Server flagged as spam

The server that sends my emails via active campaign is blacklisted as a spam server by anti-spam filters such as spamAssassin.

more info at this link: https://www.mail-tester.com/test-0x5e77nyw

I’ve tried to get in touch with customer service several times about this without any response so far.

It’s really problematic

How can I solve this problem?

Thanks

Generally you’ll be on a different IP with a different send.

Was this a live send or a test send?

Often, TEST sends come from second rate servers, so i’d say run it on a live send and see what the outcome is.

May still happen, but it’s just a common thing on shared IP Pools.

Unless you’re a higher volume sender and can get yourself pushed up, they’ll address that IP as they can. They’re probably already aware of it.