Recurring event reminder emails

[caimc]

I have created a virtual event that is to occur every 2 weeks at a specific time and day.
After someone registers to participate, I want him to receive reminder emails ahead of each occurrence of the event, even if original registration happened later in the series.

What is the best way to set this up?

[Shane]

Hi @caimc.
Is it a long series of actions in the automation? If so, goals can be used to have contacts ‘skip’ to specific locations within an automation. This article is about webinar reminder series but it does explain how to use goals. How do I create a webinar reminder automation? – ActiveCampaign Help Center
Hope this helps.
Regards
Shane

[openwide]

Hard to advise without knowing the specifics but based on what you said, I’d likely create a date based custom field called something like “Next Event”.

Then I’d make it so that this date field automatically gets updated. There’s a few ways it could be done, most likely I’d do it via an integration with whatever you are using to run the event. When you do this you would need to make sure there is some kind of filter so it only updates contacts who are registered for the events.

Once that is setup, I’d create the reminder automation using a “date based trigger” setting your custom field as the date you are using as the trigger. When you add this trigger you are able to configure settings for however number of days or weeks before the event that you want the automation to be triggered. You will also need to make sure the trigger setting is set to “run multiple times” or it won’t run again when the custom field date is updated.

Hope that helps. Matt