Company Announcements

Have you ever wanted to connect with our experts 1:1 and learn how to get the most out of your ActiveCampaign account? Now, it’s possible! 🤩 Book a One-on-One Strategy Session to be connected to an ActiveCampaign expert who’ll run through your current strategy, your goals, and the ins and outs of your business. They’ll even help you come up with an actionable plan to get the results you want. Learn more:ActiveCampaign

It’s easy to create labels to keep your automations, campaigns, and forms organised. But do you know how to delete or rename them? If you don’t, this video will teach you the secret to editing labels in ActiveCampaign. The secret to editing ActiveCampaign labels

You asked and we listened!👂 ActiveCampaign’s Stripe integration now syncs Order and Subscription data directly into your account! 🔄 Update your field mapping to use Order Status for triggering actions based on status changes. 🔍 Easily identify issues with failed or refunded orders. 💰 Optimize subscriptions with Recurring Payments to engage customers, increase CLV, drive AOV, and reduce churn! Learn more about this exciting update!👇ActiveCampaign Help Center

You can now trigger automated workflows when files are downloaded from a direct 1:1 email. Triggering an automation based on file downloads from direct emails enhances engagement, allows for timely follow-up, and provides valuable insights to optimize marketing communication and sales strategies. Availability: ActiveCampaign for Sales - Plus, Professional, and Enterprise ActiveCampaign Marketing & Sales Bundle - Plus, Professional, and Enterprise 2024 ActiveCampaign plans - Pipelines add-on and Pipelines & Sales Engagement add-on Must have a connected email established to access the feature Benefits Automate timely follow up with your contacts based on their interaction with a file. Adjust lead scores and prioritize follow-up efforts based on file downloads. A downloaded file may indicate higher interest or engagement with your content, which can influence lead scoring and segmentation. Personalize communication based on the specific file downloaded. For instance, if a prosp

You can now attach files on direct 1:1 emails sent through connected email accounts across contact, account, and deal records. Whether it’s proposals, presentations, or important documents, you can now seamlessly share files while engaging with your prospects and customers. Availability: ActiveCampaign for Sales - Plus, Professional, and Enterprise ActiveCampaign Marketing & Sales Bundle - Plus, Professional, and Enterprise 2024 ActiveCampaign plans - Pipelines add-on and Pipelines & Sales Engagement add-on Must have a connected email established to access the feature Benefits Share supplementary information, documents, or resources related to the email’s topic, enriching the communication and providing additional context. Eliminate the need for separate file sharing platforms or links, streamlining the communication process for both the sender and recipient. Files such as presentations, images, or diagrams can serve as visual aids to better illustrate points or ideas discus

Hi, Activators! Our team at ActiveCampaign would LOVE your feedback in order to enhance our approach to SMS integration. By sharing your experiences and preferences regarding SMS features in this brief survey, you’ll help us understand how we can better serve you and your businesses. Please share this survey with any members of your team that are involved in purchasing or managing messaging channels. Thank you in advance—we really look forward to learning from your insights! 🙏

We’re partnering with Wix on June 13th for an exclusive webinar + live Q&A session on how franchisees can deliver scalable, on-brand assets and communication. We’ll share the vital formula to effectively market your multi-location business and boost sales, no matter the size, with ActiveCampaign HQ. 📈 Date: 🗓️ June 13th, 2024 Session Times: ⏰ North and South America: 1PM CST ⏰ Australia, New Zealand, & Asia Pacific: 11AM AEST ⏰ Europe: 2PM CEST Length: ⌛ 30-45 Minutes Register now: Unified Branding at Scale: Multi-Location Marketing Webinar 💡 All registrants will get a recording of the webinar.

Feature Update: Bot Unsubscribe Protection Enhancement Recently, we have observed a significant increase in automatic bot unsubscribes. These are often caused by antivirus scans and link scanners that automatically click on links to check for malicious behavior. Unfortunately, this can lead to false unsubscribes when the scanners follow unsubscribe links found in emails. To better detect and eliminate such bot activities, we have implemented a new human verification challenge to prevent automatic bot clicks on the unsubscribe button in emails. What’s New Contacts flagged as potential bots will encounter a human verification challenge to confirm their unsubscribe request Key Improvements Protects Lists Prevent automatic unsubscribes by email scanners, safeguarding your contacts’ presence on your email lists. Improved Accuracy Ensures that unsubscribe requests are genuine, maintaining the integrity of email lists. Additional Resources Use two click unsubscribe in your ActiveCampaign

We’re excited to introduce AI-powered automation recommendations tailored to your industry and business goals. With this new capability, activating fully-built automations is now as simple as a few clicks, empowering you to focus on what truly matters—engaging with your customers and driving your business forward. This feature is available on all plans. How does it work? All you need to do is specify your desired goal, and our automation builder will take care of the rest. In just a few clicks, you’ll be presented with three fully-built automation options, each complete with industry-specific actions and email content. From there, you can either activate the preferred automation as is or customize it further to better suit your unique needs. Step 1: Navigate to “Automations” Step 2: Toggle on “AI Recommendations” in the top right corner Step 3: Select your goal Step 4: Choose from three fully built automations customized to your industry Step 5: Activate automation as is or custom fu

