Subscription form - how determine which button was pushed

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I have a subscription form with the usual name and email fields, but also two sets of radio buttons to choose from.

Topic A: subscribe or unsubscribe
Topic B: subscribe or unsubscribe

[SUBMIT]-----------------

On submit the person is added to a list (Form A-Submit), but I can’t see what buttons they pushed. I need to know if they subscribed (or unsubscribed) to the two topics so I can send them the right emails.

  1. What do I need to setup in the form to tell me which of the four options (two pairs of radio buttons) they pushed?
  2. Do I create a different list for each topic (list topic A, list topic B)? I tried that but couldn’t see how to incorporate the form.

TIA,
Deb

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Hi @Deb-S-WA,
If they are Radio buttons, the custom fields will show in their Contact Record.
As such, if you want to know which options each contact selects, you could set up an automation that sends you a notification when someone completes the form, and simply add in the personalization tags for those two custom fields, so that you immediately see which they selected.

However, if they are subscribing to receive emails about the two topics, then I would suggest you create the two separate lists and have the automation subscribe or unsubscribe them from these based on their selection.
If/Else statements will work well for this.

That being said, you also have the option of including the “List Selector” or “Subscribe/Unsubscribe” fields when creating the Form, to remove some of the automation steps.

I hope that helps.

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