I want to create an automation with the following steps:
Step 1: Find users, there is not on any List
Step 2: Delete User
Any way to create this automation?
Hi @miciver,
You can filter contacts by List > None from the Contacts overview page and delete those contacts. That will delete contacts with no list association (meaning, they were never subscribed, or bounced, or unconfirmed, or unsubscribed from any list).
Please note though once you delete a contact, you cannot recover them.
Hope this helps!
Vera
Thanks for the answer.
Can I do it in an automation?
I would like this to run every month
Hi @miciver,
You could use a series of if/else statements that checks to see if contacts are in a list. If they go down the no path for each list, then they can add a tag to them, then do an advanced search for those contacts with that tag, and delete them that way.
Hope that hekps!
I’m looking for the same functionality but unfortunately right now there is no way to do this with an Automation. If you have access to a developer then you could do it with the API.
Hey all,
Biannca here from our CX team, I just wanted to update this post for anyone that comes across this thread.
It’s not possible to delete contacts from your ActiveCampaign account with automation (at most you can unsubscribe them from lists (if they are on a list).
To delete contacts, you will need to delete them by:
- Using the Delete function on the Contact Overview page - see this article for reference
- Using the List Cleanup tool feature. Note: This feature is only available on ActiveCampaign accounts purchased before February 22, 2022.
I also want to add, contacts not on a list do not count towards your contact limit (only active contacts do) - so if you want to keep them you can also do that. For more information on Contact Status’ see our help guide.
Please don’t hesitate to reply back out if you have any further questions.