I am trying to figure it out if anyone else is experiencing bugs with the landing pages. I have so many ads on hold because the landing pages have been booting me out every other couple minutes for days. There is a screen that says “contact support” yet even that page will not work.
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Yes, would like some insight on this. This feature is pretty awful right now. I was pretty excited to use it. It’s unusable right now. It should not have been released in this state.
So sorry you’re experiencing trouble with the Pages feature! Please report this to Support by following this link.
Yes, I’ve been having the same issue for the past 7 days!! I reported it but it still hasn’t been fixed! Please get this fixed ASAP Active Campaign!
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Same. Pretty angry about it since I recently left HubSpot for ActiveCampaign. I went to support and haven’t heard a single word. Crickets. Not happy.
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Hi, we have recently subscribed this platform to test its functions and the start isn’t good.
The pages section simply doesn’t works!
I’ve written 3 days ago to the technical support and now words from anyone.
There are error messages every two clicks: impossible to start a landing from a template due to an “Unhandled error”.
After many and many attempts we was able to open a page but every 10/20 secs. the communication goes down.
Technical support didn’t answer our questions and it’s been over 3 days… Unacceptable!
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I have been facing the same problem with the same lack of response. I just signed up for a paid plan and migrated from Mailchimp. I feel so disappointed with this; pages are extremely important for me. The level of customer service has been terrible. I filed a ticket and it was marked resolved - probably to bump up the service agents KPIs. Unacceptable. What would be a good way to escalate this in your view?
Same here. Let’s escalate this. This is not acceptable.
I will send a tweet - perhaps this will help them respond to our tickets and requests. You can follow me and retweet if you’d like to. My Twitter handle is @coachaga
I’m having the same problem. I joined Active campaign 9 days and had the issue from day one so not a great start. It’s taken me the whole week and a lot of patience to build half a landing page. I’ve contacted support twice and did get the response that they were aware of the issue and working on it. It would be helpful to provide status updates and specifically how long it is going to take to resolve so we can make alternative arrangements if needed. I was supposed to launch a big campaign today, which is obviously not going to happen.
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I am still having trouble with it, and one of the reasons why I choose ActiveCampaign. It is disappointing
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Hi everyone, apologies for the trouble with this. This appears to be related to a known issue that our technical team is working to resolve. Support is also working through all of your tickets and will respond as soon as possible. Thank you for your patience as we work to get this resolved.