Using Zapier action “Create or Update Contact”:
Bug 1: Duplicate Values
When appending a value that already exists in a checkbox field, the system creates a duplicate entry in the saved field display rather than ignoring it.
Example: Contact has “Cross-sector support” selected → Zapier automation appends “Cross-sector support” again → Field shows “Cross-sector support” twice in the interface, even though functionally only one checkbox is selected. The duplicate value is returned in subsequent Find Contact responses.
Bug 2: Invalid Values Accepted
The system accepts and stores invalid values that aren’t actual checkbox options for that field.
Example: Appending “random value” to a checkbox field succeeds, even though this isn’t a valid checkbox option. The invalid value is returned in subsequent Find Contact responses.
