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Issues when setting up Google Ads tracking

  • June 18, 2024
  • 1 reply
  • 478 views
M

Hi! I’m trying to set up Google Ads tracking in AC, but the modal window to connect my lead form just keeps buffering. I can’t get any options to show in the drop down list for “Use Google Ads as:”, “Select Managed Account” or “Select Lead Form”, which makes it impossible to set up this integration.

Does anyone know what can be causing this?

Anyone who have succeeded and can tell me if it has functional tracking capabilities in general?

1 reply

A
  • alibby
  • June 18, 2024

Hi @Maja - thanks for reaching out. I’m sorry you’re having trouble with this. If you haven’t already tried this, I’d recommend deleting the current connection and re-connecting to your account as a new resource. The integration will only load options to select if there is one fully configured lead form on your Google Ads account. If you’ve already checked both of these items, please reach out to us at help@activecampaign.com so we can help you take a closer look and get this connected!

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