Tracking onboarding flow

@dmgreenkeeping Hey Jesper, I’m super curious why you are also using campaign monitor? will you be sending emails from both systems? What tracking do you want exactly? The sign up form, is it an ActiveCampaign form?

Sorry about the confusion. I meant to write active campaign, NOT campaign monitor. I’ve now edited the question to correct the mistake.

Hi, thanks for clearing that up.
Where is the form built on that the customer signs up with?
What do you need to track specifically? If just sign up can you UTM’s etc, but if you want more detailed you may need to build an integration between ActiveCampaign and your internal portal if you wanted to see what the customer was doing in your portal or have email information sent to your portal

Based on our testing, it looks like we’ll be able to track the user across the campaign site and customer portal because they are on the same domain (2ld).

When the customer submits the sign-up form, our customer portal will use the AC’s API to create a contact. Then when the customer gets to the success page, we’ll call vgo(‘setEmail’) to connect previous and future tracking with the contact we’ve created.

Sounds good!