Hi I am trying to figure out something VERY simple.
Every time I add a user, they get access to all groups including admin, but I do not see any options there to remove admin from the list of groups the user has???
Driving me nuts!!!
Hey workoutmeals, Biannca here from the CX team.
Sorry we missed this when it was originally published, but in the spirit of providing insight on this question - when creating a new user in the account, whichever group you select here (in the create a user modal window) https://screen.ac/z8uBNw1 is the group the user will be assigned to. The radio buttons of other groups like “Admin” cannot be removed from the User’s modal window at this time.
You can learn more about creating users and groups in this help article https://help.activecampaign.com/hc/en-us/articles/115000086230-Manage-user-seats#manage-user-seats-0-0.
Please do not hesitate to reach back out if you have any further questions.