Company Announcements

We are excited to announce the release of BotSense! This new feature offers accuracy by filtering out invalid data, ensuring your metrics reflect genuine user engagement

Our new and improved Automation Builder is now LIVE! We’ve rolled out major updates to make your automation building experience more intuitive, user-friendly, and faster than ever. Check out a demo of the new experience HERE. What’s new:

New episode of Angles & Insight out NOW! In this debate, Rand Fishkin and Leah Tharin get deep into where AI is headed, how SEO has evolved, when to hire freelancers vs. agencies and how email can be best leveraged. Lots of good stuff here!! Watch now.👇 Rand Fishkin & Leah Tharin debate AI, SEO Trends, Hiring, Email's value

Hi everyone, I’m Joann from the product marketing team at ActiveCampaign and I’m so excited to share about a new segments experience coming soon! 😀 Update:9/30/24- This is now available to all accounts and plan tiers. Update: 9/25/24- We are currently in early access phase + instructions are added to this post for these updates. What’s new? 🙌 📄 New segment index page We’re bringing segments out to a dedicated page within the contacts tab to give you more visibility into your targeted audience. Get started quickly and see your active vs total contacts in an organized and manageable view. Navigate to the contacts tab and you will see the new Segments overview page in the sub-navigation. Select Segments to review and manage all your segments Existing Segments: You will see your

Question for anyone and everyone in the ActiveCampaign community… What type of in-person events & trainings do you find most valuable? What kinds of ActiveCampaign events would you not want to miss? Please share any thoughts, big or small, thank you!

Hi everyone, I’m Kenzie from the product marketing team at ActiveCampaign and I’m so excited to share about an enhanced automation building experience coming soon in the upcoming weeks! 😀 What’s new? 🙌 🔍 A New Action Search Modal Our new Action menu is being designed to make selecting and searching for automation actions easier than ever before. With this update, you will enjoy improved discoverability, a modernized look, and the introduction of Suggested Actions tailored to your business and use case for more efficient automation building. Improved action search and quick add: Our new action search functionality allows you to find the actions you need instantly. Simply type in the action you’re looking for, and our quick add feature will help you add it to your automation in seconds. Better action discoverability: The updated menu enhances

We’re excited to introduce AI Campaign Follow-Up! Designed to help you stay connected with your audience effortlessly, this tool ensures your follow-up messages are timely, personalized, and impactful with a single prompt. Key Benefits: No need to manually track every single email. Our AI sends follow-up messages automatically, based on your command and campaign interactions. Start clicking with your customers. Tailor your follow-ups to eac

Giving you a backstage view of the Product Keynote tomorrow! Register now to hear directly from our Chief Product Officer, Chief Technology Officer, and Director of Product Design about the latest trends in marketing automation and how you can leverage these insights to stay ahead. We will also share some groundbreaking new features with predictive capabilities that will transform your marketing campaigns. Lock in your spot: Product Keynote | ActiveCampaign Date: September 12, 2024 Times: AMER 1:00PM CST | EMEA 3PM CEST | APAC 11AM AEST

We are excited to announce the release of AI Image Generator, a powerful new feature designed to elevate your visual content creation. Generate high-quality custom images directly within the email designer, saving time and ensuring your visuals align perfectly to your email and brand. The AI image generator is located in the Content Manager and can also be accessed while you are creating an Email Designer campaign. How to access the Content Manager: Option 1: Directly open the Content Manager Click Camp

📣 Exciting updates are here! We’ve enhanced several automation actions, including Split, Start, Exit, Add Contact & Deal Note, and Site Message, with a more intuitive layout and improved functionality. 🆕 What’s New: Split Action: Now has its own section, separated from Even Split, with a new segmentation builder. Start/End Other Actions: Streamlined menus for easier navigation. Contact & Deal Notes: Enhanced access to personalization tags. Site Message: Simplified setup and more customization options. Explore these updates and see what’s coming next! 🚀

We’re thrilled to announce the launch of our AI Brand Kit, designed to make your email marketing easier than ever before! No more spending countless hours on design— AI Brand Kit automatically pulls your brand’s colors, fonts, logos, images, and social links to create email campaigns with ease. With AI Brand Kit you can: Increase marketing efficiency: Save time with AI-crafted emails that are ready for review and minor edits, reducing design and content efforts so you can focus on strategic growth. Ensure brand consistency: Generate follow-up emails that incorporate your brand’s elements, ensuring consistency in all communications. P

We are thrilled to launch Angles & Insight today! Through these debates, we aim to shatter the echo chambers and help you build winning strategies for your team in fast-changing times. Each episode will spotlight two tech leaders facing off on specific issues from different perspectives. First up, our own Casey Hill sits down with software leaders Jason Lemkin (SaaStr) and Wade Foster (Zapier). Topics in Episode 1 include… Does remote work hurt productivity? What marketing channels are winning in 2024? Should you develop owned assets or lean into “walled gardens”? What is AI hype vs. AI reality? How fast will changes occur? What are some leading AI-first brands?

