Hello,
We have an automation that begins with an event trigger and end with an email template being sent. The template contains personalization tags that it grabs from our contacts. But we’d like to add tags to the template that aren’t tied to a specific contact.
For example, our platform is bode.ca–an online real estate site where buyers and sellers can negotiate directly without the need for an agent. But we also pull in listings from other MLS databases where real estates agents are tied to the listings. In cases like this, when the buyer wants to book a viewing on the listing, we would like to send an email to the realtor using our template. The realtor is the contact and the listing address is the personalization tag that we’d like to insert into the email. But as you can see, the listing address isn’t specific to the realtor, at least not in a one-to-one way.
So we would like to know if there’s a way to send a request through the API to trigger the event (which results in the email being sent) but send the address with the request so that it can override the personalization tags it would otherwise get from the contact. Better yet, would it be possible to send the address to be plugged into the template even though no such personalization tag exists with the contact?
Here’s a screen shot of the request in Postman to the API for triggering the event (which works but doesn’t override any personalization tag):
Can I add something to the parameters that will override or fill in as personalization tag values?
Thanks