Problem with Open/Read and Click Analytics for Split Tested Campaign Created via API

I use the API to send single campaigns just fine. I’ve been working on setting up split-tested campaigns via the API and they almost work. I create two messages and associate them with a campaign and they even seem to send fine. The problem is I don’t get any open/read and link click analytics via the ActiveCampaign admin dashboard.

What do I mean?

Here is the click report for one of the messages sent in the split-test campaign: Cloudup (which is what I expect)

Here is the click report for the other message sent in the split-test campaign: Cloudup (No links? That’s weird.)

Both messages are exactly the same and this is a test account so I received one of the emails myself, opened, and clicked a link. But it looks like nothing is working correctly. Here are the parameters I sent for the campaign_create API call:

[17-Apr-2017 18:16:50 UTC] Array
(
    [type] => split
    [name] => Billy Penn Daily: Testing Splits Numero Dos
    [status] => 1
    [public] => 1
    [tracklinks] => all
    [tracklinksanalytics] => 1
    [trackreads] => 1
    [htmlunsub] => 0
    [textunsub] => 1
    [p[44]] => 44
    [addressid] => 1
    [m[270]] => 50
    [m[271]] => 50
    [split_type] => even
)

And here was the response from the API

[17-Apr-2017 18:16:51 UTC] stdClass Object
(
    [id] => 75
    [result_code] => 1
    [result_message] => Campaign saved
    [result_output] => json
    [message_ids] => Array
        (
            [0] => 270
            [1] => 271
        )

)

Not sure what I am missing…

1 Like

Hey @spiritedmediadev,

I would recommend opening a ticket for this one so that support can take a closer look.