ActiveCampaign Forum

Webhook loop


#1

Hi,

So here’s my situation. I’m trying to sync AC contacts and my website using webhook. When a contact is updated on my website, I’ll also call an API to update the contact on AC list accordingly. But apparently, AC count my API calling is an update event, so it sent a data back to my website though webhook. This creates a loop that I don’t really know how to solve. I tried un-checked the “By the API” in Initialize From but it’s still not working.

Can I have some pointers on this? I’m sure you guys have run into this problem before. Thanks a lot :smiley:


#2

I’ve submitted your info to our technical support team who will be in touch soon. Thanks!