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"View email" in campaign not showing the right email

  • February 26, 2025
  • 1 reply
  • 339 views
N

We sent a campaign today and it appears the correct email is going out (based on responses I’ve receive, which show the correct email is going out), but when I click “View email” from the performance report, it shows an old version of the email. Any ideas why this is happening?

    1 reply

    L

    Hi @nuvocares ! This is an odd one. I encourage you to create a support ticket so that our team can take a look. The expectation is that from the Individual Campaign report, you are able to view the email in a new tab and this should be the version that was sent to your recipients.

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