I’ve got multiple automations running which I would like to pause for Christmas so mails aren’t delivered during the holiday. Then resume the automations after Christmas.
What are the best practices for doing this?
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Hi @invalshoek,
Great question and sorry for the delayed response.
I think the easiest way to go about this in the future would be to simply turn those automations to “Inactive” for the time you don’t want emails sent. This avoids adding any “Wait” steps (which is the other possibility). However, I think making the automations “Inactive” would be the simplest way to suspend automations.
Cheers,
Perry
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Thanks for this questition. I was wondering exactly the same.
But aren’t the contacts still proceeding through the automation? There are just no emails sent during inactivity but this won’t stop them to go on… (that is what I read somewhere else).
If so, there would be a need for a real pause button.
Thanks
Bernhard
Hey Bernhard (@berauscher),
Making the automation inactive will stop ALL activity. So, no contacts will proceed in the automation or move forward once made inactive.
Hope this helps,
Perry
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Perry, making the automation inactive will halt things, but will all contacts and processes in an automation pick up right where they left off occur once the automation is flipped bak to active?
Nick
Hi Nick (@boundlesssuccess),
Great question! The contacts and processes will pick up right where they left off once the automation is flipped back to active.
Perry
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