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Contact not receiving emails

  • July 1, 2024
  • 1 reply
  • 412 views

We have a contact who is not receiving emails - they have no filters or blocks on their account, and their emails do not bounce. Can you please assist?

1 reply

Our support team would have to look at this, as each situation is unique. If you would like me to escalate it, please DM me with your account information. Otherwise, please email help@activecampaign.com or live chat within your ActiveCampaign account.