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Lists and Unsubscribing

  • May 28, 2025
  • 2 replies
  • 301 views

If someone unsubscribes from one list, are they automatically unsubscribed from all lists if they are sent multiple forms of content?

2 replies

alannahurley
  • Community Manager
  • May 28, 2025

Hi Terry!

When someone unsubscribes from one list, they are not unsubscribed from the rest of your lists!

This way, you can continue to engage with them as they grow with your business, even if their interests or intent change.


  • Certified Consultant
  • June 4, 2025

Hi there @terryjludwig - I’m guessing you mean if someone clicks an unsubscribe link in one of your emails?
So:
If you send a campaign, if someone clicks the unsubscribe link, they’re unsubscribed from all lists that the campaign was sent to.
If you send an automated email, it’s a little more complicated.