automate the renaming of the tag from “New York Steak – $24.00/lb” to “Eighth Beef” Should I use a third party application, like Zapier to automate the process. This is the first step, in a series of “customizations” we want to do. It would be great if I can get some guidance on the best way to set up this workflow. Thank you.
New user here. Can anyone tell me where this code in my Footer is coming from? This pic shows Preview mode.
💡 CX Tips is part of our community tips series, where we post some of the most commonly asked questions we hear from ActiveCampaign customers. Have a new question? Start a new topic by clicking +New Topic in the upper right hand corner!
ActiveCampaign’s Casey Hill explains how to drive revenue with email and what the best email newsletters do differently. Check out his full deck via LinkedIn! Do these resonate with you? What are your top email marketing tips to drive revenue?
The longer you use ActiveCampaign the more tips / tricks you pick up. Here are 10 tips that you can watch in under 90 seconds. Don’t get overwhelmed by them - if you use 1 or 2 of them you will be ahead of the game! Ask questions about them in the comments, and if you want the checklist, grab it here: https://leadflowagency.com/10tips/ PS For my friends who don’t use ActiveCampaign (yet) - you probably can’t do most of them with your system but it isn’t that hard to switch. 0:00 integrate calendar software 0:08 build segments instead of creating additional lists 0:16 backup your account using Skyvia 0:24 automate reviews referrals and testimonials 0:34 use date-based goals for events 0:43 saved content blocks and conditional content 0:53 use automation recipes and AI builder 1:01 use message variables in emails 1:11 use site tracking to get notified when contacts are on your site 1:20 why you should use ActiveCampaign
I lost my commissions because it took me more than 90 days to get an accountant with experience to help me fill in the necessary documents to receive the activecampaing commissions. Is it possible to at least keep the affiliate programme going with the clients I referred? Even if I don’t receive their old commissions? Because I’ve already referred 6 clients from the agency where I work to the activecampaing referral programme, and I can even prove it because these clients are partners in other projects. That’s why I referred them to activecampaing. But I’m seriously thinking of switching to another platform because of this problem, since I’ll lose their commission in my account forever, it doesn’t make sense to continue with activecampaign.
We’ve heard your feedback on unsubscribe handling, and we’re excited to announce how Emailpref complements ActiveCampaign seamlessly! ✨ With Emailpref integration, you can create a subscription preference center, allowing users to choose the emails they receive. 📝 Plus, multiple preference pages let you have specific unsubscribe pages and a preference center simultaneously. 🏷 Link Emailpref lists with ActiveCampaign tags for automatic updates when users subscribe or unsubscribes. We’re actively working on use cases for all ActiveCampaign users. Stay tuned for more updates! You can check us out from your ActiveCampaign Dashboard under “Apps” section or at www.emailpref.com
Hello! I’ve got a problem with a notification towards a specific email. The automation is set in this way: trigger: contact is added on a list if/else based on custom fields add a row to Google Sheet send notification Trigger works fine, same the if/else, the google sheet get always updated but the notification doesn’t always work. It’s send to 3 different email: 2 always get the notification but the third stopped getting them some days ago. It isn’t even labeled as spam, it simply doesn’t arrive I tried deleting the step and setting it up again, there aren’t any problems like full inbox or something like that so I really don’t know what to do. Any ideas? Could it be a deliverability-related issue? The domain is tiscali.it if it could be useful
I’ve been working on an automation, I’ve been making variations and logging when I make those chances, but I can’t sort the list of contacts that complete this automation. When I click through the users activity to the automation route they took, the data and time is displayed, but this doesn’t help me, as I need to be able to quickly sort which contacts completed the automation during a specific period.
anyone else having this problem? I get the Overview page, but if I click on anything in the left column - contacts, campaigns, automations, whatever - the page starts to load with a brief flash of the blue strip on the left, and then that’s it. The strip disappears and the page won’t load at all - just a blank white page. So I can’t get anywhere. I’ve tried several times in several ways, restarting Chrome, etc. Nothing. Chrome is the recommended browser. Safari is not recommended, but is working better than Chrome right now - except that, as always, after starting to create an email and then going back to edit it, it won’t load again. As creating a campaign is what I’m trying to do right now, I’m stuck and can’t do anything. Getting to the point of being done with AC. You?
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We’re thrilled to share an amazing new update to our free Google Sheets integration for ActiveCampaign! ⚡ Extend your sync and mapping setup beyond just contacts and import deals, accounts, and custom object data from Google Sheets into ActiveCampaign. Please note, if you are an enterprise customer looking to take advantage of bulk importing data to your private custom objects. This is a great free alternative to Zapier or hiring a developer to work with the API! Key benefits of the upgraded integration: 1. Streamlined Data Importing: Say goodbye to manual data entry! Import deals, accounts, and custom object data directly from Google Sheets, saving you time and letting you focus on growing your business. 2. Improved Data Accuracy: Maintain consistency and accuracy across your ActiveCampaign account with expanded data mapping. No more data discrepancies— welcome to a more reliable and synchronized system. Getting Started: Ready to elevate your ActiveCampaign experience? Getting
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