Can ActiveCampaign "record" other form submissions?

Hi guys,

I have an Unbounce form on a subdomain, and also jotform on the main website all over the place (especially that little sticky button on every page that says “Contact Us”) which when clicked, opens the form in a lightbox.

I was wondering if ActiveCampaign can record the form submissions from both these places (of course, in addition to ActiveCampaign forms and popups) ala Leadin

Thanks!

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Hey @mham, 3rd party form submissions are not treated the same as ActiveCampaign form submissions. What this means is that if you want to use Form submission as the entry point to an automation, you can’t if you are using a 3rd party form. You can only use Subscribes to list as an entry point.

If you want to use your form as a trigger though, what you can possibly do is to add a hidden field on the form that specifies what form it is. Then, you can use that field value to segment the Subscribes to list entry point.

Another thing, 3rd party forms also do not equate to ActiveCampaign form submissions as far as Site tracking goes.

Thanks @jmaldia!
So the only way to site track a user is if they submit an ActiveCampaign form?

Nobody else ever needed this? :slight_smile:

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Yes, you can use the api to subscribe to unbounce and ActiveCampaign at the same time without using an ActiveCampaign form. Your unbounce (or any) form would post to the api integration script/file and do the subscribing, tagging, and final destination url in the file. I do this all the time to register contacts to WebinarJam and ActiveCampaign.

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Thanks @breakthroughemailmar!

So basically, if I were to look through a contact profile in Active Campaign, it can show something like:

  • John filled out a form (Unbounce)
  • John viewed product page
  • John viewed pricing page
  • John downloaded eBook (AC)

or something like

  • John filled out a jotform (www.website.com/contact)
  • John viewed product page
  • John viewed pricing page
  • John downloaded eBook (AC)

Yep. Using the api, you can create events and unlimited tags. For site tracking, you would pass email from optin page (or just cookie the email or record a session), and then insert that email into the site tracking code with php or js.

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If you’re using Gravity Forms this plugin does the Site Tracking on GF form submissions: https://github.com/scrollinondubs/Gravity-Forms-Prepopulate

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Ugh, that sucks… I hate GF :frowning: … but thanks for pointing it out @grid7, it may come in handy for others who check this thread out.

Just curious @mham why do you hate GF? I’ve found it to be an indispensable tool (it’s the first thing I install when I setup a new WP instance). Even with the new improved form builder in AC it can’t do things like conditional logic that redraws the form dynamically based on prior input, nor piping the form submission into other 3rd party systems like Gdocs for lead logging… just curious what your aversion to GF is.

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Shouldn’t have used the word ‘hate’, @grid7. That’s because we used GF before. Felt it was cumbersome to setup since it needs the WP interface. The others, like Jotform, for example, offer a slick place to create forms (with colour changes and all and not needing coding) and has conditional logics built in. More importantly, integrations have been setup that will be a pain to setup all over again.

GF can be expanded a lot, but needs plugins. Just like Infusionsoft does that ActiveCampaign doesn’t.

2 Likes

hi we are also using JotForm and was wondering how you manage site tracking on AC if the initial lead capture was done via JotForm? Having trouble with this. The only solution so far is to zap JF to AC and then send out an email via AC to commence site tracking. Is there a way without the user having to open the AC email?

Any helpful guide or webpage whre I can learn how to do this?