Hi all,
I would like to get some suggestions on the following.
I plan to use AC sms as part of the clients’ workflow on the automation. Basically the sms will be sent to the client once he goes down on “NO” on the if/else condition. The goal is to book a meeting using a link, but I learn that AC sms can’t track if the link was clicked. Any suggestions on to track the clients who booked/click on the link after receiving the sms?
Thanks so much.
Claudia
what about sending them to a landing page/URL that you can then create an automation to check to see if the contact visited that page.
Example:
SMS: hey there Name, don’t forget to book a meeting with us. Click URL to schedule. (Depending on if you’re using Calendly or other scheduling app, when the meeting is booked, send the person to a specific URL that you can then trigger an automation.
Make a form with radio buttons yes and no. Put in correlating fields into AC. You can then put that form link into the message body and tie the form post to trigger the automation and reference the field values. If you want you can also add a field that will stamp the date the form was posted and/or have the system add a Tag and then you can run a Tag date report.