Adding a task to a contact via automation

US too. It’s got to be easy to apply. What’s confusing is that this allows MORE functionality, not less. Can anyone from AC explain why we’re being force dot use the deals fuction when not needed?

I know. It’s a higher plan feature. But please tell me it’s not just about that…I already bought it anyway.

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Another vote here to have this feature implemented. I have 2 clients who desperately need this functionality.

I also found that there are more requests for this in AC ideas:
https://ideas.activecampaign.com/ideas/AC-I-11961

Maybe if we can get lots of votes on this it will be put through for implementation? :slight_smile:

+1 to add the automatic creation of tasks.

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Would also love to see this feature.
Hope it is implemented soon!
Any updates?

We need this feature too.

+1. New customer here and on day one we are already facing a hurdle. I’m very surprised this isn’t available. It seems like a no brainer that this function would exist.

PLEASE add this feature. We need to reach out to our evergreen clients on an ongoing basis without having an associated deal. How is this now a function?! Come on now!

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Yet another basic feature that is missing. Basic things like adding a task to a contact using automation, not to mention adding a CC address to an email, makes it hard to not look at other options that are out there.

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It was raised in August 2018, so it has been missing for a while. I cannot understand how it has not been acted on since then, given it is a basic function that you think would be needed. How else can I assign a new enquiry to someone?!

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I am looking for the same feature. Have an automation trigger a task.

Yep…Big needs for this one.

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Same here, also want to add contact tasks (without deals) from automations

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+1. It’s very important add task to contact without creating a deal via automation.

+1 just discovered this is missing. If there is the functionality to add manual tasks to contact why isn’t it an option in automations? Not all contacts need deals and there could be many tasks related to a contact record in the processing of identifying a deal or opportunity.

I also like to add up our voice. We also really need this functionality. Totally not understandable that this “easy” thing is disregarded since three and a half years. :wink:

Is there any “official” way to bring in feature requests to the development team?
UPDATE: (FOUND the feature request page … and voted for it … )

I found a way to do it through AC API. Tried Zapier first, but that’s too expensive. Anyone needs a solution, let me know. We can probably host it for you for a small fee.

Bump!

Adding contact tasks via automation should be out of the box functionality.

ActiveCampaign - please prioritise this development!

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@dtu96303 It’s WILD that this isn’t a basic feature. I know you said you didn’t want to put anything into the CRM and I’m sure we us AC a little differently, but it sounds like we’re looking for a workaround that fits with how we use the platform. I’m largely on the sales side of things and I hate AC’s “Contact” dashboard so I’m always looking to see what other people do to be efficient. I basically built a mini pipeline that’s a lot like a bouncer at a bar: the cover charge to get tagged or enter a list/deal/pipeline is I like to personally call/text first. I leave them there for about a week at most before transferring them to a more traditional sales follow-up campaign. Let me know if you have any suggestions for that workaround!

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