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Urgent Assistance Needed: Campaign Sending & Contact Management Issues

  • October 8, 2024
  • 1 reply
  • 796 views

Hi everyone, I’m experiencing several issues with my account, and I could really use some help!

  1. My campaigns are not being sent—they stay stuck in the draft folder no matter how many times I try to share them.
  2. I deleted enough contacts to get back under our contact limit, but my campaigns are still not going out.
  3. Now I’m blocked from deleting and importing contacts, so I can’t manage my lists properly.

Has anyone experienced something similar, or does anyone know how I can resolve these issues?

Thank you so much for any advice or assistance you can offer!

1 reply

Do you have an open ticket with our support team? I’d be happy to help escalate this issue!