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Challenge

🏆 Week 1 Active Intelligence Challenge: See How Your Campaigns Stack Up Against Your Industry

  • July 29, 2026
  • 9 replies
  • 113 views

Alanna Hurley
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Welcome to Week 1 of the Active Intelligence Challenge Season 2!

 

Your task this week: use Active Intelligence to see how your campaigns performed last month compared to industry benchmarks and find out exactly what to improve next.

 

Here’s your prompt to run in Active Intelligence:

"I want to understand how my campaigns performed last month. Can you compare my open rates, click rates, and unsubscribe rates to industry benchmarks and show me exactly what to focus on to improve?"

Or, if you want a faster start, use this quick-start prompt:

"How did my campaigns perform last month compared to industry benchmarks?"

What you’ll get:

  • A full read on how your campaigns stack up against your industry across open rates, click rates, and more

  • 2–3 specific things to improve or double down on next

  • A prompt you can reuse every quarter to keep sharpening your results

 

Get credit for completing Week 1:

Share your Active Intelligence output in the replies below. That earns your spot on the leaderboard and enters you in this week’s prize draw.

Here’s what’s on the line:

  • 🏅 Weekly prizes (top 10 this week)

  • 🏆 Grand prize (top 5 overall)

  • 📣 Bonus: share your results in an Instagram Story, tag @ActiveCampaign, and you might get a shoutout

 

Next week:

We’ll dig into which content types and CTAs are actually driving clicks in your campaigns.

Week 2 lands in your inbox Wednesday, August 5.

Drop your results below and let’s see how your campaigns stack up. 👇

 

9 replies

  • New Participant
  • July 29, 2026

📊 Campaign Performance vs. Industry Benchmarks

Metric Your Performance Industry Median Difference
Open Rate 25.12% 31.85% -6.73 percentage points
Click Rate 0.59% 1.16% -0.57 percentage points

  • Participating Frequently
  • July 29, 2026
Summary of findings with data omitted: I learned that my focus should be on maintaining and strengthening engagement by refining messaging, simplifying content and design, improving audience management practices, optimizing campaign strategy, and testing opportunities that can drive continued performance improvements over time.

  • Participating Frequently
  • July 29, 2026

Summary of Findings

Overall campaign performance is close to industry benchmarks, with click rate above average and open rate marginally below. The key focus areas to maintain and strengthen engagement are:

  1. Refine messaging — Subject lines should move toward the 45–60 character range, with more use of question formats and capability-driven language to lift open rates.

  2. Simplify content & design — Shorter email copy and fewer links are associated with higher click engagement, while richer visual design drives stronger click-through rates.

  3. Improve audience management —  Consolidating lists and re-engaging or pruning inactive contacts would support healthier long-term deliverability and engagement.

  4. Optimise campaign strategy — Product announcement emails represent the majority of sends but are underperforming. Rebalancing toward event/webinar and skill-building content types offers the greatest opportunity for CTR improvement.

  5. Test & expand send volume — Only a small fraction of the monthly send allowance is currently being used. Gradually increasing frequency and testing new content formats can drive continued performance improvements over time.


  • New Participant
  • July 29, 2026

📊 Campaign Performance — Last 30 Days

Metric Your Performance Industry Benchmark Difference
Open Rate 39.82% 42.92% -3.1 percentage points
Click Rate 2.63% 2.56% +0.07 percentage points
Unsubscribe Rate 0.0% ✅ Excellent
Bounce Rate 0.10% ✅ Within healthy range

Benchmarks based on the Non-Profit industry. 29 campaigns were sent over this period.
 

Most Interesting Tip:

😀 Reduce Emoji Usage in Subject Lines

Despite 58% of subject lines currently including emojis, data shows emojis are associated with a -18.7% open rate impact for this account's audience. This is counterintuitive but account-specific.

Action: Test subject lines without emojis and compare performance.


Metric Your Result Benchmark
Open Rate 28.14% 36.08%
Click Rate 1.11% 1.14%
Unsubscribe Rate 0.0%

Key Takeaways:

  • 🔴 Open rate is 7.94 percentage points below the industry median — your biggest opportunity to shine
  • 🟡 Click rate is nearly on par, just 0.03 percentage points below benchmark
  • 🟢 Unsubscribe rate is flawless — your audience is loving your content ✨

#1 Priority: Start A/B testing your subject lines to ignite those open rates!


  • New Participant
  • July 29, 2026

✅ Top 3 Priorities

1. Shorten subject lines + add urgency/offer signal → biggest lever for open rate improvement
2. Shift campaign mix toward events/webinars → highest-performing format with the largest CTR lift
3. Add more images and links → quick, structural wins for click engagement


billyb
  • Participating Frequently
  • July 29, 2026

 

Here's how campaigns on this account performed from June 29 to July 29, 2026 compared to the Consulting / Agency industry benchmarks:

📊 Campaign Performance vs. Industry Benchmarks

Metric Your Performance Industry Median Difference
Open Rate 33.26% 36.08% -2.82 percentage points
Click Rate 5.02% 1.14% +3.88 percentage points

Key Takeaways

  • Click Rate is significantly above the industry median — 3.88 percentage points higher. This is excellent engagement and suggests the email content and calls-to-action are resonating well with the audience.
  • Open Rate is slightly below the industry median by 2.82 percentage points. This is a relatively small gap, but there's room to improve subject line effectiveness to boost opens.

Additional Metrics (Last 30 Days)

  • Click-to-Open Rate: 15.09%
  • Bounce Rate: 0.42%
  • Unsubscribe Rate: 0.21%
  • Campaigns Sent: 5
  • Total Sends: 478

💡 Quick Tips to Improve Open Rates

Based on subject line data from this account, consider:

  • Keeping subject lines between 30–45 characters
  • Skipping emojis and urgency language (both show negative lift on this account)
  • Leading with action-oriented language focused on giveaways or contests when applicable

 


CoachToby
  • Participating Frequently
  • July 29, 2026

Here's how campaigns performed from June 29 to July 29, 2026, compared to the Online Training / Education industry benchmarks:

📊 Performance vs. Industry Benchmarks

Metric Your Performance Industry Median Difference
Open Rate 40.33% 33.72% +6.61 percentage points
Click Rate 1.39% 0.95% +0.44 percentage points

📝 Additional Campaign Stats

  • Campaigns sent: 5
  • Total sends: 1,076
  • Bounce rate: 1.3%
  • Click-to-open rate: 3.46%
  • Unsubscribe rate: 0.37%

✅ Key Takeaways

  • Open Rate is above the industry median by 6.61 percentage points — a strong result that suggests subject lines and sender reputation are working well.
  • Click Rate is also above the industry median by 0.44 percentage points, indicating solid content engagement relative to peers.

Overall, campaigns are outperforming industry benchmarks on both key engagement metrics.


  • New Participant
  • July 29, 2026

Campaign Performance vs. Industry Benchmarks

Metric Your Performance Industry Median Difference
Open Rate 46.78% 42.92% +3.86 percentage points ✅
Click Rate 2.42% 2.56% -0.14 percentage points

 

I followed up by thinking through how to improve click rate, and whether we can do some A/B testing, or if our audience is too small to see meaningful information.