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API for Deal Pipelines/Groups

  • May 13, 2025
  • 2 replies
  • 446 views
J

Hi all,

I was trying to list all my deal pipelines using the API end point. The official documentation here suggests to use the https://{youraccountname}.api-us1.com/api/3/dealGroups url.

However we are not located in the US and our account’s url uses activehosted instead of api-us1. Upon replacing the api-us1 bit with activehosted, it returns all the deal stages with their associated deal group/pipeline, instead of the pipelines and the list of stages inside the pipeline as shown on the official docs. In other words, using https://myaccount.activehosted.com/api/3/dealGroups I got the same output as from https://myaccount.activehosted.com/api/3/dealStages.

Does anyone know what the url is if I want to get the output in the same format as from the official docs? Thanks very much

2 replies

alannahurley
  • alannahurley
  • Community Manager
  • May 13, 2025

Hi Julian,

You’re absolutely right to notice the discrepancy in behavior when using activehosted in place of api-us1. ActiveCampaign uses different subdomains (api-us1, api-eu1, etc.) depending on your account region, but all API calls should go through the correct API-specific subdomain, not the general activehosted one.

So, to get the correct response format for listing all deal pipelines (with associated stages as nested data), you should use:

https://<youraccount>.api-<region>.com/api/3/dealGroups

For example:

  • If you’re in the EU, it might be api-eu1.
  • If you’re in another region, replace accordingly.

To find your correct API base URL, you can:

  1. Log into your ActiveCampaign account.
  2. Go to Settings > Developer.
  3. Check the API Access section — it will show your account’s correct API URL.

Using the correct API domain should return the dealGroups (pipelines) in the expected format, as shown in the documentation.

Hope this helps!

J
  • jzhai
  • Author
  • May 13, 2025

Thanks for replying Alanna.

I’m in Sydney so I reckon it would be api-ap1 for me? But upon replacing activehosted with api-ap1 the page would return the error: The page can’t be reached.

In my account setting the url I see is myaccount.activehosted.

Maybe our account only has access to the older version of the API?

Thanks again

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