This year, we are rolling out significant updates to our automation building experience to make it more intuitive, user-friendly, and performant. Part of this redesign involves enhancing our automation actions. Here’s whats new this week: SMS Personalization: Experience a consistent and intuitive personalization process with chip-based tags for easy editing, type-ahead functionality for quick access, and comprehensive access to all Contact, Deal, Account, and Custom Object personalization tags. Our modernized design and improved navigation make the setup process visually appealing and more efficient. Plus, you can preview your SMS messages to see exactly how they will appear to your contacts. CX App Actions: We’ve made an exciting upgrade to our CX app actions to enhance personalization capabilities within your marketing strategies. CX apps that include personalization features such as Slack and

We’re kicking off the month with exciting updates to our Automation Canvas. Want a tour? Check out this demo! Our enhanced automation canvas introduces a collection of small but mighty improvements designed to enhance usability, functionality, and overall experience. You’ll also notice a much faster experience loading your automation! These enhancements are available on all plans. What’s new? Automation minimap: Quickly get an overview of your entire workflow and understand your view against the larger automation. Zoom controls: Fine-tune your view with new zoom controls, allowing you to zoom in for detailed adjustments or zoom out for a broader perspective. Fit to screen: Optimize your workspace with the “Fit to Screen” option, enabling you to see your entire automation at a glance. Download automation as a PNG: Share and review your workflows easily by downloadi

You may have received a notification about a change to our pricing and packaging… We know there will be lots of questions as you adjust through this transition, and our team is here to help! Here are a few questions you may have right off the bat: How can I see my new pricing? Admins will be able to view their new pricing options and current plan in their billing area within their account(s). When will my pricing change? Please review your email and account details for a specific timeline. What if I didn’t receive an email? All accounts with a plan or price update have been notified via email to the account owner. If you haven’t received an email, there are no changes to your account at this time. Please get in touch with us anytime if you have additional questions or want to double-check. What options are available to stay with the same price? When you recei

We’re excited to invite you to our upcoming webinar on July 31st, where we’ll unveil the latest updates and enhancements to the ActiveCampaign platform. Plus, hear from product experts about new features coming this quarter and get your questions answered in real time! During the Q3 Update, we’ll cover: 📈 New contact preferences to boost engagement: Explore the new preference center to drive more personalized communications and improve deliverability. 📎File attachments to enhance outreach: Share important documents effortlessly and automate your workflow based on file downloads. 🎯 AI-generated automations tailored to your industry: Set up fully customized marketing automation with industry-specific actions and email content in seconds. 👀 Preview of upcoming features: Re-engage potential customers who abandon their browsing sessions, unlock advanced reporting features and real-time insights, generate on-brand content

Have you ever wanted to connect with our experts 1:1 and learn how to get the most out of your ActiveCampaign account? Now, it’s possible! 🤩 Book a One-on-One Strategy Session to be connected to an ActiveCampaign expert who’ll run through your current strategy, your goals, and the ins and outs of your business. They’ll even help you come up with an actionable plan to get the results you want. Learn more:ActiveCampaign

It’s easy to create labels to keep your automations, campaigns, and forms organised. But do you know how to delete or rename them? If you don’t, this video will teach you the secret to editing labels in ActiveCampaign. The secret to editing ActiveCampaign labels

You asked and we listened!👂 ActiveCampaign’s Stripe integration now syncs Order and Subscription data directly into your account! 🔄 Update your field mapping to use Order Status for triggering actions based on status changes. 🔍 Easily identify issues with failed or refunded orders. 💰 Optimize subscriptions with Recurring Payments to engage customers, increase CLV, drive AOV, and reduce churn! Learn more about this exciting update!👇ActiveCampaign Help Center

You can now trigger automated workflows when files are downloaded from a direct 1:1 email. Triggering an automation based on file downloads from direct emails enhances engagement, allows for timely follow-up, and provides valuable insights to optimize marketing communication and sales strategies. Availability: ActiveCampaign for Sales - Plus, Professional, and Enterprise ActiveCampaign Marketing & Sales Bundle - Plus, Professional, and Enterprise 2024 ActiveCampaign plans - Pipelines add-on and Pipelines & Sales Engagement add-on Must have a connected email established to access the feature Benefits Automate timely follow up with your contacts based on their interaction with a file. Adjust lead scores and prioritize follow-up efforts based on file downloads. A downloaded file may indicate higher interest or engagement with your content, which can influence lead scoring and segmentation.

You can now attach files on direct 1:1 emails sent through connected email accounts across contact, account, and deal records. Whether it’s proposals, presentations, or important documents, you can now seamlessly share files while engaging with your prospects and customers. Availability: ActiveCampaign for Sales - Plus, Professional, and Enterprise ActiveCampaign Marketing & Sales Bundle - Plus, Professional, and Enterprise 2024 ActiveCampaign plans - Pipelines add-on and Pipelines & Sales Engagement add-on Must have a connected email established to access the feature Benefits Share supplementary information, documents, or resources related to the email’s topic, enriching the communication and providing additional context. Eliminate the need for separate file sharing platforms or links, streamlining the communication process for both the sender and recipient. Files such as presentatio

Hi, Activators! Our team at ActiveCampaign would LOVE your feedback in order to enhance our approach to SMS integration. By sharing your experiences and preferences regarding SMS features in this brief survey, you’ll help us understand how we can better serve you and your businesses. Please share this survey with any members of your team that are involved in purchasing or managing messaging channels. Thank you in advance—we really look forward to learning from your insights! 🙏

We’re partnering with Wix on June 13th for an exclusive webinar + live Q&A session on how franchisees can deliver scalable, on-brand assets and comm

Feature Update: Bot Unsubscribe Protection Enhancement Recently, we have observed a significant increase in automatic bot unsubscribes. These

We’re excited to introduce AI-powered automation recommendations tailored to your industry and business goals. With this new capability, activating fully-built automations is now as simple as a few clicks, empowering you to focus on what truly matters—engaging with your customers and driving your business