Hi, I am trying to set up an automation that will update my custom field “Company Name” whenever a contacts “Account/Organization” is updated. I am attempting to use Zapier and webhooks to do this, however for some reason the account field data is not going through to zapier.
Hi! Did you manage to solve this issue? I’m having the same problem; my contact tag data is not going through Zapier (the system says there is no in-data from ActiveCampaign concerning tags)…
Can you post a screenshot of what the data looks like?
(You can blur anything confidential or personal)
I’ve worked a lot with Zapier, it’s actually one of my specialities, and sometimes what you need to do is use an additional webhook step in Zapier to directly access ActiveCampaign’s API.
That often allows you to fetch all the necessary fields.
In other words, you receive the ID of the contact in ActiveCampaign, then you use the API to fetch all the required fields even though you didn’t initially receive them.
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