Prompt to update details, set tag once completed

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I want to run an automation that prompts subscribers who have only entered their email address to add other details (name and phone number).

If they update their details I want to send them email A, if they don’t update I want to send them email B.

Is this possible? I can’t figure out how to add a tag when a user updates their information.

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Hi @graniteworks,

Send an email that asks them to fill out a form with the fields they need (you can set it to prepoulate the email for that form link), and in the form actions, have it set a tag upon submission so you can use an IF/ELSE after a day or two checking for that tag.

Cheers,

Perry

3

Thanks Perry

I wasn’t 100% sure if a form would sync to the contact, even with their email address entered. I’ll use that option.

Cheers

Jordan

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