June is upon us! Kick off the summer with an ActiveCampaign event near you! June Events Toronto Study Hall 2024-06-04T05:00:00Z→2024-06-05T05:00:00Z San Francisco Study Hall 2024-06-04T05:00:00Z→2024-06-05T05:00:00Z Denver Study Hall 2024-06-11T05:00:00Z→2024-06-12T05:00:00Z Chicago Small Business Expo 2024-06-13T05:00:00Z Atomicon 2024-06-17T05:00:00Z→2024-06-18T05:00:00Z Irvine Study Hall 2024-06-25T05:00:00Z→2024-06-26T05:00:00Z Digital Marketing World Forum 2024-06-25T05:00:00Z→2024-06-26T05:00:00Z Registration for Study Hall Register to join one of our in-person workshops for hands-on learning within your own ActiveCampaign account here.

We have lots of events in May— check out an expo or Study Hall near you! May Events Boston Small Business Expo 2024-05-08T05:00:00Z Dallas Study Hall 2024-05-14T05:00:00Z→2024-05-15T05:00:00Z Seattle Study Hall 2024-05-14T05:00:00Z→2024-05-15T05:00:00Z Sydney Study Hall 2024-05-20T14:00:00Z Chicago Study Hall 2024-05-21T05:00:00Z→2024-05-22T05:00:00Z Mexico City Study Hall 2024-05-23T06:00:00Z London Study Hall (SOLD OUT) 2024-05-27T23:00:00Z→2024-05-28T23:00:00Z Registration for Study Hall Register to join one of our in-person workshops for hands-on learning within your own ActiveCampaign account here.

We are excited to announce the release of Communities, now available directly in your ActiveCampaign dashboard! This improved feature allows users to access resources, talk to the Customer Experience team, and engage with a thriving community. Key Features New ‘Get Help’ icon in navigation Our platform now features a prominent question mark icon in the navigation menu, providing instant access to a wealth of helpful resources. This addition is designed to simplify navigation for trial users and current customers to help. Easy to access self-help documentation Our integrated search functionality prioritizes relevant help documentation, making it effortless for users to find answers to their queries. Latest product updates in ActiveCampaign Stay informed and up-to-date with our “What’s New in ActiveCampaign” tab, providing easy access to release notes. Talk to an expert For users seeking personalized assistance, our platform offers a seamless way to schedule a free customer success con

Thrilled to announce that ActiveCampaign is sponsoring Vtex Day 2024! 📅 Date: April 11 and 12 📍 Location: São Paulo Expo - São Paulo, Brazil Join us at booth 44O for an unforgettable experience filled with insights, networking & innovation. Oh, and did we mention we’ll have some awesome ActiveCampaign swag waiting for you? 😎 We can’t wait to see you there! 👋

Empowering subscription businesses with Recurring Payments Automations We’re thrilled to announce the launch of our latest game-changing feature: Recurring Payments! 💰 Effortlessly manage and grow your subscription-based business with the help of our suite of marketing automations. Expand customer lifetime value Foster loyalty Drive average order value Reduce churn You can enjoy creating seamless and engaging subscription journeys that keep customers satisfied and coming back for more. Get started today! : Recurring Payments | ActiveCampaign For Ecommerce 🔗: Learn more

We’re thrilled to share an amazing new update to our free Google Sheets integration for ActiveCampaign! ⚡ Extend your sync and mapping setup beyond just contacts and import deals, accounts, and custom object data from Google Sheets into ActiveCampaign. Please note, if you are an enterprise customer looking to take advantage of bulk importing data to your private custom objects. This is a great free alternative to Zapier or hiring a developer to work with the API! Key benefits of the upgraded integration: 1. Streamlined Data Importing: Say goodbye to manual data entry! Import deals, accounts, and custom object data directly from Google Sheets, saving you time and letting you focus on growing your business. 2. Improved Data Accuracy: Maintain consistency and accuracy across your ActiveCampaign account with expanded data mapping. No more data discrepancies— welcome to a more reliable and synchronized system. Getting Started: Ready to elevate your ActiveCampaign experience? Getting

You can now hold greater control over your automation unsubscription experience with the ability to associate lists to automations in ActiveCampaign! 🚀 Get started: 1️⃣ Create new or navigate to an existing automation. 2️⃣ Find the “Manage Emails” button and access the modal pop-up. 3️⃣ Within the modal pop-up, see the “List association for unsubscribes” drop-down. And just like that, you can update your automation list associations to align with the experience your users expect (and have consented to). Learn more about this update in our help doc below.👇ActiveCampaign Help Center

Our 7th global hub is on the horizon and will soon open its doors in Krakow, Poland! 🇵🇱 We can’t wait to enhance our support for European ActiveCampaign customers by offering tailored assistance & resources. PLUS, we’re thrilled to welcome new talent to our team to spur more innovation across our platform. Got a friend who’d be perfect for one of our roles in Poland? Send them our way! 👋 Check out our press release for more!

Catch us on Rainey Street for a special session with our CMO, Shay Howe, on ActiveCampaign’s Secrets to Hypergrowth. Enjoy live music, more expert panelists, and hours of networking with the best of the Midwest. See you there! 📅 Saturday, March 9 🕓 4:00pm 📍Midwest House, 75-1/2 Rainey Street, Austin TX