It’s easy peasy to start an automation based on a triggered event.
But how do I use another triggered event in a goal (condition)!?
We have an automation for failed payments, starting by an event. But we have a separate event for restored payment, which I want to include in a goal in the automation.
That works well, the first time the payment is restored.
But I can’t find a way how to distinguish an event happen while in the automation.
For now I have solved that in a very clunky way with a custom field being set to 0 when the automation starts. Then I have a separate automation that adds +1 to that fields. And finally a condition in the goal of the first automation for this custom even being equal to 1. It becomes very messy pretty fast with multiple similar automations.
Please advice!