Tracking emails?

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1

Hi,

Is there a way to get data from a unsubscribed user if they send a email to me,
and then add the unsubscribe user to a list.
So I can example, send a newsletter sign up.

2

Hi Victor,

Not sure I follow… you want to add an unsubscribed user to a list? That would be done on that contact’s Contact Record.

Let me know if I’m misunderstanding.

3

I want to add, a contact to a list, that never been subscribed.
1: User send us a mail
2: Then the user get in a list in AC, under (All Contacts)
3: So we can se whos not subscribed to us.

4

You want to know how to do this with an automation or how to do it manually?

5

With a automation :slight_smile:

6

CMIIW,
When you said: “1: User send us a mail” … some point need to consider:

  1. Is it Reply ? or New Mail ?
  2. Allow me to understand your inquery… please confirm if you’re looking at this condition:
    “IF (Email Received) Then
    (Add Contact in List “All Contact”)”

If yes, AC’s use context.io to tracking mail, but i don’t think AC has integrate {Email Received} action in the platform…a challenge on this: The email tracking is related to CRM Features; Deals, so it something that you can’t use in regular email marketing automation

There’s actualy advanced solution on this, is to use Email Pipelining than use your own PHP code to interact with ActiveCampaign in API Level… but this is something you need to discuss with Intermediate or Advanced Developer. Actually when you understand API you can do almost anything… combining it with Webhook, Event Tracking, and Site Tracking… the possibilites are endless

What do you think ?

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7

Thanks for the answer!

  • I think that was my question for now :slight_smile:
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