Scoring - How to see details for each contact

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1

Hi,

I set up some rules for scoring.
One of them is for “Action”
Click in an email =10pts
Open email = 15pts
Fill in form of contact page = 10pts
Fill in form of whitepaper = 10pts
and so on

Ok now my contact has some points for example 20pts how can I know from which action did he earn those points ?

Thank you for your help

I tried to click in the contact section/Action Score on “see more” but nothing happens

Cheers !

2

Hi Meltis,

There isn’t a direct way to find this information at this moment in time. To understand this you need to review the recent activities in the contact profile, and see what action has taken place.

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3

Another question, is it possible to do a sum a score
I mean, I set up a score of behaviour out of 100, a score for its job position out of 100 and one for size company out of 100
Is it possible to sum them up to trigger automation if they reach a specific score for example at least 150 points