ActiveCampaign Forum

Searching For Duplicate Contacts

#1

I am trying to find duplicate contacts within my list, without having to wait for the customer to bring it to my attention, but I can’t seem to find anything in the guides except how to manually merge two contacts.

For example, if there are two contacts for Jane Smith but with different email addresses, I want to be able to find them and merge them on my own.

Is there a way for the system to do a full search and find duplicate contacts within a list? Or another way to set up the way people enter my automations to prevent future duplicates?

Thanks in advance!

12 Likes
#2

would love to know the answer to this too! Obviously you can’t expect us to manually go through thousands of emails and somehow find duplicates.

#3

Can we get a response on this one? This a basic CRM functionality that should be top priority. When can we expect this feature to be added?

#4

Would love to know an answer to this! Thanks!

#5

I’m adding my vote on this request. This is a badly needed functionality.

1 Like
#6

Please add this functionality!

1 Like
#7

How in the world is this not a built-in function?! Please add this!!

#8

Yes, please add this functionality. Very important.

#9

Badly needed functionality here - has no reply been forthcoming ?