Skip to main content

Import failed for unknown reasons: There is already an active transaction

  • June 26, 2025
  • 2 replies
  • 87 views

Hi there!

I’m getting an error that I’ve never gotten before when trying to import a list. The list is about 9k and I’m getting the error “Import failed for unknown reasons: There is already an active transaction” for about 2k of those contacts. I’m on the enterprise plan. Does anyone know why this may be?

Thank you!

2 replies

  • Author
  • June 26, 2025

Replying back to my own comment just in case someone else receives the same error. Importing the same file a second time resolved my issue.


alannahurley
  • Community Manager
  • June 26, 2025

Thanks for following up Monica! Glad you got your list imported!